Papa John's

www.papajohns.com
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Papa John's Reviews in Louisville, KY

Updated March 1, 2015
Updated March 1, 2015
12 Reviews
2.8
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
12 Ratings

Review Highlights

Pros
  • Good job for high school aged person, tips are usually good, very flexible hours (in 34 reviews)

  • Free pizza if the manager is not around but besides that nothing (in 32 reviews)


Cons
  • Minimum wage with very little chance for a raise- you MIGHT get one and only if you ask (in 35 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 16 reviews)

More Highlights

12 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company, treated me well when I needed them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Louisville, KY
    Current Employee - Delivery Driver in Louisville, KY

    I have been working at Papa John's part-time (more than 3 years)

    Pros

    Flexible schedule, easy work. I was part time while in school and it was great for me. Delivering is fun because you get out of the store and listen to music all night in your car.

    Cons

    Low pay for in store jobs.
    Inconsistent pay when delivering because it's based on tips.
    Every thing you wear to work, and your car, will smell like pizza.

    Recommends
    Neutral Outlook
  2.  

    bad hr service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Louisville, KY
    Current Employee - Delivery Driver in Louisville, KY

    I have been working at Papa John's full-time (more than 8 years)

    Pros

    cash money every day they pay every week

    Cons

    you will wear your car out fast its hard to see your paycheck

    Advice to ManagementAdvice

    don't be so cheap to employees they are the ones that deal with your customers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great for a first job, not so much for long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Louisville, KY
    Former Employee - Shift Leader in Louisville, KY

    I worked at Papa John's

    Pros

    Papa John's was my first REAL job and when I first starting working as an in-store I loved it. Short shifts but still received plenty of hours. Lots of room to grow and be promoted. Working here will teach the value of hard work.

    Cons

    Human resources nor management know how to handle conflicts among workers. Management tends to play favorites with hours.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great IT Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Developer II in Louisville, KY
    Former Employee - Applications Developer II in Louisville, KY

    I worked at Papa John's

    Pros

    This company stays up-to-date on technology. Efficient, flexibility, team atmosphere, decent salary

    Cons

    Lack of opportunities within the organization. The IT department, is smaller so the advancement opportunities are not as often as a larger company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Did not feel valued as a worker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Food Handler in Louisville, KY
    Current Employee - Cashier/Food Handler in Louisville, KY

    I have been working at Papa John's part-time (more than a year)

    Pros

    Coworkers were great and made the job bearable. We had a sort of "suffering together" attitude.

    Cons

    Minimum wage jobs are not fun anyway, but this company should treat the workers as more than pawns to make a profit. Regulations, rules, and compensation reflected very poor attitudes towards us workers. My in-store boss seemed sympathetic, though there wasn't a lot he could do within the rules pressed upon him from higher up.

    Advice to ManagementAdvice

    Please value your workers by treating them fairly and paying them fairly. Do not punish them when you are pressured into treating them slightly better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Passionate Analyst lacking challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Louisville, KY
    Former Employee - Analyst in Louisville, KY

    I worked at Papa John's full-time (more than a year)

    Pros

    If you like call centers then Papa Johns is state of the art and provides better hands on resources then most.

    Cons

    Work-life balance however is not good. Too many hours, not enough of a life outside work. Very poor training for employees. One of the worst health care plans I've ever had.

    Advice to ManagementAdvice

    Train your employees. They do most of the work and get very little recognition for it. Provide them with a better health care plan.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Wonderful company and wonderful people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Senior Project/Program Manager in Louisville, KY
    Current Contractor - Senior Project/Program Manager in Louisville, KY

    I have been working at Papa John's as a contractor (less than a year)

    Pros

    Good people! Up-to-date Technology! Nice campus!

    Cons

    Need good process! Help put a whole lot to gether

    Advice to ManagementAdvice

    Be open to 360 feedback

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Papa John's 2013

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator in Louisville, KY
    Former Employee - Marketing Coordinator in Louisville, KY

    I worked at Papa John's full-time (more than 8 years)

    Pros

    Extremely high attention to product quality and customer service at the restaurant level. Overly excessive emphasis on customer who order online by over-discounting their orders and peeks.

    Cons

    There is essentially no company emphasis on development of a well-rounded consumer rewards program because the consumers who order by phone or walk-in are given far, far less opportunity to save money or be rewarded (as compared to online ordering customers). Middle management operations department has opted to revert to the way business was handled in the early years (1984 - 2003). General Managers and the Directors of Operations are the only contact for business customers (schools, organizations, apartments, hotels, retail, industrial) without the assistance of a dedicated account manager. This makes an ongoing relationship between company and customer challenging to grow at best. A worst it offers an opportunity for the business customer to shop around with other pizza suppliers.

    Advice to ManagementAdvice

    They should re-instate the 2003 - 20012 test of a local level Account Manager who calls on business (schools, organizations, apartments, hotels, retail, industrial). Whatever salary is paid to the Account Manager should be divided among the restaurants supplied, i.e. the stores who will realized the increased pizza purchases and profits.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Louisville, KY
    Former Employee - Delivery Driver in Louisville, KY

    I worked at Papa John's part-time (more than 5 years)

    Pros

    Flexible hours, quick cash, free pizza occasionally

    Cons

    my car usually smells like onions

    Advice to ManagementAdvice

    remove the delivery fee

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver/Manager in Louisville, KY
    Current Employee - Driver/Manager in Louisville, KY

    I have been working at Papa John's full-time (more than 10 years)

    Pros

    The team members and the products.

    Cons

    This company treats you like dirt. They do not care about how good of a job you do. You will never get a raise. They call you "a dime a dozen". I use to love this company and love coming to work...now I hate everything about it.

    Advice to ManagementAdvice

    Good, but will fire you at the drop of a hat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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