Pappasito's Cantina

www.pappasitos.com

Pappasito's Cantina Reviews

Updated January 6, 2015
Updated January 6, 2015
24 Reviews
3.3
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Christopher J. Pappas
9 Ratings

Employee Reviews

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  1.  

    This is a very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Captain, Trainer, To-go, Catering in Houston, TX
    Former Employee - Banquet Captain, Trainer, To-go, Catering in Houston, TX

    I worked at Pappasito's Cantina full-time (more than 3 years)

    Pros

    Fair management, flexible schedule, insurance, time off requests usually granted but with your help in covering your shifts that will be missed, work with school schedules

    Cons

    Must be available for holidays and weekends, tipshare is 2.5%, a small amount of politics with regard to your ability to move up in the company

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Worked half a year as a hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Houston, TX
    Former Employee - Hostess in Houston, TX

    I worked at Pappasito's Cantina part-time (less than a year)

    Pros

    -The management was very flexible
    -You received free meals when you worked double shifts
    -Great benefits such as medical and dental insurance
    -You always had a team to back you up during busy shifts

    Cons

    - Weekends are brutal, up to 2-3 hour waits
    - Management always threw leftover foods out at the end of the day which I never understood why they did not give it away to workers to take home

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I love working for this company, not only is it a great opportunity, they are also my family!!!

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX

    I have been working at Pappasito's Cantina part-time (more than a year)

    Pros

    great wait staff
    great service
    friendly environment
    fajitas and margaritas are amazing!

    Cons

    loud environment
    not enough space to put everything on tiny tables

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I have grown a lot as a person with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Manager in DFW, TX
    Current Employee - Floor Manager in DFW, TX

    I have been working at Pappasito's Cantina full-time (more than 8 years)

    Pros

    It's pretty flexible but still pretty demanding.

    Cons

    Can be very stressful, with unrealistic expectations.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Insightful!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Fort Worth, TX
    Current Employee - Anonymous in Fort Worth, TX

    I have been working at Pappasito's Cantina part-time (less than a year)

    Pros

    There is room for movement within the company. On the job thorough training.

    Cons

    Language barrier sometimes can gender an employee.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Didn't like it there.

    Former Employee - Server
    Former Employee - Server

    I worked at Pappasito's Cantina part-time (less than a year)

    Pros

    No pros could be found.

    Cons

    Very clicky mostly immature kids.

    Advice to ManagementAdvice

    Get out of the kitchen.

  8.  

    great coworkers lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Pappasito's Cantina full-time (more than a year)

    Pros

    good money very busy great people to work with everybody is friendly

    Cons

    you have to do everything managers pick favorites opportunities for advancement if you are favorite, you pay tip pool but at the end of night you have to buss you own tables bartenders are very very mean (houston tx I-10 and beltway 8) kitchen managers are very stressfull you have to pay to get a shift covered . bad place to work worst ever!!!

    Advice to ManagementAdvice

    stop being stressed nobody is going to die

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    it's a job. Great Co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Richardson, TX
    Current Employee - Server in Richardson, TX

    I have been working at Pappasito's Cantina part-time (more than a year)

    Pros

    The co-workers as well as the store managers are great. They work very well with your schedule (school, second job, etc.). Lots of opportunity to move up if you work hard enough. Depending on how good of a server you are, there is a lot of potential to make decent money. The longer you work at a certain store the better shifts you will get. Fast paced.

    Cons

    Micromanaged for sure, witnessed a concept leader literally looking over a supervisor's shoulder while the supervisor was working in the kitchen. Supervisors are taken advantage of, they are stressed out all the time. Requesting off is a hassle. When you are starting out they will give you shifts that they have open, not necessarily the "money making" shifts. Job gets harder once QA season comes around.

    Advice to ManagementAdvice

    Store Managers/Supervisors: You guys are doing a great job. Y'all need an award.
    Concept Leaders +: acknowledge your servers, bussers, etc, don't just ignore them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    LOT of WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Sugar Land, TX
    Former Employee - Waitress in Sugar Land, TX

    I worked at Pappasito's Cantina part-time (less than a year)

    Pros

    Plenty of opportunity to pick up shifts.
    Extensive training.
    Some managers are easy to work with.
    Papps can be flexible. I had a health issue that caused me to take several doctors apts and the managers were very understanding.

    Cons

    You do EVERYTHING. You are responsible for greeting your table, get drinks, get chips & salsa, take order, enter order, run food to table, refills, and everything from there on.
    It's hard work and managers have screwed me out of a good money night. From what I understand that can happen at a lot of restaurants.

    Advice to ManagementAdvice

    Try and weed out the bad managers. It's hard work for not a lot of money some nights.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX

    I have been working at Pappasito's Cantina part-time (more than 3 years)

    Pros

    Make great money and great management

    Cons

    Hours are typical restaurant hours.

    Advice to ManagementAdvice

    Offer more perks even if they are small to your employees. Just a more discounted meal or something.

    Recommends
    Neutral Outlook
    Approves of CEO

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