Papyrus Reviews

Updated October 23, 2014
Updated October 23, 2014
78 Reviews
2.7
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dominique Schurman
43 Ratings

Review Highlights

Pros
  • Interesting business model, nice products, easy sell (in 6 reviews)

  • Custom Printing services allow for creativity as well (in 5 reviews)


Cons
  • Part-timers not given real monetary incentive or upper-management example to strive for quality standards in performance (in 8 reviews)

  • The hours are extremely part time and you get them based on your ability to sell people on rewards memberships (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    Key Holder Overview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Raleigh, NC
    Former Employee - Key Holder in Raleigh, NC

    I worked at Papyrus part-time (less than an year)

    Pros

    It is easy to display and rearrange merchandise as opposed to merchandising clothing. Customers constantly compliment the store and its products. Overall, it is a pleasant place to work.

    Cons

    Commission should be added to custom printing sales as there is no motivation to sell CP otherwise. There is minimal training which isn't great as you will know nothing about custom printing (CP) and customers expect you too. That also means that more seasoned employees are expected to train newer ones even though it is not in your job description.

    Advice to ManagementAdvice

    Allot more time for training, allot a lot more time for custom printing training and add commission to custom printing sales.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It's a decent job working with nice products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyholder in Seattle, WA
    Former Employee - Keyholder in Seattle, WA

    I worked at Papyrus part-time (less than an year)

    Pros

    The products are fabulous. 45% discount is great. It was fun learning techniques to wrap presents, and create custom stationary and invitations. These creative tasks also broke up the monotony of the day to day cashiering and stocking.

    Cons

    The hours are extremely part time and you get them based on your ability to sell people on rewards memberships. There are no benefits. Pay is typical, low, retail pay.

    Advice to ManagementAdvice

    Find ways to reward your employees and create growth and development opportunities for them. Having a transparency on store goals and objectives from the top down is helpful too. Many times important decisions feel random and pointless, where as if we understood the marketing or plans it would make us feel more engaged in our jobs and more excited about reaching those goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    pretty good experience, even during the busiest time of year

    Former Employee - Team Member in New York, NY
    Former Employee - Team Member in New York, NY

    I worked at Papyrus

    Pros

    fun product, colorful surroundings, ok pay

    Cons

    very inflexible scheduling, almost impossible to receive the schedule you want.

    Advice to ManagementAdvice

    don't open a brand new store with brand new employees from the bottom all the way up to management. we need experience in the managerial positions to guide us in a positive, lucrative way.

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  5. 1 person found this helpful  

    Not what I expected...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Papyrus full-time (more than an year)

    Pros

    Decent pay for management
    Okay discount

    Cons

    Management gets hours cut, but still expected to do the same amount of work.

    Advice to ManagementAdvice

    Be realistic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    good coworkers but company sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Papyrus full-time (more than 3 years)

    Pros

    discount is pretty good, coworkers are really nice even though some of them are slow

    Cons

    amount of work expected to be done with minimum wage and mistreatment

    Advice to ManagementAdvice

    rethink your whole strategy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Management is horrible but employees are great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Selling Supervisor in San Francisco, CA
    Current Employee - Selling Supervisor in San Francisco, CA

    I have been working at Papyrus part-time (more than 5 years)

    Pros

    The discount is really good and my coworkers are fun.

    Cons

    The management expects you to perform miracles. If the sales are down, it's the associates faults but if the sales are through the roof then it's because of the management's ideas. Also, they don't fire you so they just don't schedule you until you decide to quit because you're not getting any hours.

    Advice to ManagementAdvice

    Please take care of your associates more. Management needs to allocate more hours to train and not just expect to know everything in 2 days.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    No growth in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder
    Former Employee - Key Holder

    I worked at Papyrus part-time (less than an year)

    Pros

    Loved my coworkers, great location, amazing cards and various products to work with everyday
    I loved being able to work independently on nights/mornings alone as it gave me a way to challenge myself

    Cons

    Gets boring fast, not much to do, management is in the pits - not particularly fond of my manager's supervision style and she herself is not polite to customers and does not support Papyrus' "joy of everyday life"...
    Low pay, no opportunities to grow unless my manager left and that would be the next promotion. How do you reach out to corporate? I'm a creative, I want to be able to do more than just a simple retail job.

    Advice to ManagementAdvice

    Stop branching out and pretending like everything is perfect, when you should be working on your employees and how you can provide growth or opportunities for them.

    Doesn't Recommend
    No opinion of CEO
  9.  

    All in all nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Denver, CO
    Current Employee - Store Manager in Denver, CO

    I have been working at Papyrus full-time (more than an year)

    Pros

    Interesting business model, nice products, easy sell.

    Cons

    Typical shift of management and leadership both at a DM level as well as at an associate level.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Papyrus part-time (more than an year)

    Pros

    Fun energetic environment, great people work here.

    Cons

    Takes long for things to move, Slow moments

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Hard work, no appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX

    I worked at Papyrus full-time (more than an year)

    Pros

    Pay is decent, great fellow employees to work with

    Cons

    treated like a mule, expect no appreciation

    Advice to ManagementAdvice

    be positive and appreciate the employees that work for you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Papyrus Photos

Main Office
Gift Wrap creation

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