Papa Murphys

  www.papamurphys.com
  www.papamurphys.com
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Papa Murphys Reviews

Updated September 12, 2014
Updated September 12, 2014
113 Reviews
3.0
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa Murphys CEO Ken C. Calwell
Ken C. Calwell
4 Ratings

Review Highlights

Pros
  • Store hours are perfect for high school students, and they have a very flexible schedule (in 10 reviews)

  • pretty easy job overall, especially while working through college (in 7 reviews)


Cons
  • Little to no actual training time is devoted to new employees (in 4 reviews)

  • Have to work saturdays if a manager, not a lot of room for advancement if already a manager (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun relaxing experience, bad pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Northglenn, CO
    Former Employee - Shift Supervisor in Northglenn, CO

    I worked at Papa Murphys full-time for more than 3 years

    Pros

    It was all around a good company to work for. It maintained a busy, but relaxing environment.

    Cons

    The pay was horrible and no medical or dental benefits.

    Advice to ManagementAdvice

    Would like to move up more easily.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Leaps and Bounds of Opportunity for Corporate Stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Papa Murphys full-time for more than 3 years

    Pros

    For the night crew/"pizza makers":
    -fun environment
    -flexible schedule
    -makes you a jack of all trades. (Cleaning, customer service, cashiering, food prep, etc.)
    -Easy tasks (Help customers, leave, go home)
    -you're given the opportunity to run an entire store in high school

    Prep Crew (full-time):
    -Benefits
    -All the above pros, but scheduled better hours (8-4, ex.)

    As a franchise, there weren't any benefits for full time employees, and pay was very low because the owner paid low. I was a shift lead for 3 years and had worked there for 4 years total, I was making 8. 75. Recently, my store got sold to corporate and now shift leads are making 9.00. Corporate stores do a lot for their employees but any time you work for a franchise, the good/bad-ness of the benefits/pay are up to the owner and management, And I've seen first hand how many things franchise stores get away with. Papa Murphy's makes you EARN your pay. Raises are performance based, not given based on how long you stick around. This was my first job and I worked my way up to a manager. If you take the job seriously and work hard, they will definitely reward you.

    Cons

    -Small crew (depending on if the stores are corporate or franchise owned)
    -Long hours (usually only for full time employees)
    -Standing
    -Food industry (Customers get very rude, some days you do double business just because it unexpectedly rained, etc.)
    - High turn-over
    -Most employees are in high school or college and don't take it seriously. (Especially in wealthier areas where the youth doesn't need to work.)
    -Halloween, Valentine's Day, Super Bowl, New Year's- No request off days. Busiest days of the year, comparable to Black Friday for retail.
    -Breaks are fit in whenever there's time. If you work 4-close and the rush doesn't end until half hour before close, most people choose not to take their break. If you've earned a break and you ask for one, we never say no.

    Advice to ManagementAdvice

    -Management should be closing, especially with new employees.
    -Make sure your prep/closing crew aren't polarized.
    -STAFFING! Everyone's life would be a thousand times easier if you properly staff your stores!
    -Training and Leading by Example are key!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A great place to work without any experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pizza Maker  in  Lenexa, KS
    Current Employee - Pizza Maker in Lenexa, KS

    I have been working at Papa Murphys full-time for more than a year

    Pros

    Management made the environment easy to work.

    Cons

    There was not enough hours to go around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fun job, young staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Papa Murphys part-time for more than a year

    Pros

    Friendly fast paced atmosphere. Always kept busy and on the go so the day flys by and you never feel bored.

    Cons

    High turn over rate, most of the staff is young either still in high school or just out of high school. Can be frustrating and frankly annoying to work with a bunch of hormonal teenagers.

    Advice to ManagementAdvice

    Keep a stricter reign on male to female relations especially in a group of young kids.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Papa Murphys full-time for less than a year

    Pros

    Awesome schedule if you're GM. Good pizza. Great customers. Store has good hours and closes at a reasonable time. No late nights for the Assistants.

    Cons

    The stores are not maintained correctly. Lots of broken equipment. No insurance, horrible pay. No proper training program for Anyone that manages the store at night.

    Advice to ManagementAdvice

    Find someone to DM the stores that has experience elsewhere. Times are changing. You can't do the same thing for the next 10 years that you did the last 10 years. Keep personal feelings out of the workplace. Karma....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Lacked proper training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Papa Murphys part-time for less than a year

    Pros

    Flexible schedule, easy to request time off, other employee's are generally fun to be around.

    Cons

    The manager would talk bad about the other employee's behind their back, little to no training time was given to new employees and were expected to preform their jobs flawlessly, the workplace environment did not make me feel empowered to speak up, the pressure to up-sell was incredibly high.

    Advice to ManagementAdvice

    Dedicate more training time to new employees and make sure they feel comfortable talking with their superiors.

    Doesn't Recommend
    No opinion of CEO
  8.  

    exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa Murphys full-time

    Pros

    working with co-workers, meeting new people, advancements

    Cons

    getting co-workers to listen, hours, no time off

  9. 1 person found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Papa Murphys part-time for more than a year

    Pros

    - Free/discounted pizza
    - Co-workers
    - Fun atmosphere (at first)
    - Closed at descent hours
    - Clean & fresh enviroment

    Cons

    - Poor management
    - Management will gossip about you in the "office" where they are clearly heard
    - Managers change often
    - Unprofessional
    - Will not listen to your suggestions
    - Too young/inexperienced managers (16-18)
    - Drama like you're back in high school
    - Hours often cut
    - Often have to prep EVERYTHING by yourself in the mornings
    - Owner had no idea how to make a pizza yet strictly enforced rules on employees
    - LOTS of favoritism (hours, raises & treatment)
    - Promises raises, but none received
    - Lots of work for little pay
    - Constant cleaning (even staying after hours to do dishes/sweep/vacuum/scrub)
    - Theft by employees (and other employees getting blamed/fired)
    - Higher positions granted to young new employees, while older & hard working employees receive no encouragement/attention/advancement
    - If a "favorite" employee doesn't like you and creates lies about you to management, they will punish/accuse/fire with no proof based on word of mouth
    - Treat employees unfairly/rudely
    - New management is bad at inventory (so much dough would expire/not ordering items)
    - Gossip
    - Tips employees collect go to the company/register and not to those employees who earned them
    - Fun at first but new management took over and all this happened ^^^

    Advice to ManagementAdvice

    Treat your employees fair! It's incredibly unprofessional to gossip about your employees (within hearing distance). It's also horrible that management bases decisions on word of mouth (ex. an employee was stealing from the register weekly and blamed another innocent employee & the stealing employee became MANAGER while the innocent employee got fired.) Your hours will get cut solely on whether the managers like you or not. Also many "crew members" got demoted to holding signs outside in the heat when we had SPECIFIC employees to do just that. They will not listen to your advice/suggestions. The owner of the one I worked at LACKED so much experience and was stubborn in his ways to grow as a professional owner. It's also sad when there's plenty of hard working employees (who literally had no complaints) would not promoted to shift supervisor, while brand new, young (15 or 16 years old) employees would be promoted to higher positions. Papa Murphy's lacks communication and will just fire you/let you go with no reasoning and no notice. Other ones may be MUCH better than this but don't get stuck like I did and know that you will gain experience & knowledge, but leave when you feel uncomfortable because after just a few months, this PM went down the drain.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Old fashioned business model but great place to start out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Lead  in  Woodinville, WA
    Former Employee - Shift Lead in Woodinville, WA

    I worked at Papa Murphys part-time for more than a year

    Pros

    Half off pizza if you had high enough sales of sides.

    Cons

    Pressure to up sell customers with unreasonable expectations

    Advice to ManagementAdvice

    Meet the 21st century, it's here!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    sucked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Saint Paul, MN
    Current Employee - Team Member in Saint Paul, MN

    I have been working at Papa Murphys part-time for less than a year

    Pros

    You get money and you get discounts on their food

    Cons

    Had to clean bathroom, wash dishes, and overall the pizza smell stunk after a while

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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