PatientKeeper

www.patientkeeper.com
Employer Engaged

PatientKeeper Reviews

Updated February 18, 2015
Updated February 18, 2015
18 Reviews
3.4
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Paul W Brient
12 Ratings

Employee Reviews

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  1.  

    Company work culture is good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PatientKeeper

    Pros

    People are nice and helpful.

    Cons

    Personal growth might be a challenge for some.

  2. 1 person found this helpful  

    Software for physicians that really matters...New ownership (HCA) is excellent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    I have been working at PatientKeeper

    Pros

    Use your brain, problem solving is a critical competence in just about every role.
    Flexible, professional environment. The work/life balance is very good. Managers respect that employees have a personal life. You're treated like an adult. Refreshing.
    They thrive on people being productive, so you're surrounded by talented "doers".
    New ownership (HCA) is very good. Solid leadership. Great benefits. Big company resources and stability.
    Great future (vision) for the product with HCA resources: Big data, machine-learning, physician decision support. Very cool stuff!

    Cons

    Training could be better.
    HCA is a big company, so less nimble.

    Advice to ManagementAdvice

    Tap into HCA's wealth of resources.
    Protect the nimble culture that is PK.

    Recommends
    Positive Outlook
  3.  

    It's awesome, people are friendly and always willing to assist depending on what it is you need.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PatientKeeper full-time (more than a year)

    Pros

    Good place for a balanced life..work at home is awesome!

    Cons

    I think the compensation could be better..

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Frustrating management but great work to be done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Waltham, MA
    Former Employee - Software Engineer in Waltham, MA

    I worked at PatientKeeper full-time (more than a year)

    Pros

    The space is comforting and the engineering team is great. Product owners know their business very well and being int the health industry and having many doctors working at the place provides confidence on the type of work to be completed.

    Systems development has enormous opportunity for learning and growth.

    Aside from management employees are great people, flexible hours (although managers will be there before you and leave after you).

    Employees are interested in the growth of the company and work very hard.

    Cons

    Engineering team has very high turn around and with the fact that many employees quit in mass together once, this speaks for itself. Even CTO co-founder had to leave. Not very comforting.

    Policies are being carefully craft although not carefully implemented.

    Certain management is careless to your personal life and much less concerning engineering disagreements. Must watch out for your future carrier since things can get very negative.

    Product is very complex (not a problem), you will need to work lots of hours and plenty of problem domains to solve.

    No incentive for team building.

    Advice to ManagementAdvice

    Care about you employees, they are people just like you and they are the ones the build the company. Stop change CEOs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Great people for the most part and great product!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PatientKeeper

    Pros

    Great people and benefits! Nice to make a difference with a great product!

    Cons

    Management rewards political people
    and not good work. Dev director there is mean and not helpful AT ALL but his people produce and he plays politics sucking up so he gets rewarded, it is sad and QA despises him. Lot of churn and not Agile

    Advice to ManagementAdvice

    Reward and raise up the individual contributors and not those who take credit (managers) for all their hard work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Nice place to work and has a very good enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Software Engineer in Waltham, MA
    Current Intern - Software Engineer in Waltham, MA

    I have been working at PatientKeeper as an intern (less than a year)

    Pros

    Culture, work ethics and compensation is reasonable.

    Cons

    If you line in Boston the travel may be a con.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Had a very good experience, the team was very cool, was involved in building great future products for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Software Engineer in Waltham, MA
    Current Intern - Software Engineer in Waltham, MA

    I have been working at PatientKeeper as an intern (less than a year)

    Pros

    Awesome Place to work, One of the best company in its field.

    Cons

    Location is far from the city hence if you don't own a car travelling is an issue.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good people, nice work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Waltham, MA
    Former Employee - Software Engineer in Waltham, MA

    I worked at PatientKeeper full-time (more than a year)

    Pros

    They are pretty flexible in terms of work hours, everyone is friendly and helpful

    Cons

    Growth rate is low, there were no new exciting projects to work on.

    Advice to ManagementAdvice

    Try to look into and resolve the personal issues among different upper level managers.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Engineering department in constant state of flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at PatientKeeper full-time (more than a year)

    Pros

    Government incentives make the business model extremely relevant. Modern, spacious facility in Waltham Woods, featuring amenities such as on-site cafeteria and gymnasium.

    Cons

    See title: constant turnover in the engineering organization, from top to bottom. I worked there for 2 years under 3 different VPs. CEO is currently the acting VP.

    Advice to ManagementAdvice

    Trust your lieutenants. The revolving door at VP makes everyone uncomfortable. Lieutenants, listen to your constituents; higher-ups, listen to your lieutenants.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    It's an exciting time at PatientKeeper! 19 CPOE Go-Lives in less than one month - amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PatientKeeper full-time (more than 3 years)

    Pros

    Developing software that will make a difference on how healthcare is administered.
    Positive environment; everyone wants to succeed.
    People are smart and really nice to work with.

    Cons

    So much going on with 13 different product offerings. I guess that's really a pro and not a con though! :)

    Advice to ManagementAdvice

    You have a good team in place. Continue to acknowledge hard work and dedication.

    Recommends
    Positive Outlook
    Approves of CEO

PatientKeeper Photos

PatientKeeper employees donated and delivered all the furniture for a previously homeless family’s new two-bedroom apartment, set it up, and cleaned and decorated the apartment one day last fall.

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