Papa John's

www.papajohns.com
Profile Unclaimed

Papa John's Reviews

Updated March 4, 2015
Updated March 4, 2015
584 Reviews
3.0
584 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
275 Ratings

Review Highlights

Pros
  • Good job for high school aged person, tips are usually good, very flexible hours (in 34 reviews)

  • Free pizza if the manager is not around but besides that nothing (in 32 reviews)


Cons
  • Minimum wage with very little chance for a raise- you MIGHT get one and only if you ask (in 35 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Starting Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Papa John's

    Pros

    Fast-paced work environment, opportunities to gain experience. Great entry-level job.

    Cons

    Limited opportunities for advancement, limited benefits.

    Recommends
    Neutral Outlook
  2.  

    Excellent workplace for entry-level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Yorba Linda, CA
    Former Employee - Crew Member in Yorba Linda, CA

    I worked at Papa John's part-time (less than a year)

    Pros

    Growth of basic customer service skills and working in a fast-paced environment/under pressure, discount food, decent allowance of breaks

    Cons

    Extensive weekend hours, say goodbye to your Halloween, New Years, and Superbowl Sunday

    Advice to ManagementAdvice

    Keep on doing what you're doing-- the business is run very professionally while still giving breathing room to be able to have fun and enjoy the job.

    Recommends
    Positive Outlook
  3.  

    Awful support to franchisee in field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Owner in Houston, TX
    Former Employee - Owner in Houston, TX

    I worked at Papa John's

    Pros

    Well known brand, pizzas taste great. People at headquarters are nice until they have your money

    Cons

    Competition is very tight. Not enough resources and support to the small owners. Our health insurance was canceled without proper notice.

    Advice to ManagementAdvice

    Stick up for your people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Papa John's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Nashville, TN
    Current Employee - General Manager in Nashville, TN

    I have been working at Papa John's

    Pros

    Easy fast paced good money

    Cons

    Never enough staff. Works weekend

    Advice to ManagementAdvice

    Help your employees more

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good entry level food service job, easy money, fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader
    Current Employee - Shift Leader

    I have been working at Papa John's full-time (more than 5 years)

    Pros

    Free or cheap food for one, if you like pizza, employees get a 50% discount on everything in the store.
    Fun environment most of the time.
    Coworkers are enjoyable most of the time.
    Flexible schedules.

    Cons

    Promotions and raises are difficult to come by.
    Handling issues with some coworkers and managers can also be very unprofessional and often upsetting.
    Hours are also difficult to come by in most cases, as less sales means less hours for the employees.

    Advice to ManagementAdvice

    Make getting raises and promotions more reliable, and make it very clear what is necessary in order to obtain a raise. Don't just say "Do good work and you'll get a raise" because that is not true. Plenty of employees do good work, and they do not get anything in return. Even those who come in every time they're called on their off days get treated poorly and do not enjoy working here anymore.

    Recommends
    Positive Outlook
  7.  

    High quality team in a relaxed, but hard working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pizza Delivery Driver in West Chester, OH
    Current Employee - Pizza Delivery Driver in West Chester, OH

    I have been working at Papa John's part-time (less than a year)

    Pros

    People are fun, work is relaxing for the most part, everyone is straight forward and clear about what needs to be done. You do get benefits, but it takes a year for it to kick in.

    Cons

    It's a food service job, which is pretty straight forward in what it all entails. If you enjoy doing it, you'll have a good time. If you don't, you won't. And it's all up to the manager to dictate the working environment.

    Advice to ManagementAdvice

    Keep it going.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In-Store Worker
    Former Employee - In-Store Worker

    I worked at Papa John's part-time (less than a year)

    Pros

    50% off all food except wings
    If someone never picked up a pizza and it was sitting for a few hours you could eat it.
    Flexible hours. Staff at my place was laid back.
    Pizza making can be kind of fun, I enjoyed it, very simple process step by step with lots of picture charts on the wall for the pizza types so you can't be frazzled and forget.

    Cons

    In the summer my shop was super hot and small and the oven took up most of the shop heating it up so very sweaty
    When answering the phones the audio quality isn't the best so it can be hard to understand.
    If you aren't skilled with computers learning their outdated, confusing with many shortcut keys you need to learn system will be difficult. I consider myself very tech-competent but I still had trouble remembering I had to push F8>F2>enter things>F11>F6 etc when there is no cheat sheet.
    If you are delivery driver you have to use your own car with the sign. Drivers at my work were always sad and not very happy with their job. In store is better.

    Advice to ManagementAdvice

    The manager used to call the store everyday to make sure when we answered we did the 30 second shpeel about the special offer of the day and if you skipped it for time sake because we were swamped and needed someone in the back quickly he wouldn't care and would reprimand you.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Dothan, AL
    Current Employee - Assistant General Manager in Dothan, AL

    I have been working at Papa John's full-time (more than 3 years)

    Pros

    People are nice. Store has an excellent system. Room to grow with company.

    Cons

    Differences in corperate and franchise systems makes some of the Papa John's e-learning evaluations trying.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Pizza Delivery Driver in Raleigh, NC
    Current Employee - Pizza Delivery Driver in Raleigh, NC

    I have been working at Papa John's

    Pros

    good pay for the job

    Cons

    too mnay hours and hard to balance with school

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Delivery Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa John's

    Pros

    This is not a hard job. It is basic restaurant work and driving a car. Any one would be able to do it.
    The tips on most nights are decent.

    Cons

    The salary is fairly abysmal and tips depend on the night. There are too many factors that play into the amount of money made.
    The managers are fairly uptight and don't really treat you fairly.
    There is absolutely no way to make much money.

    Advice to ManagementAdvice

    Pay the drivers enough to actually maintain their car. Calm down...pizza is not the end of the world. Stop making your employees miserable.

    Doesn't Recommend
    Neutral Outlook

Papa John's Photos

pap johns
Papa John's

+ Add Photo

Work at Papa John's? Share Your Experiences

Papa John's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.