Papa John's Reviews

Updated March 13, 2015
13 reviews filtered by
  • Louisville, KY Area
  • Any Job Title
2.7
13 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
8 Ratings

13 Employee Reviews

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  1. Helpful (1)

    Great company, treated me well when I needed them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Louisville, KY
    Current Employee - Delivery Driver in Louisville, KY

    I have been working at Papa John's part-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible schedule, easy work. I was part time while in school and it was great for me. Delivering is fun because you get out of the store and listen to music all night in your car.

    Cons

    Low pay for in store jobs.
    Inconsistent pay when delivering because it's based on tips.
    Every thing you wear to work, and your car, will smell like pizza.

  2. Great IT Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Developer II in Louisville, KY
    Former Employee - Applications Developer II in Louisville, KY

    I worked at Papa John's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company stays up-to-date on technology. Efficient, flexibility, team atmosphere, decent salary

    Cons

    Lack of opportunities within the organization. The IT department, is smaller so the advancement opportunities are not as often as a larger company.

  3. Wonderful company and wonderful people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Senior Project/Program Manager in Louisville, KY
    Current Contractor - Senior Project/Program Manager in Louisville, KY

    I have been working at Papa John's as a contractor (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people! Up-to-date Technology! Nice campus!

    Cons

    Need good process! Help put a whole lot to gether

    Advice to Management

    Be open to 360 feedback

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  5. Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Louisville, KY
    Former Employee - Delivery Driver in Louisville, KY

    I worked at Papa John's part-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours, quick cash, free pizza occasionally

    Cons

    my car usually smells like onions

    Advice to Management

    remove the delivery fee

  6. Helpful (3)

    Great place to work for the right kind of person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director in Louisville, KY
    Former Employee - Director in Louisville, KY

    I worked at Papa John's

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The culture is great and the people you work with are outstanding. Work environment is relaxed and minimal politics at the corporate HQ. Many of the silos that once existed between departments have been torn down. There is more cross functional collaboration now and this has greatly improved performance and morale.

    I cannot say too many good things about the people who work at the corporate office. Most have a high level of team orientation and work hard to support others in the company. Many of the managers, directors and Sr. leaders show great concern for their team members. I personally have seen several go the extra mile.

    Nigel Travis has done great things to build morale among the team and is very good at communicating.

    Cons

    Sometimes things change very quickly and you must be comfortable with rapid change to work there.

    Benefits are not as good as other employers in area. Due to constant budget constraints several areas are understaffed and team members in those areas are over worked and highly stressed. The challenges of the current economy and the costs of commodities and labor place constant pressure on the budget and there are "seasons" of cost containment that result in travel restrictions etc. Upper management is against laying anyone off but hiring is often suspended and staffing is seldom in line with performance expectations.

    Advice to Management

    You have a very dedicated workforce but many are highly stressed out due to workload.

  7. I had a good experience for 16 years, last two were not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pending in Louisville, KY
    Former Employee - Pending in Louisville, KY

    I worked at Papa John's full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Core Values by the CEO were excellent. Benefits were OK at best. I enjoyed working with our customers (store managers)

    Cons

    Unfortunately, middle and low-level management did not follow core values laid out by the CEO and upper-level management

    Advice to Management

    I blew the whistle on a technology issue after being ignored for 6 months and was fired for inappropriate behavior

  8. Great for a first job, not so much for long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Louisville, KY
    Former Employee - Shift Leader in Louisville, KY

    I worked at Papa John's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Papa John's was my first REAL job and when I first starting working as an in-store I loved it. Short shifts but still received plenty of hours. Lots of room to grow and be promoted. Working here will teach the value of hard work.

    Cons

    Human resources nor management know how to handle conflicts among workers. Management tends to play favorites with hours.

  9. Semi hard. Work fast pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Associate in Sellersburg, IN
    Current Employee - Store Associate in Sellersburg, IN

    I have been working at Papa John's

    No opinion of CEO
    No opinion of CEO

    Pros

    Great for a part time job not worth the hassle for a career. Great for college students with food discount.

    Cons

    At my store, my manager plays politics and does not cross-train others. Does a decent job, but does not think proactively. Only schedule you from 5-10 pm

    Advice to Management

    Make sure the managers you hire or promote have decent communication skills and an as actual as bility to managej

  10. bad hr service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Louisville, KY
    Current Employee - Delivery Driver in Louisville, KY

    I have been working at Papa John's full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    cash money every day they pay every week

    Cons

    you will wear your car out fast its hard to see your paycheck

    Advice to Management

    don't be so cheap to employees they are the ones that deal with your customers

  11. Helpful (1)

    Passionate Analyst lacking challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Louisville, KY
    Former Employee - Analyst in Louisville, KY

    I worked at Papa John's full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you like call centers then Papa Johns is state of the art and provides better hands on resources then most.

    Cons

    Work-life balance however is not good. Too many hours, not enough of a life outside work. Very poor training for employees. One of the worst health care plans I've ever had.

    Advice to Management

    Train your employees. They do most of the work and get very little recognition for it. Provide them with a better health care plan.

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