Partners HealthCare Reviews in Boston, MA

Updated August 28, 2014
Updated August 28, 2014
159 Reviews

3.4
159 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Partners HealthCare President & CEO Gary L. Gottlieb
Gary L. Gottlieb
48 Ratings

Review Highlights

Pros
  • Work/Life balance - work from home - most people are gone by 5pm (in 22 reviews)

  • Flexible working environment, good benefits, learned quite a bit, great co-workers (in 16 reviews)


Cons
  • The salaries are often not commensurate with the cost of living (in 3 reviews)

  • Large organization so things move slowly (in 4 reviews)

More Highlights

100 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Work with the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Analyst II  in  Wellesley, MA
    Former Employee - Applications Analyst II in Wellesley, MA

    I worked at Partners HealthCare full-time for more than 3 years

    Pros

    - Phenomenol world class talent in a world class organization, even in IT
    - HIT projects out of star wars, things you can only dream of in the corporate world
    - Tremendous Clinical R&D opportunities
    - Potential to move around in the organization
    - PHS influences not only the US but the rest o the developed world

    Cons

    - No upward mobility in IT. You do what you do and that's that
    - Stagnant management tenure. Same folks in the same position for 15-20 years. No room for new talent.
    - 25-40% lower salaries in IT compared to industry (it's your 'privilage to work here - remember that)
    - No new innovation since Epic is in the house

    Advice to ManagementAdvice

    - Leave OR at least move around. You have been there too long. Make room for new talent.
    - Pay better salaries. You will get better talent.
    - Provide upward mobility career options for folks. Currently its ZERO. At least in IT.
    - Bring Glaser back! Seriously . . . . his time is up @ Siemens

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Lack of Culture and Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Boston, MA
    Current Employee - Analyst in Boston, MA

    I have been working at Partners HealthCare full-time

    Pros

    Flexible hours, no micro managing, benefits are awesome

    Cons

    lack of culture, lack of support from upper management, lack of process improvement, pay isn't that great, lack of growth opportunities

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Naaaaah

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Specialist  in  Charlestown, MA
    Former Employee - Project Specialist in Charlestown, MA

    I worked at Partners HealthCare full-time for more than 3 years

    Pros

    It's a job. You get paid.

    Cons

    Management is terrible at managing people, projects, short and long term goals. The people in management for the most part have no business being in management.

    Advice to ManagementAdvice

    Do not promote to management as a reward for seniority.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great hospitals, interesting work, uncertain organizational structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Partners HealthCare full-time for more than 10 years

    Pros

    Cutting edge healthcare issues
    Mission-driven focus, sense of true purpose
    Committed to providing top-quality care
    Extraordinary hospitals and providers
    Great colleagues
    Challenging, motivating work

    Cons

    Culture varies greatly among hospitals and departments; hard to feel part of the "whole"
    Underlying tension/discomfort between Partners and hospitals
    Extremely varied opportunities for advancement, from a lot in some areas to none at all
    Lack of connection between stated values and actions
    Constant discussion of budget cuts while employees very overworked, trying to fill in gaps
    Managers not always suited for positions

    Advice to ManagementAdvice

    Better, more transparent communication to employees, even if unfavorable news
    Find a way to address tension between Partners and hospitals openly; not discussing does not make it disappear; makes it harder to accept Partners' vision
    Evaluate management more carefully, 360 reviews, etc.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Healthy company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Manager  in  Boston, MA
    Current Employee - Accounting Manager in Boston, MA

    I have been working at Partners HealthCare full-time for more than 3 years

    Pros

    Benefits (pension, health) are superb. Work-life balance is good. Culturally diverse and promotes service excellence

    Cons

    Training is not great, no bonuses, not a lot of turn over and hard to move up

    Advice to ManagementAdvice

    Listen to the staff more

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Home and Work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Specialist  in  Boston, MA
    Current Employee - Applications Specialist in Boston, MA

    I have been working at Partners HealthCare full-time for more than 8 years

    Pros

    Job training, career planning. Opportunities to move around in Partners among the entities for job postings. Fantastic mentoring when you can find it.

    Cons

    Bureacracy everywhere you turn. Process driven. I suppose this is what made Partners Healthcare what it is in the 1990's, but it's time to move on. Mediocre salaries (nobody's getting rich here, unless you are in R&D or an MD).

    Advice to ManagementAdvice

    They are beginning to know their shortcomings and getting feedback from employees. This is great but the cost structures and reimbursement rates are not going to attract $$ for new talent. You spend quite a bit on physical buildings and new infrastructure, but dont forget this is nothing if you have mediocre talent to go with it.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Application analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Analyst II  in  Boston, MA
    Current Employee - Applications Analyst II in Boston, MA

    I have been working at Partners HealthCare full-time for more than 10 years

    Pros

    Flexible work schedule
    Good benefits
    Growth opportunities
    Career Growth initiatives.

    Cons

    Needs More staff for support
    Sometimes communication is slow

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I enjoyed my position and most of my co-workers. Lots of +s to working at Partners. Extra hours and no pay is expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Administrative  in  Boston, MA
    Former Employee - Senior Administrative in Boston, MA

    I worked at Partners HealthCare full-time for more than a year

    Pros

    Training, schooling and on-line classes was available and encouraged. Some compensation available.

    Cons

    The work load is tremendous and impossible to do within specified hours. You are expected to complete all tasks even if it means you stay after hours. You are NOT compensated for extra work. You must choose to keep your job or lose it by blowing the whistle. Most choose slavery to keep their position.

    Advice to ManagementAdvice

    Pay attention to employees. In many ways, Partners is a fantastic place to work and learn, but you are insanely overworked ad undercompensated. The more stress, the more errors.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Mostly positive work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Specialist  in  Boston, MA
    Current Employee - Applications Specialist in Boston, MA

    I have been working at Partners HealthCare full-time for more than 5 years

    Pros

    I work with a lot of nice people. My department functions quiet well as a team. Everyone on our team is good about backing each other up when someone needs help.

    Cons

    Most departments work in silos. They do NOT go the extra mile to help "outsiders". There are too many roadblocks to getting things done when you need resources from another department. Talent pool is wildly uneven. There are some truly smart, innovative people. And then there are others who fall well short of the performance standards.

    Advice to ManagementAdvice

    Put more thought and effort into managing human resources. It would be nice if everyone could manager their own time effectively, but this is incredibly difficult for even the most efficient people with a company this large and complex.

    Recommends
    Approves of CEO
  11.  

    My experience working for Partners has been positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Boston, MA
    Current Employee - Administrative Assistant in Boston, MA

    I have been working at Partners HealthCare full-time for more than a year

    Pros

    The benefits, perks and leadership

    Cons

    Work-life balance, personal growth, hours.

    Advice to ManagementAdvice

    Office culture, work-life balance, personal growth, compensation.

    Recommends
    Neutral Outlook
    Approves of CEO

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