Papa John's
3.0 of 5 406 reviews
www.papajohns.com Louisville, KY 5000+ Employees

Papa John's Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.0 406 reviews

                             

56% Approve of the CEO

Papa John's Founder, Chairman, and CEO John H. Schnatter

John H. Schnatter

(195 ratings)

54% of employees recommend this company to a friend
406 Employee Reviews
in

Review Highlights

Pros:
  • "Flexible hours, pay is commensurate with work effort as a driver"
    in 29 reviews
  • "Better than other starter jobs- if the customer complains, throw them a free pizza"
    in 25 reviews
Cons:
  • "wear and tear on vehicle, hourly pay - they only pay you 4"
    in 13 reviews
  • "The pay starts at around minimum wage and managers and shift leaders do not make much more than that"
    in 25 reviews
  • Show more review highlights

Reviews

     

    Delivery Driver

    Anonymous Employee (Former Employee)

    ProsGood management, not a hard job.

    ConsSometimes, there will be bad tips but that comes with the job.

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    Great customer service qualities threw out the industry!

    Anonymous (Current Employee)

    ProsThey keep to they're word! They really are a great company

    ConsManagement! Some of the managers are unwilling to hear they're employees out on certain issues

    Advice to Senior ManagementListen to your employee they know what they're talking about!

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    Great place to work.

    Assistant Manager (Current Employee)
    Snellville, GA

    ProsGood work life balance. A lot of the stores are like a kind of family unit. The pay in my opinion is not like any other restaurant that comparable business type. If you put in the effort, you can learn a lot, especially if you have a good management core. If you work hard you will be successful. You can make a career out of it, and do VERY well.

    ConsIf you are in a higher volume store, you will work hard. you will work with people sometimes that don't want to do their share and you have to take up the slack. Sometimes the goals for management are not necessarily realistic, but you understand what they want.

    Advice to Senior ManagementTry not to make personnel decisions on desperation. Praise your team when they do something right. Show them the correct way when they do something wrong. Team development does not stop after they have finished the monthly training. Don't have a team member do something you are not willing to do yourself. Lead by example.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good Place to Work for

    Anonymous Employee (Current Employee)

    ProsGood pay scale and benefits

    ConsNasty hours and a lot of work

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    I enjoyed being a delivery driver.

    Pizza Delivery Driver (Former Employee)

    ProsFlexible hours, pay is commensurate with work effort as a driver.

    ConsPay is mostly tips, which can fluctuate a lot. If you're overstaffed, everyone makes less money. Also it seems some days, people are more generous than others.

    Yes, I would recommend this company to a friend

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    good starting job

    Driver (Former Employee)
    Panama City, FL

    Prosdiscounted pizza, friendly environment, tips

    Consuse your own gas, low wage, short hours

    Advice to Senior Managementnothing

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Fast cash and easy hours

    Delivery Driver (Current Employee)
    Lemon Grove, CA

    ProsCash paid daily, short shifts, know 2 days are the same.

    ConsLow tips, or no tips, from customers. Stupid people that don't know how to drive. Not Papa ohn's drivers the rest of the world.

    Advice to Senior ManagementKeep doing what you are doing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fun and friendly environment

    Anonymous Employee (Current Employee)

    ProsLearn new things and meet new people

    Conslow pay, you do more than what your getting paid for

    Advice to Senior Managementyou should pay your employees more according to their position

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    Great pizza place to work at!

    Cashier (Former Employee)
    Vancouver, BC (Canada)

    Pros-Papa John's offers flexible working time, great wage, and nice work environment
    -Certainly, it feels like there are more pros than cons

    Cons-As mentioned before, it feels like there are more pros than cons
    -Average or maybe a bit below-average management or supervision

    Advice to Senior ManagementThere is not much that I want to really state to the management. I sort of suggest that they care more about the supervisors present at work.

    No, I would not recommend this company to a friend

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    Good first job

    Shift Leader (Current Employee)
    Jacksonville, FL

    ProsFlexible hours and fun environment. Good store managers that really work to do the right thing. Great first job to build your skills and become a leader.

    ConsLow Pay and hard to get raises. It can be stressful at times. Upper management is very profit focused and sees everything as a cost that needs to be reduced leading to poor long-term growth.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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