Patient First

www.patientfirst.com

Patient First Reviews

Updated January 7, 2015
Updated January 7, 2015
18 Reviews
3.9
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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R. P. Sowers M.D.
13 Ratings

Employee Reviews

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  1.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Patient First

    Pros

    Everything is great about company

    Cons

    Nothing is bad about company

    Advice to ManagementAdvice

    Everything is perfect!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Patient First full-time

    Pros

    Great, friendly environment to work in!

    Cons

    Pay could be a bit better as well as hours.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Absolutely Amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Patient First

    Pros

    Pay is great, great atmosphere, great people.

    Cons

    Working on holidays, and weekends.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Patient First

    Pros

    Good place to gain experience right or of college.
    Nice people
    Cross trained in all departments

    Cons

    Fast pace
    Pay for the amount of work done

    Advice to ManagementAdvice

    Hire phlebotomist

  6. 2 people found this helpful  

    Patient First is a great place to gain experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Assistant in Baltimore, MD
    Current Employee - Medical Assistant in Baltimore, MD

    I have been working at Patient First full-time (more than an year)

    Pros

    - Great experience
    - Above average pay for CNAs (and even compared to certified medical assistants -- you can make more money)
    - Excellent management
    - Great Benefits
    - Options for advancement
    - Providers are mostly very friendly and willing to teach

    Cons

    - None... for me this is a gateway job to get medical experience. I feel like I have received more than enough experience and providers are always willing to teach.

    Advice to ManagementAdvice

    Compensate the medical assistants for the amount of work they do. Sure, you pay more than a lot of places. However, when you do the bulk of the work (cleaning and maintaining the instruments, as well as the center, ordering labs, phlebotomy, providing supplies, etc.) it is nice to be compensated. It is a little hard to live off of the salary.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great people and great business!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Assistant in Baltimore, MD
    Current Employee - Medical Assistant in Baltimore, MD

    I have been working at Patient First full-time (more than an year)

    Pros

    Interview process is very thorough which is good to weed out not-so-eligible employees. Doctors are very helpful and willing to educate if you are interested. Fast pace enviornment which helps the day go by. Pay is much better than others in the market. Overally great experience working at Patient First.

    Cons

    Only con is that full time is 35 hours a week, not 40. The doors do close at 10 and you have to see whatever patients are left in the center. A lot of times the nurses will let you go if you are a MA. So, a lot of times you don't make it to 40 hours. Shifts are 7 hour shifts instead of 8 because of the 35 hour a week mark, but some centers allow you to do doubles which is great so you can get your shifts completed in two and a half days.

    Advice to ManagementAdvice

    Would like to see better Life Insurance coverage, not very fond of the decreases once you hit 60, 65, or 70 years old.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Good concept, Horrible implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Service Representitve
    Current Employee - Patient Service Representitve

    I have been working at Patient First full-time

    Pros

    Decent pay for a front desk worker. Double pay on holidays. Weekend and patient volume bonus.

    Cons

    Horrible management team. There seems to be a culture here where is your not in some type of leadership role that you are not a value to the company but simply a "body" to run the shift. Everything is micromanaged and exaggerated into a big deal even over the smallest things. Excessively strict for no apparent reason but to put people down and make them feel like they aren't worthy. Horrible benefits. The company make you pay for your own paid time off and super expensive dental and health insurance that is crap. The company has a lot of ridiculous policies and procedures and never puts the patient first and is just a horrible and mean outlook on healthcare. The office uses a DOS operating system that isn't effective when registering patients and company has no plans on updating.

    Advice to ManagementAdvice

    Please stop living in 1981 when the company was first established. It is time to modernize healthcare so that it is more efficient to both the employees and patients. Get rid of the silly uniforms and unnecessary strict rules that just make your employees feel like they are in a prison and have to suck up to management to keep a job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great organization to work for. Higher than average pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Assistant in Newport News, VA
    Current Employee - Medical Assistant in Newport News, VA

    I have been working at Patient First part-time (less than an year)

    Pros

    Flexibilty of creating your own schedule. Training period is very thorough. You are assigned a specific training person at the center instead of regular staff so everyone is trained the same and you have more one on one time.

    Cons

    Not much room for advancement without some type of 4 yr degree or credentials

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Perfect long-term employment, highly recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative/Regional Employee in Glen Allen, VA
    Current Employee - Administrative/Regional Employee in Glen Allen, VA

    I have been working at Patient First full-time (more than 10 years)

    Pros

    401k contribution matching, paid leave, family-oriented atmosphere, flexible schedule (when needed), health coverage for minimum $$, free care at the centers, room for growth within company (in my experience), nice fellow employees, school tuition reimbursement, employee appreciation

    Cons

    Duties can be boring and repetitive at times (what job isn't?)

    Advice to ManagementAdvice

    Slow down with adding new centers until the rest of the company can "catch up."

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Patient Services Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Service Representitve in Fairfax, VA
    Former Employee - Patient Service Representitve in Fairfax, VA

    I worked at Patient First part-time (more than an year)

    Pros

    Not a terribly demanding job. Pleasant environment - facility and staff. Decent pay for the position. You know exactly was is expected of you.

    Cons

    Not much break time for lunch which was most times less than 15 minutes.

    Advice to ManagementAdvice

    Provide more training not focused on company policy but on insurances and how they differ.

    Recommends
    Positive Outlook
    Approves of CEO

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