Pappadeaux Seafood Kitchen

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  Pappadeaux.com
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Pappadeaux Seafood Kitchen Reviews in Houston, TX

Updated September 11, 2014
Updated September 11, 2014
76 Reviews
3.4
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Christopher and Harris Pappas
19 Ratings

Review Highlights

Pros
  • Good money, awesome managers, awesome coworkers, easy pre/post shift duties (in 5 reviews)

  • Great food and great service is what the variety of customers have come to expect when dining at the restaurant (in 5 reviews)


Cons
  • Long hours, unpredictable schedule, any upward movement usually requires someone else quitting (in 9 reviews)

  • no room for advancement for colored people (in 3 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great service industry opportunity and room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  The Woodlands, TX
    Current Employee - Server in The Woodlands, TX

    I have been working at Pappadeaux Seafood Kitchen part-time for more than 3 years

    Pros

    Pappadeaux brings in a lot of guess
    Advancement opportunity to work in the bar or become a supervisor
    High price per person

    Cons

    There is no automatic gratuity for big parties over 8 anymore.

    Advice to ManagementAdvice

    Servers need to have reevaluation

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company to work for, enjoyed my time there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Headwaiter/Bartender/Banquet  in  Houston, TX
    Former Employee - Headwaiter/Bartender/Banquet in Houston, TX

    I worked at Pappadeaux Seafood Kitchen full-time for more than 3 years

    Pros

    Usually pretty easy to get shifts covered, promotions within the company if you show good qualities. Made pretty good money, especially during holidays.

    Cons

    Long hours, late nights. Management sometimes gets a "power trip" and can be difficult to work with. Overstaffing on slow days, understaffing on busy days.

    Recommends
    Approves of CEO
  3.  

    Excellent. I learned much when working with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter  in  Houston, TX
    Former Employee - Waiter in Houston, TX

    I worked at Pappadeaux Seafood Kitchen part-time for more than a year

    Pros

    Excellent training program for new waiters. Above average price point menu, effective and motivated waitstaff can earn respectable wages. Most locations are popular with good crowds.

    Cons

    Managers promoted from within are often cherry-picked from the wait-staff. Very often those managers are poorly trained, and lack confidence in problem solving often leading to less than ideal outcomes for all parties involved.

    Advice to ManagementAdvice

    Implement a training program for new managers that is as rigid and robust as the one in place for wait-staff.

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  5.  

    Volume,... sums it up perfectly for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  South Houston, TX
    Current Employee - Restaurant Manager in South Houston, TX

    I have been working at Pappadeaux Seafood Kitchen full-time for less than a year

    Pros

    Volume...I just love volume...sorry to say the same thing over.

    Cons

    I have not found a "con" so far...my pay is a little low for my position I believe.

    Advice to ManagementAdvice

    I dont have any at the moment.. From my understanding.. Im working at the number one pappa's store nationwide.. This store is right up my alley.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Exciting position that requires tact and patience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly Supervisor  in  Houston, TX
    Current Employee - Hourly Supervisor in Houston, TX

    I have been working at Pappadeaux Seafood Kitchen full-time

    Pros

    The Pappadeaux environment is one that is ever changing. Great food and great service is what the variety of customers have come to expect when dining at the restaurant. The offer great flexibility for hours if you are in school and if you choose to move into management there are great education grants available.

    Cons

    Some of the challenges that you will experience is at times really late nights and working pretty much all the holidays. Additionally while is can be tons of fun it is a high stress environment.

    Advice to ManagementAdvice

    It is beneficial to be consistent with all members of management to not just appear to uphold the values that the company was built on but to have them truly live the values.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Operationally excellent, small shop mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Manager  in  Houston, TX
    Former Employee - Kitchen Manager in Houston, TX

    I worked at Pappadeaux Seafood Kitchen full-time for more than 5 years

    Pros

    Standards driven, commitment to quality, outstanding training program. It is a restaurant so all opportunities come with the industry standard crazy schedule. Very deliberate in doling out responsibility based on tenure.

    Cons

    Always 10-15 years behind trends in technology and efficiency. Constant innovation is part of the mission statement but innovation is discouraged if not forbidden at the store level. Too many managers required for each store, creates too much diffusion of responsibility and bonuses are impossible to obtain due to arbitrary criteria.

    Advice to ManagementAdvice

    Cut down the size of management teams, increase salaries of management. Create mandatory rotating weekends off, management quality of life varies depending on GM's arbitrary discretion when making schedules.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Its definitely had its ups and downs but you feel the need to find something out of the restaurant industry after awhile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Conroe, TX
    Current Employee - Anonymous Employee in Conroe, TX

    I have been working at Pappadeaux Seafood Kitchen for more than a year

    Pros

    You can make money and you meet people that can ultimately offer you a better job.

    Cons

    Dont really care about their employees enough

    Neutral Outlook
    No opinion of CEO
  9.  

    long hours. but goes quick because you will have fun the whole time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Manager  in  Houston, TX
    Current Employee - Kitchen Manager in Houston, TX

    I have been working at Pappadeaux Seafood Kitchen full-time for more than 3 years

    Pros

    schedule requests are honored for the most part.

    Cons

    long shifts, not as much family time as i would like, and get political at times.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Overall nice experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Houston, TX
    Current Employee - Server in Houston, TX

    I have been working at Pappadeaux Seafood Kitchen part-time for less than a year

    Pros

    Good money, awesome managers, awesome coworkers, easy pre/post shift duties

    Cons

    "Pop the question," The training is VERY extensive. Being a server before, I do not enjoy having to spend three weeks training on things similar to other places I've worked at. Pappas should look into this for future employees because I believe it makes the customers experience less personable with the customers and more robot-like.

    Advice to ManagementAdvice

    Please realize how draining the training is, give less required time for experienced servers

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I hated my job Becuase of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host  in  Houston, TX
    Former Employee - Host in Houston, TX

    I worked at Pappadeaux Seafood Kitchen part-time for more than a year

    Pros

    Good salary
    People I worked alongside were great

    Cons

    Management is low quality
    Many managers training all at once
    Will NOT feed employees
    everchanging rules
    Managers could not communicate, resulting in conflicting instructions.

    Advice to ManagementAdvice

    Learn how to deal with your employees, not just guests. If I dread coming to work all day becuase of management, what does that say about the company as a whole?

    Doesn't Recommend
    Neutral Outlook

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