Papa John's Reviews

Updated August 27, 2014
Updated August 27, 2014
438 Reviews

3.1
438 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
210 Ratings

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 31 reviews)

  • Better than other starter jobs- if the customer complains, throw them a free pizza (in 26 reviews)


Cons
  • You make less than minimum wage without the chance of moving up (in 27 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pizza Maker  in  Plano, TX
    Former Employee - Pizza Maker in Plano, TX

    I worked at Papa John's part-time for less than a year

    Pros

    Nice People
    Free Pizza (Sometimes)
    Sometimes for lunch or dinner the guys will trade with a different fast food place

    Cons

    Gets crazy busy
    not the greatest pay

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Easy money, but not much room for advancement,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Marietta, GA
    Current Employee - Delivery Driver in Marietta, GA

    I have been working at Papa John's for more than a year

    Pros

    Easy money if you drive.

    Cons

    Insiders do not get paid very much. Your car will be feeling brunt of a lot of wear and tear.

    Advice to ManagementAdvice

    Pay raises for employees who deserve it.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    I love my job.

    Current Employee - Instore: Answer Phones, Ring Out Cutomers, Make the Food  in  Harrisburg, PA
    Current Employee - Instore: Answer Phones, Ring Out Cutomers, Make the Food in Harrisburg, PA

    I have been working at Papa John's part-time

    Pros

    they have structure everything is charted for you so youre never lost friendly environment flexible hrs

    Cons

    regulations and managmant change alot pending the area

    Advice to ManagementAdvice

    there r times when i wish you all would be on the same page about certian things

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  5.  

    When I began in 2004, you could make 50-55K a year but when I left in 2011 it was down to around 18K a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Tampa, FL
    Current Employee - Delivery Driver in Tampa, FL

    I have been working at Papa John's full-time for more than 3 years

    Pros

    Mostly fair managers. Good product. Good system to route drivers

    Cons

    Tips vary greatly depending on what part of town you work in, and now that the economy is terrible even in the nicer part of town nobody wants to tip over $3.00

    Advice to ManagementAdvice

    When times are tough, do something for the team. Plan a team building exercise outside of work, offer workshops on how to maximize tips/efficiency. Don't be shy to hand out doubles to drivers even when it's slow. It's silly to have 2 drivers go to the exact same area to deliver pizzas a block apart because it's slow.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    A fun place to work with good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Store  in  Chattanooga, TN
    Current Employee - In Store in Chattanooga, TN

    I have been working at Papa John's part-time for less than a year

    Pros

    Good practice with customer service, fast paced, rarely boring, entertaining people with a fun work environment.

    Cons

    It's mostly the same thing everyday

    Advice to ManagementAdvice

    It would be nice to get some more feedback on how to improve

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Enjoyable, but no room for growth in the direction I wanted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Sugar Land, TX
    Former Employee - Delivery Driver in Sugar Land, TX

    I worked at Papa John's part-time for less than a year

    Pros

    Free pizza. Laid back co-workers, Made okay money. Close to home. Easy job overall. Decent second job.

    Cons

    Pay goes down when you are on delivery. Tips average 2 dollars. Five mile delivery radius, and only 85 cent per delivery. No room for advancement as a driver.

    Advice to ManagementAdvice

    Pay your drivers more, they work hard.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Low stress job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Tomball, TX
    Current Employee - Delivery Driver in Tomball, TX

    I have been working at Papa John's part-time for less than a year

    Pros

    Low stress job
    Work days are flexible
    Friendly work environment

    Cons

    Hourly wage is reduced when out for a delivery
    Little compensation for fuel or vehicle maintenance
    Stop and go traffic is hard on your vehicle
    Tips on credit card is taxed
    Outdated computer system
    Would charge employees for fountain drinks
    Manager would throw out pizza instead of giving it to the crew for free
    Deliveries in shady neighborhoods
    Turnover rate is high

    Advice to ManagementAdvice

    Compensate your drivers more instead of relying on tips to cover our expenses.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Nicholasville, KY
    Former Employee - Delivery Driver in Nicholasville, KY

    I worked at Papa John's full-time for more than a year

    Pros

    Lots of focus on quality and the product. Everything is fresh and unfrozen.

    Cons

    The company is very corrupt. There is little to no focus on ethics or being a role model. Employees are seen as disposable.

    Advice to ManagementAdvice

    Actually care and listen.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver/Manager  in  Louisville, KY
    Current Employee - Driver/Manager in Louisville, KY

    I have been working at Papa John's full-time for more than 10 years

    Pros

    The team members and the products.

    Cons

    This company treats you like dirt. They do not care about how good of a job you do. You will never get a raise. They call you "a dime a dozen". I use to love this company and love coming to work...now I hate everything about it.

    Advice to ManagementAdvice

    Good, but will fire you at the drop of a hat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    They treat their managers like crap!

    • Career Opportunities
    Former Employee - General Manager  in  Atlanta, GA
    Former Employee - General Manager in Atlanta, GA

    I worked at Papa John's full-time for more than 5 years

    Pros

    Benefits bonus system used to be fair

    Cons

    Hours 60+ hours as gm
    No vacation in over 5 years
    No balance in life

    Advice to ManagementAdvice

    Revamp bonus plans
    Ease labor standards

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