Papa John's

  www.papajohns.com
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Papa John's Reviews

Updated August 15, 2014
Updated August 15, 2014
434 Reviews

3.1
434 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
208 Ratings

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 31 reviews)

  • Better than other starter jobs- if the customer complains, throw them a free pizza (in 26 reviews)


Cons
  • You make less than minimum wage without the chance of moving up (in 27 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Entry level management experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager  in  Dallas, TX
    Current Employee - Assistant General Manager in Dallas, TX

    Pros

    Good money, good atmosphere, good starting point

    Cons

    Slave labor, horrible customers, do not like the work, stingy owner.

    Advice to ManagementAdvice

    Pay well and your people will stay.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Assistant Manager, shift runner and key holder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pizza Delivery Driver  in  Coral Springs, FL
    Former Employee - Pizza Delivery Driver in Coral Springs, FL

    Pros

    Free food
    No Drug Test/ Background Screening

    Cons

    Low Pay
    Customer Service can be difficult

    Advice to ManagementAdvice

    The videos and training exams do a poor job of training employees. Consider using more engaging learning strategies.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Dont get job here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pizza Delivery Driver  in  York, PA
    Current Employee - Pizza Delivery Driver in York, PA

    Pros

    eat pizza when managers mess up

    Cons

    pay is horrible it sucks

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Decent job for part time or college work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Indianapolis, IN
    Former Employee - Delivery Driver in Indianapolis, IN

    Pros

    Free food on occasion. Decent money during football/weekends/winter. Gas pay can work in favor when taking multiple orders to a single locations. Can get up to 5 deliveries in an hour on busy days

    Cons

    Slow times means no money. Paying for Gas sucks, and wear on car can pop up anywhere. Summer is a lot slower then winter. Have to continue working in poor weather. Hard to get sudden time off if other drivers aren't willing to cover.

    Advice to ManagementAdvice

    Small raise to driver there longer then 6 months, to around 6/hr on road would be great.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overall good company ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training General Manager  in  Mobile, AL
    Current Employee - Training General Manager in Mobile, AL

    Pros

    Company values dedicated to internal development and promotion, depending on job/store/franchise benefits are pretty good

    Cons

    Communication and top level management can be disorganized

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Stay AWAY!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    Pros

    Free food and nothing else

    Cons

    If your hate slave labor then this is NOT the place for you wearisome hours insufficient pay overtime is non-existing and upper management can go shove it...

    Advice to ManagementAdvice

    Less browbeating more helping would be nice

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good for temporary work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pizza Delivery Driver  in  San Antonio, TX
    Former Employee - Pizza Delivery Driver in San Antonio, TX

    Pros

    Most Papa John's stores are willing to work with you in-terms of hours, so this is an ideal job for a student.
    Working as a delivery driver can bring in good tips depending upon the area served.

    Cons

    Since it is a franchise the quality of management varies widely from store to store.
    Compensation is kept to a minimum, so don't expect any raises within the first year over 50c.

    Advice to ManagementAdvice

    Use compensation as a way to motivate employees to perform better.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    I would never work there again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Lubbock, TX
    Former Employee - Delivery Driver in Lubbock, TX

    Pros

    guaranteed more than 40 dollars in tips and reimpursments

    Cons

    everything else form training, to pay, to procedures

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Bad bad bad job.

    Former Employee - Cashier  in  New York, NY
    Former Employee - Cashier in New York, NY

    Pros

    If " i was getting paid" is the only pro about working there for me . But I guess another pro is that I got free food and they didn't interview me.

    Cons

    The managers were unreasonable. The schedule were inconsistent . The male employees were inappropriate towards the female ones and its was just not somewhere I could stay. Plus the conditions of how to food was kept in wasn't the best.

    Advice to ManagementAdvice

    Change managers.

  11.  

    Decent but not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pizza Delivery Driver  in  Elgin, IL
    Former Employee - Pizza Delivery Driver in Elgin, IL

    Pros

    As a driver you make decent money, as a line cook you learn a lot.

    Cons

    They put you through very tedious U-Learns which is basically online learning.
    They substitute actual hands on training with U Learns and expect you to be ready to jump right in to the work

    Advice to ManagementAdvice

    Better pay
    Better management.
    Less reliance on "U-Learns" and more on actual hands-on training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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