Papa John's Reviews

Updated September 10, 2014
Updated September 10, 2014
448 Reviews
3.1
448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
217 Ratings

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 31 reviews)

  • Better than other starter jobs- if the customer complains, throw them a free pizza (in 26 reviews)


Cons
  • You make less than minimum wage without the chance of moving up (in 27 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Okay stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Designate  in  Gastonia, NC
    Current Employee - Manager Designate in Gastonia, NC

    I have been working at Papa John's full-time for more than a year

    Pros

    Hours are there if you want them. Easy to move up in the company and the only promote within. A lot of money to be made within the company.

    Cons

    Favorites are a big flaw with papa johns, each manager has their all star person. Overall no cobs though.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver/Shift Manager  in  Seattle, WA
    Former Employee - Delivery Driver/Shift Manager in Seattle, WA

    I worked at Papa John's part-time for more than a year

    Pros

    Good hours, opportunity for advancement, decent pay. Tips depend on area size and area, but generally they are good. Wouldn't work there longer than necessary, but its a good job for students.

    Cons

    Low hourly wage. Micromanagement from the district managers is intense. Hours can be tight depending on your store manager. Working nights/weekends is necessary.

    Advice to ManagementAdvice

    Hire district managers who do not micromanage stores and place more trust in the store managers to do their job. Treat employees like they are valued instead of disposable.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Great to be a Delivery Driver! But kills your car...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pizza Delivery Driver  in  Middleton, WI
    Current Employee - Pizza Delivery Driver in Middleton, WI

    I have been working at Papa John's full-time for more than a year

    Pros

    Tips aren't hard to come by as a Delivery Driver. It's nice to get out of the store and ease your mind. However, I eventually realized that the miles and damage to my car wasn't worth it anymore.

    Cons

    Damage and miles on car

    Advice to ManagementAdvice

    Recognize the employees with potential and help them climb the corporate ladder.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Awesome company in which to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pizza Delivery Driver  in  West Lafayette, IN
    Former Employee - Pizza Delivery Driver in West Lafayette, IN

    I worked at Papa John's part-time for less than a year

    Pros

    Papa John's provided a friendly work environment. It was fast-paced work which made your time fly by! Great tips as a delivery driver.

    Cons

    Pay appeared to be slightly below industry average. Having your work hours cut unexpectedly if business was slow can be frustrating for your budgeting plan.

    Advice to ManagementAdvice

    Managers were competent and worked with individuals to resolve conflicts before they became a big issue.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Charleston, SC
    Former Employee - General Manager in Charleston, SC

    I worked at Papa John's full-time for more than 5 years

    Pros

    Flexiable work schedule, Promotions is easy with hard work

    Cons

    Area Supervisors expect too much...long work hours...min pay

    Advice to ManagementAdvice

    Pay your employees what they are worth.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Relaxed environment, underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Store Team Member  in  Coral Springs, FL
    Former Employee - In Store Team Member in Coral Springs, FL

    I worked at Papa John's full-time for less than a year

    Pros

    Job isnt too hard. Relaxed environment for the most part

    Cons

    can be stressfull at times
    pay is very low for in store

    Advice to ManagementAdvice

    pay employees more!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    its an ok job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Selden, NY
    Current Employee - Delivery Driver in Selden, NY

    I have been working at Papa John's full-time for less than a year

    Pros

    make new friends u get to learn more things they pay for ur gas

    Cons

    no benefits no bonuses use ur own car for delivery

    Advice to ManagementAdvice

    give more bonuses n benefits

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    the people i had work with was friendly and helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insider  in  Kinston, NC
    Current Employee - Insider in Kinston, NC

    I have been working at Papa John's part-time for more than a year

    Pros

    You do have flexible hour if you have a full time job and need some extra cash this is the place for you

    Cons

    the hour you make is base on sale volume if you are an insider

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Slave Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa John's part-time for less than a year

    Pros

    Cash in hand at end of shift. Autonomy when driving. Decent coworkers. Half price discount carryout. Hire anyone.

    Cons

    Customers are often terrible; do not tip, are rude, disrespectful, are not home, do not answer door, expect you to call them on arrival and do not answer, pay in change, etc. Company does not pay for car maintenance. High Turnover. Company cut their formerly minimum wage pay for drivers to split pay which=4.25 when driving/7.25 in-store to show how much they appreciate their employees. The company charges 2.50 non itemized delivery charge on the receipt and only gives drivers 1.35 per delivery. The drivers job is an insider as well as a maid/janitor. Managers are routinely threatened with firing for arbitrary reasons. All the managers I've seen are going bald. Dumb and cheaply made mandatory uniforms. There are no perks or incentives to stay in this position long term. No raises, performance rewards, tuition reimbursement, etc.

    Advice to ManagementAdvice

    Mileage fee too low, provide maintenance costs or company vehicles, raises, more lax uniforms, split pay seriously?, provide urine for drivers to drink on the reg

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Delivery Driving job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pizza Delivery Driver  in  Columbia, MD
    Former Employee - Pizza Delivery Driver in Columbia, MD

    I worked at Papa John's full-time for less than a year

    Pros

    mindless easy work
    easy to make friends with coworkers
    highly social atmosphere

    Cons

    introverts will find the highly social atmosphere tedious
    pay is not as good as it should be
    gas compensation is minimal

    Advice to ManagementAdvice

    give drivers more money

    Recommends
    Neutral Outlook
    No opinion of CEO

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