Papa John's Reviews

Updated June 30, 2015
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3.2
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Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
322 Ratings

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 34 reviews)

  • Free pizza somertimes but not much else (in 32 reviews)

Cons
  • Company cut their formerly minimum wage pay for drivers to split pay which (in 35 reviews)

  • Wear and tear on car, lack of upward mobility (in 16 reviews)

More Pros and Cons

711 Employee Reviews

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  1. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Grand Rapids, MI
    Current Employee - Assistant Manager in Grand Rapids, MI

    I have been working at Papa John's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very relatable company to work for! Great staff, and it's quite easy to move up in rank.

    Cons

    The work schedule can be very scattered.

    Advice to Management

    Revise scheduling


  2. Delivery driving was easy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Richmond, KY
    Former Employee - Delivery Driver in Richmond, KY

    I worked at Papa John's

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Good place to work during college. Delivery drivering is easy and can make good cash.

    Cons

    Slow days and car problems suck.


  3. Has its ups and downs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Edgewater, MD
    Current Employee - Delivery Driver in Edgewater, MD

    I have been working at Papa John's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You just tease each other and it makes the day go by plus on good days you make money from tips

    Cons

    Too many drivers at once makes it hard for the drivers to make a lot of money because it means less deliveries

    Advice to Management

    Great job


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  5. PJs HSL pros/cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager/Driver in Norcross, GA
    Current Employee - Shift Manager/Driver in Norcross, GA

    I have been working at Papa John's

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Good company values morals, flexible schedule if needed, some benefits.

    Cons

    HSL don't get raises often, if at all. I believe HSL's should start at a higher wage and have more opportunities for a raise.


  6. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Papa John's part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule, ability to advance, able to eat mess ups, substantial employee discount, great starter jobs, competent managers

    Cons

    Customers can be rude, no definite end time on shifts, you come home covered in flour, on the job training can be difficult if you don't catch on quick

    Advice to Management

    Keep doing what you're doing


  7. Delivery Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pizza Delivery Driver in Fair Oaks Ranch, TX
    Former Employee - Pizza Delivery Driver in Fair Oaks Ranch, TX

    I worked at Papa John's part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly, Laid-back work environment, repetitive tasks, independent, learn great cash handling skills

    Cons

    Long hours, frequently weekends and nights

    Advice to Management

    spend more time training new employees


  8. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Papa John's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced, people friendly, keeping the" main thing, the Main Thing", opportunity for growth and developement in food service industry

    Cons

    Fluxuating hrs,80% of business 20% of time, long hours standing but always plenty to do, between prep and local store marketing opportunities are always available

    Advice to Management

    Be Pro-Ati ve in Community, reach out to not only schools, but churches and local affiliations. growth depends on face to face recognition and hands on communication.


  9. Been working for the company for 5 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa John's full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Chance to rise up in position if you follow the rules and work hard at your job.

    Cons

    The franchises are not looked into often enough and can become pretty wonky.

    Advice to Management

    Care more


  10. Simple

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa John's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very easy job , the area can be slow but tips make up for low hours

    Cons

    Low hours , needs more business in area. Mostly a job for students or at hour college kids


  11. Pretty decent place to deliver for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Indianapolis, IN
    Current Employee - Delivery Driver in Indianapolis, IN

    I have been working at Papa John's full-time (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Even if you're a slow driver, in most areas you can average about $8-10 an hour in only tips.
    Daily cash
    Freedom. Most managers are cool with you stopping to grab food while you're out, etc.

    Cons

    Gas gets expensive, especially when you get busy. On a very busy night in Indianapolis, I drove about 80 miles that night, and averaged about 15mpg. So thats nearly 6 gallons at $3/ gal. I made about $100, but had to spend almost $20 in gas. Just keep that in mind.

    In order to keep up with delivery times, and customer satisfaction, it's not uncommon for managers to schedule too many drivers. The stores numbers stay within reason, but there are often times where 4-5 drivers are waiting for deliveries. That doesn't make for a very lucrative night.

    Advice to Management

    Find a good balance between how many drivers are scheduled vs how busy you are. Don't be afraid to send someone home. Have faith in your good drivers to keep your numbers up. Remember, they're making more money, and that gives them the drive to get back to the store to take out more.



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