Partners HealthCare

  www.partners.org
  www.partners.org

Partners HealthCare Reviews

Updated December 10, 2014
Updated December 10, 2014
187 Reviews
3.4
187 Reviews
Rating Trends

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Partners HealthCare President & CEO Gary L. Gottlieb
Gary L. Gottlieb
66 Ratings

Review Highlights

Pros
  • Benefits are good, great work/life balance because everyone runs out at 5 (in 30 reviews)

  • Great benefits; opportunity to work with world-class doctors (in 22 reviews)


Cons
  • As with any large organization there are times when it is very political so you need to be prepared for that when working her (in 5 reviews)

  • Upper management doesn't seem to care much about the staff (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    All around great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Partners HealthCare (more than an year)

    Pros

    Great place to develop experience, take training, and start a career. Lots of professional development opportunities. I would recommend this employer to others.

    Cons

    It can sometimes be difficult to progress because of company policies. Some might find it a bit slow because of the pace of healthcare.

    Recommends
    Neutral Outlook
  2.  

    Long experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Partners HealthCare

    Pros

    Great starter job fresh out if college

    Cons

    All about who you know

    Advice to ManagementAdvice

    Promote correctly

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Fabulous organization; lots of opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA

    I have been working at Partners HealthCare full-time (more than 10 years)

    Pros

    I have worked for Partners HealthCare (and before that, Newton-Wellesley Hospital- one if its affiliates) for over 30 years. It is a great, innovative employer, offering excellent career growth and a flexible, work-life balance environment. The organization has a strong commitment to research, its patients and the communities that it serves.

    Cons

    The organization, like and health care employer is facing unprecendented financial challenges due to health care reform, but understands the mission to provide affordable health care and will strike a good balance for employees as well as those for which it provides excellent health care.

    Advice to ManagementAdvice

    Great company; continue to see career advancement potential in employees and retain and grow your workforce from within; while offering external candidates opportunity to also join a great company.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Boston, MA
    Current Employee - Administrative Assistant in Boston, MA

    I have been working at Partners HealthCare as a contractor (less than an year)

    Pros

    The vision of the people who have built this organization is very futuristic. The design is to make health care cost stabilize and give the public a reliable top-notch organization for their health care. In addition the new possibilities for health care advancement and research are being explored across many of the hospitals. The company reaches for new and better way of doing anything in health care that saves lives and money.

    Cons

    The processes are sometimes arduous internally and it takes an extended period of time to accomplish some things in policy, procedures and system designs.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Intern - Materials Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Boston, MA
    Former Employee - Intern in Boston, MA

    I worked at Partners HealthCare as an intern (more than an year)

    Pros

    Huge company, great resources

    Cons

    Things move extremely slow

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place to build a health care career, but beware of the bureaucracy...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Representative in Boston, MA
    Former Employee - Client Services Representative in Boston, MA

    I worked at Partners HealthCare full-time (more than an year)

    Pros

    Partners is one of the strongest health care players in New England, and working there means working with some of the best hospitals in the country. If you are looking to build a healthcare career in the Greater Boston area, this is a great place to start.

    The company offers good pay and great benefits, as well as a vast array of career opportunities for clinical and administrative healthcare professionals alike.

    Cons

    As one of the largest integrated health systems in the country, Partners has a bureaucratic organizational structure that can be frustrating if not exceedingly difficult to navigate. At the same time, while the company's 501(c)3 nonprofit status helps it to maintain a focus on its mission to provide quality patient care and research, it has a distinctly corporate culture that one could argue is "nonprofit" by name only.

    Additionally, it is worth noting that there is a nationwide trend in which large health networks have moved to strengthen their market share by acquiring smaller community hospitals, research centers and physician practices within their region. With ever greater bargaining power, these health networks put upward pressure on prices and, in doing so, can challenge the affordability of health care services for many patients. Make no mistake: Partners is one of the organizations that has led this charge.

    Advice to ManagementAdvice

    Corporate management should at all times take inspiration from the constant innovation that is occurring at the organization's clinical front lines. These hospitals and research institutions deserve to be supported by finance, operations, and HR functions that mirror their mission-driven commitment to the stakeholders that matter most: the patients.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Exciting work but management doesn't value employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Partners HealthCare (more than 10 years)

    Pros

    Top, dedicated healthcare professionals delivering care, doing cutting edge research and teaching at hospitals. Provides a sense of mission to support these institutions.

    Cons

    Very low morale. A lot of bureaucracy, management well taken care of whether good managers or not, and do not value employees. Little growth opportunity generally and due to low turnover of managers.

    Advice to ManagementAdvice

    Do 360 reviews of your managers. Reach out to non-managers to find out what's really happening. Morale is lower than ever. Acknowledge that everyone is overworked and we're getting beaten up in the press instead of just announcing more budget cuts and "values" that bear no resemblance to workplace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Time for accountability!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Partners HealthCare full-time (more than 10 years)

    Pros

    Great benefits. Work life balance is great, Able to work from home either a few days a week or all the time.

    Cons

    Lack of career advancement; unwillingness of the organization to hold people accountable for their actions. There is a lot of talk about employing individuals who are competent in the roles - creating competencies for positions but then we never follow through and either place these individuals on PIP or transition the individual out of the organization. We allow them to continue in their positions and have others pick up the work they are unable to perform. PHS does not do a good job of hiring qualified candidates, they are more focused on bring diversity into the organization than workers can can actually perform the job duties/functions. This does not help anyone. Pay is below market for many positions - but the benefits help to level that.

    Advice to ManagementAdvice

    Follow through on your words.... there is a lot of redundancies in the corporate departments. If we were smarter about our hiring we would be more efficient and effective in our work. You need to look past the "yes" employees and actually listen to the others. There is so much you would learn about this organization.and the information would help to begin the process of building a even better organization.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Lots of red tape and bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Specialist in Boston, MA
    Former Employee - Senior Project Specialist in Boston, MA

    I worked at Partners HealthCare full-time (more than 3 years)

    Pros

    Good opportunity to retire with company. Some of the smartest and hardest working people in the industry. Very professional environment. Good education programs within the company.

    Cons

    It takes forever to get anything done because of the size and bureaucracy. Lots of red tape.

    Advice to ManagementAdvice

    Consider more introductions between department and different organizations within the company. Help employees to have better visibility in the business processes and how others may contribute or influence.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Enjoyed working with a variety of people at a company dedicated to healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Analyst II in Boston, MA
    Former Employee - Applications Analyst II in Boston, MA

    I worked at Partners HealthCare full-time (more than 8 years)

    Pros

    There is tons of training. They are quite flexible with work at home and family life work balance. Benefits are excellent. There are a lot of opportunities to move around within the network if you're good.

    Cons

    Partners eCare will cause a lot of people to be laid off, and it's not always the last in, it may be the least liked. There is no union. Salaries are low compared to the industry (or they were).

    Advice to ManagementAdvice

    Treat your base level employees with respect. Communicate WAY more than you do now and stop promoting people because of their tenure.

    Recommends
    Negative Outlook
    Approves of CEO

Partners HealthCare Photos

David Finance,Systems Administrator --Coach & Community Builder
Eleni Director of Grant Management--All-Star Mom
Sandy Application Coordinator--Obstacle Course Champion

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