Partners HealthCare

  www.partners.org
  www.partners.org

Partners HealthCare Reviews

Updated October 19, 2014
Updated October 19, 2014
177 Reviews
3.4
177 Reviews
Rating Trends

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Approve of CEO
Partners HealthCare President & CEO Gary L. Gottlieb
Gary L. Gottlieb
60 Ratings

Review Highlights

Pros
  • Work/Life balance - work from home - most people are gone by 5pm (in 30 reviews)

  • Great benefits; opportunity to work with world-class doctors (in 20 reviews)


Cons
  • As with any large organization there are times when it is very political so you need to be prepared for that when working her (in 5 reviews)

  • Raises are under cost of living, ALWAYS, even with good reviews (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hands Down My Favorite Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems Analyst in Boston, MA
    Current Employee - Information Systems Analyst in Boston, MA

    I have been working at Partners HealthCare full-time (more than 3 years)

    Pros

    In my section--because this is a hospital network. Was that every day was dynamic and different it's a large organization with many many people to interact with. The company cares about it's employees in that they give bonuses, allow lateral movement (promotion from within), offer good benefits, and just have perks and employee morale boosters. I really sometimes wish I wouldnt have left but I was not a fan of the wider city.

    Cons

    Sometimes there can be a little bit of politics or people from other departments (aka The Suits) throwing their weight around but I suppose this is inevitable of any multifaceted organization with so many elements. Direct hire seems tricky to obtain for my department. Generally it's good to know of somebody and an opening if you are working your way in from the bottom. My department was 24hr operation which cuts into life in the city. Parking likely sucks if you can not take public transportation to most of the dense hospitals.

    Advice to ManagementAdvice

    Get out of the way. At times you need to listen to the subordinate elements that are actually boots on ground.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Boston, MA
    Current Employee - Associate Director in Boston, MA

    I have been working at Partners HealthCare full-time (more than 10 years)

    Pros

    We have very smart, dedicated and talented people at Partners all working towards the mission of the company.
    Great Benefits including work from home policy.
    Leaders in the healthcare arena

    Cons

    Low college tuition reimbursement.
    promote from within

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Partners HealthCare full-time

    Pros

    easy 9-5 job, relaxed environment, great benefits are nice and location was in the pru in back bay ! It was a great job if you enjoy mindless work

    Cons

    there was a high turn over rate in upper management when I was there both directors left and the job fell on the Sr employees. just because you are a good employee doesn't make you a great manager. as i was there longer it seemed like a government job people wouldnt get fired for doing average work or slow work..

    Advice to ManagementAdvice

    get rid of the people that drag the quality of work down

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    solid place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Partners HealthCare full-time (more than 8 years)

    Pros

    Great benefits and good work life balance. Generally a convivial atmosphere with solid work ethic. Lots of opportunity and room to grow.

    Cons

    pay raises year to year are small.

    Recommends
    Approves of CEO
  6.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Analyst II in Wellesley, MA
    Current Employee - Applications Analyst II in Wellesley, MA

    I have been working at Partners HealthCare full-time (more than 5 years)

    Pros

    Fantastic benefits and fair pay. Lots of options in and around Boston.

    Cons

    For me, commute. There's also some difficulty with communication between IT teams

    Advice to ManagementAdvice

    NA

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Great benefits, great people, and great values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit in Boston, MA
    Current Employee - Audit in Boston, MA

    I have been working at Partners HealthCare full-time (more than 3 years)

    Pros

    They do incredible work and it's nice to be a part of a company that gives back. Management is great and cares about what is going on in your life and what you can contribute to the team.

    Cons

    Non-profit does not have good bonuses or raises in general, Partners isn't the exception. Departments tend to be small so upward mobility is lacking because most people stay at partners for a long time.

    Advice to ManagementAdvice

    More flexibility for working from home for corporate employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great experience working for a not for profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Card Administrator in Boston, MA
    Current Employee - Corporate Card Administrator in Boston, MA

    I have been working at Partners HealthCare full-time (more than 3 years)

    Pros

    Incredible health benefits, perks, and training. Management encourages movement within the company. Incredibly diverse group of employees from all over the world.

    Cons

    Lower end of payment scale due to the fact that it is not for profit. Upper mgmt is often unaware of the discourse among the workers .

    Advice to ManagementAdvice

    Better communication

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Lots of wasted potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlestown, MA
    Former Employee - Anonymous Employee in Charlestown, MA

    I worked at Partners HealthCare full-time (more than an year)

    Pros

    Management isn't overbearing and generally is content to let you do your thing. The environment is relaxed with a relaxed dress code unless face to face meetings with clients are required. Overall people are very friendly which is a very pleasant experience.

    Cons

    No real training when I came aboard. It was with the grace of a couple of competent and willing coworkers that I was able to find my footing. Basically you were introduced to a few applicable templates and a couple locations for applicable materials and that was it.

    Management, as a whole, did not seem to understand the nature of their job and seemed more interested in the volume then the quality to the point where it became dangerous because of potential legal implications.

    No reference materials were provided for an individual to even be able learn on their own and management could not name even half of the applicable policies and procedures that were necessary to perform the services. There was a general feeling many in management positions were not qualified to run these particular departments.

    The handling of the departments budget were questionable given that the amount of work was increasing steadily and yet they were consistently trimming down the office to the point where everyone was completely overworked and were not able to assist their end users in an appropriate time based on the sheer amount of work on their desk. Additionally many employees were not salaried and overtime was discouraged and for the most part not allowed management actually expressed genuine surprise no one was able to produce quality work for every single end user in a 40 hr work week.

    The sad part is with good management and a better system in place this could be a great job on every front.

    Advice to ManagementAdvice

    Need competent staff who are qualified to do their job

    There needs to be real training for incoming employees and much better references about policies and procedures and necessary contacts.

    Hold on to the ones who are doing a good job and consider consequences of actions

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Epic tidal wave changes everything!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Partners HealthCare full-time

    Pros

    Tons of learning opportunities, working with world class clinicians, focus on patient care, can move around within the company.

    Cons

    Dramatic culture change with Epic rip and replace of current systems. Lots of new people and confusion, deadline driven without attention to quality. No one talks about patient care or patient safety anymore, it's all about making your dates. Managers are in meetings all day and no longer able to provide coaching or mentorship. Feels like just another corporate job.

    Advice to ManagementAdvice

    Don't forget what made you great in the first place. Don't become another also-ran.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Great place to work if you want to stay in healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Partners HealthCare full-time

    Pros

    great people to work with, leadership is willing to try to listen to your concerns and fix them over a course of time, great health benefits (medical, dental, vision), and a good opportunity to learn all about healthcare

    Cons

    huge lack of communication between departments, little room for growth up the chain, not enough work to keep the amount of people continuously hired busy

    Advice to ManagementAdvice

    Different departments need to learn to talk to each other. No one has any idea what other departments are doing and it always causes trouble.

    Recommends
    Positive Outlook
    Approves of CEO

Partners HealthCare Photos

David Finance,Systems Administrator --Coach & Community Builder
Eleni Director of Grant Management--All-Star Mom
Sandy Application Coordinator--Obstacle Course Champion

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