Partners HealthCare

  www.partners.org
  www.partners.org

Partners HealthCare Reviews in Boston, MA

Updated October 16, 2014
Updated October 16, 2014
177 Reviews
3.4
177 Reviews
Rating Trends

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Partners HealthCare President & CEO Gary L. Gottlieb
Gary L. Gottlieb
60 Ratings

Review Highlights

Pros
  • Work/Life balance - work from home - most people are gone by 5pm (in 30 reviews)

  • Great benefits; opportunity to work with world-class doctors (in 20 reviews)


Cons
  • As with any large organization there are times when it is very political so you need to be prepared for that when working her (in 5 reviews)

  • Raises are under cost of living, ALWAYS, even with good reviews (in 3 reviews)

More Highlights

113 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Boston, MA
    Current Employee - Associate Director in Boston, MA

    I have been working at Partners HealthCare full-time (more than 10 years)

    Pros

    We have very smart, dedicated and talented people at Partners all working towards the mission of the company.
    Great Benefits including work from home policy.
    Leaders in the healthcare arena

    Cons

    Low college tuition reimbursement.
    promote from within

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great experience working for a not for profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Card Administrator in Boston, MA
    Current Employee - Corporate Card Administrator in Boston, MA

    I have been working at Partners HealthCare full-time (more than 3 years)

    Pros

    Incredible health benefits, perks, and training. Management encourages movement within the company. Incredibly diverse group of employees from all over the world.

    Cons

    Lower end of payment scale due to the fact that it is not for profit. Upper mgmt is often unaware of the discourse among the workers .

    Advice to ManagementAdvice

    Better communication

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Analyst II in Wellesley, MA
    Current Employee - Applications Analyst II in Wellesley, MA

    I have been working at Partners HealthCare full-time (more than 5 years)

    Pros

    Fantastic benefits and fair pay. Lots of options in and around Boston.

    Cons

    For me, commute. There's also some difficulty with communication between IT teams

    Advice to ManagementAdvice

    NA

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Great benefits, great people, and great values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit in Boston, MA
    Current Employee - Audit in Boston, MA

    I have been working at Partners HealthCare full-time (more than 3 years)

    Pros

    They do incredible work and it's nice to be a part of a company that gives back. Management is great and cares about what is going on in your life and what you can contribute to the team.

    Cons

    Non-profit does not have good bonuses or raises in general, Partners isn't the exception. Departments tend to be small so upward mobility is lacking because most people stay at partners for a long time.

    Advice to ManagementAdvice

    More flexibility for working from home for corporate employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Lots of wasted potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlestown, MA
    Former Employee - Anonymous Employee in Charlestown, MA

    I worked at Partners HealthCare full-time (more than an year)

    Pros

    Management isn't overbearing and generally is content to let you do your thing. The environment is relaxed with a relaxed dress code unless face to face meetings with clients are required. Overall people are very friendly which is a very pleasant experience.

    Cons

    No real training when I came aboard. It was with the grace of a couple of competent and willing coworkers that I was able to find my footing. Basically you were introduced to a few applicable templates and a couple locations for applicable materials and that was it.

    Management, as a whole, did not seem to understand the nature of their job and seemed more interested in the volume then the quality to the point where it became dangerous because of potential legal implications.

    No reference materials were provided for an individual to even be able learn on their own and management could not name even half of the applicable policies and procedures that were necessary to perform the services. There was a general feeling many in management positions were not qualified to run these particular departments.

    The handling of the departments budget were questionable given that the amount of work was increasing steadily and yet they were consistently trimming down the office to the point where everyone was completely overworked and were not able to assist their end users in an appropriate time based on the sheer amount of work on their desk. Additionally many employees were not salaried and overtime was discouraged and for the most part not allowed management actually expressed genuine surprise no one was able to produce quality work for every single end user in a 40 hr work week.

    The sad part is with good management and a better system in place this could be a great job on every front.

    Advice to ManagementAdvice

    Need competent staff who are qualified to do their job

    There needs to be real training for incoming employees and much better references about policies and procedures and necessary contacts.

    Hold on to the ones who are doing a good job and consider consequences of actions

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Epic tidal wave changes everything!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Partners HealthCare full-time

    Pros

    Tons of learning opportunities, working with world class clinicians, focus on patient care, can move around within the company.

    Cons

    Dramatic culture change with Epic rip and replace of current systems. Lots of new people and confusion, deadline driven without attention to quality. No one talks about patient care or patient safety anymore, it's all about making your dates. Managers are in meetings all day and no longer able to provide coaching or mentorship. Feels like just another corporate job.

    Advice to ManagementAdvice

    Don't forget what made you great in the first place. Don't become another also-ran.

    Recommends
    Neutral Outlook
  8.  

    Revenue Integrity dept: Terrible management personality -thinks they own their role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlestown, MA
    Former Employee - Anonymous Employee in Charlestown, MA

    I worked at Partners HealthCare full-time (less than an year)

    Pros

    great benefits - world class hospitals - great salary

    Cons

    too many posturing, and people-pleasers, management-pleasers within the dept.
    black managers prefer white employees
    managed as bully in that dept.

    Advice to ManagementAdvice

    there is both sides to an employee-to-manager relationshiop --hear the employee's AND your manager before allowing your faulty manager to fire an employee - which happened on my case.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Partners is a fair company with decent salaries and excellent benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Analyst II in Wellesley, MA
    Current Employee - Applications Analyst II in Wellesley, MA

    I have been working at Partners HealthCare full-time (more than 5 years)

    Pros

    Partners is so large that once you are there if you want to grow or change positions there are many opportunities to do so. Furthermore the managers are typically supportive of their employees moving within the company.

    In addition I am able to work from home 1-2 days per week, and my managers are very supportive of my need for work-life balance.

    Cons

    As with any large organization there are times when it is very political so you need to be prepared for that when working her. Also things tend to move very...slowly... here.
    Lastly the compensation, although very fair, is lower than many of my colleagues in other companies within the industry.

    Advice to ManagementAdvice

    Merit increases need to be more aligned with cost of living increases and need to encourage high performers.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Stable, good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Analyst II in Wellesley, MA
    Current Employee - Applications Analyst II in Wellesley, MA

    I have been working at Partners HealthCare full-time (more than 10 years)

    Pros

    Work life balance, stable, good hours, regular cost of living increases.

    Cons

    Not a lot of opportunity to advance, but there are variety of teams -- lateral moves are plentiful.

    Advice to ManagementAdvice

    I think they are great at communicating and I'm very happy with it.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Assistant in Boston, MA
    Former Employee - Research Assistant in Boston, MA

    I worked at Partners HealthCare full-time (more than an year)

    Pros

    Lots of opportunity because it's so big and has so many local and national connections, strong mission, culture of strong work ethic, great employee perks, executive leadership is on point

    Cons

    It's really big and there can be red tape if you don't know the right people, parking is tough (I preferred to bike 8 or 9 miles each way), middle management not always well-placed

    Recommends
    Neutral Outlook
    No opinion of CEO

Partners HealthCare Photos

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