Pappas Restaurants Reviews

Updated July 9, 2015
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3.6
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Recommend to a friend
Approve of CEO
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Chris Pappas & Harris Pappas
9 Ratings

Pros
  • Great training and upper management (in 3 reviews)

  • Easy to move up if you perform well and show interest in restaurant industry (in 2 reviews)

Cons
  • Extremely long hours, even by service industry standards (in 3 reviews)

  • work / life balance nonexistent (in 2 reviews)

More Pros and Cons

63 Employee Reviews

Sort: Popular Rating Date
  1. Dish

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dish in Houston, TX
    Current Employee - Dish in Houston, TX

    I have been working at Pappas Restaurants

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of hours and they feed you. After time you get to move up as long as you work hard.

    Cons

    Just always hot. Sometimes tension runs high and you gotta just do you. Oh yea and cleaning down at night is kinda a drag but you get use to it


  2. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Houston, TX
    Former Employee - Management in Houston, TX

    I worked at Pappas Restaurants

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Most corporate level staff members started at the restaurant level, promoted from within.

    Cons

    As they grow larger, they're losing their original culture that made it great. Ridiculous hours. Low pay. No overtime for salaried management.

    Advice to Management

    Consistency


  3. Server/Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Server/Bartender in Houston, TX
    Current Employee - Lead Server/Bartender in Houston, TX

    I have been working at Pappas Restaurants (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great Money Fast Paced Fairly easy to work with Good food High Standards

    Cons

    Patrons can be quite difficult to deal with.

    Advice to Management

    Same page?


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  5. Front of House manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pappas Restaurants

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful company to work for with great opportunities to make money and grow.

    Cons

    The company has nothing I can say in a negative light.


  6. Great Experience

    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Pappas Restaurants full-time (More than 5 years)

    Pros

    Flexible schedule to balance work and school. Great opportunity to work with a wide array of people and learn a little from each of them on your journey.

    Cons

    The restaurant industry does have it downfalls like every industry has, but Pappas still keeps a positive business vision for their company.

    Advice to Management

    Great job keeping the growth of the company for so many years! Pappas continues to bring to their guests world class service.


  7. Server

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pappas Restaurants part-time

    Pros

    The tips are pretty good, co-workers are the best.

    Cons

    Management isn't very supportive during shifts.

    Advice to Management

    Keep work consistent


  8. great place to work for !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pappas Restaurants

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    love the managers and the buddy system

    Cons

    very busy and frustrating to handle at times


  9. Don't drink the koolaid ...Work you like a dog and punish you for guest complaints.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at Pappas Restaurants

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most employees are genuinely good people who go above and beyond each and every day.

    Cons

    Heavy work load(60 plus hours) and low pay. No quality of life because you work odd hours and all major holidays. Most managers are corporate robots and procedures are crammed down your throat even if they make no sense. Company could care less about employees which is why turnover is so high. Constantly under staffed to cut costs and boost income for company.

    Advice to Management

    Micromanaging is totally out of hand to the point that the upper management will make a scene at the actual table with guests sitting at the table. Don't drink the koolaid.


  10. Fast-Paced

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pappas Restaurants full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    Very structured environment from every aspect of the restaurant.

    Cons

    Most employees work very long hours.


  11. family business for better or worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pappas Restaurants full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Laid back daily routine and flexible schedule. Company is not overly concerned about profitability. Company tends to retain employees through changes in business cycle.

    Cons

    Family business, relationship trumps everything else. Employees are not privy to decisions affecting the Company. Lack of acknowledgement of individual contributions. Some employees become "company pets".

    Advice to Management

    None. They don't listen.



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