Patterson Dental

www.pattersondental.com
Employer Engaged

Patterson Dental Reviews

Updated March 2, 2015
Updated March 2, 2015
48 Reviews
2.6
48 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Patterson Dental President, Patterson Dental Paul A. Guggenheim
Paul A. Guggenheim
5 Ratings

Employee Reviews

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  1. Featured Review

    1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Representative
    Former Employee - Territory Sales Representative

    I worked at Patterson Dental full-time (more than 5 years)

    Pros

    flexible Hours, great employees to work with, benefits were great with lots of options and easy to renew online your benefits each year along with free company stock and great training.

    Cons

    Company is one of the higher priced margins and product pricing is higher then competitors with no room to come down as it's company philosophy to sell at highest margins possible and justify that by providing better service

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Patterson Dental full-time

    Pros

    It's rare you can work for a sales organization whose primary goal is to take care of their customers at the highest level.

    Cons

    It's a performance culture. If you can't perform, you will have a difficult time.

    Advice to ManagementAdvice

    Keep coming with great programs that help our customers and our salesforce.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Patterson Dental is a GREAT company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Patterson Dental

    Pros

    Industry leader. Strong corporate culture. Solid career growth opportunities.

    Cons

    If you're not on the Sales side, compensation can be modest compared to industry competitors.

    Advice to ManagementAdvice

    Quarterly bonuses for "support" teams

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    TST/Service Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician
    Current Employee - Field Service Technician

    I have been working at Patterson Dental full-time (more than 3 years)

    Pros

    Company vehicle although it will cost you 70 bucks a month.
    Freedom
    A bonus that management will give away to gain a sundries order or two.

    Cons

    Management is awful. Can't believe who they hire to run operations, no clue.
    Doctors are very needy individuals, hard to make happy.
    No chance for growth
    Low pay

    Advice to ManagementAdvice

    Pay Attention to the advice of the people that are actually doing the work. 4 hour lunches and golfing don't count. Realize that things can always be better, but they won't if you can't see it. Hire people that aren't used car salesman.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in San Jose, CA
    Current Employee - Specialist in San Jose, CA

    I have been working at Patterson Dental full-time (more than 5 years)

    Pros

    You have a lot of freedom to run your territory and are mainly accountable only to yourself.

    Cons

    Salary and benefits are not in alignment with the industry and workload.

    Advice to ManagementAdvice

    Change your pay plans.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Company unfair unless you are a salesman, does not care about you, salesman are protected by company and local managemen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Patterson Dental

    Pros

    All the service techs are good, hardworking smart

    Cons

    Company unfair unless you are a salesman, does not care about you, salesman are protected by company and local managemen

    Advice to ManagementAdvice

    Stop protecting sales & equipment reps, put into practice what you like to preach that it is a big happy family & that everyone is treated equal, this is a lie.

    Doesn't Recommend
    Negative Outlook
  8.  

    Not What they Promised

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Territory Representative in Pittsburgh, PA
    Former Employee - Territory Representative in Pittsburgh, PA

    I worked at Patterson Dental

    Pros

    Flexibility is great for working moms

    Cons

    Management does not pay attention to what is going on in the field

    Advice to ManagementAdvice

    Pay attention to what your reps are telling you and stop focusing only on the "Cadillac" accounts and focus on the smaller accounts and what you can do to help them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Good company but not the opportunity they want you to think it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Patterson Dental full-time (more than a year)

    Pros

    Typical outside sales position with a lot of independence. You have the (slim) chance of building your own book of business. A lot of freedom to do what you want and how you want - so long as you produce. Good health benefits and retirement benefits. Car allowance but you will need to get a different car every 3-4 years.

    Cons

    Many cons. First, most of the good dental offices are taken. So if you are starting new with a scratch territory, it will take several years to really make a good living. The best dental practices are taken by the veteran sales reps who have been doing it for as much as 20 years. You aren't going to get those accounts and these few veteran reps are the ones truly living the dream.

    They have a decentralized management model which gives full power to the branch manager. If your branch manager is a good person you will be OK. But if your branch manager is a real SOB, then you're screwed. Unfortunately, they branch manager in my city couldn't be worse. He will not hesitate in firing you with no good cause. There are many unkind things I wish I could say but this website won't allow it. I'm sure you can figure it out.

    Competition is incredibly fierce with little that distinguishes Patterson from their business peers. Most dentists are cheap and will nickle and dime you to death. I spent time calling on dentists who would spend maybe $2500/year on supplies - generating very little commission for me. I was expected to call on offices like this every month. A colossal waste of time!!!!

    Advice to ManagementAdvice

    You have to measure your branch managers by more than just quantifiable metrics. The bottom dollar counts but there are other performance indicators to consider. The manager in my city is awful. He's not just a bad manager but he's just an all around bad person. I feel sorry for anyone who has to come in contact with him and working with him is unbearable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Worked there 7 years was a great company to work for but the micro managing finally took its toll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Patterson Dental

    Pros

    good pay and benefits are pretty good

    Cons

    MANAGEMENT NO ONE IN MANAGEMENT IS HELD ACCOUNTABLE.

    Advice to ManagementAdvice

    Replace current management and replace with those that KNOW THEIR JOB.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    temporary graphic designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Graphic Designer in Saint Paul, MN
    Former Contractor - Graphic Designer in Saint Paul, MN

    I worked at Patterson Dental as a contractor (less than a year)

    Pros

    everybody i met liked their job, each department worked toward a common goal, understanding and easy to work with about time off

    Cons

    i honestly enjoyed every aspect of working here

    Advice to ManagementAdvice

    keep up your desire to value your employees

    Recommends
    Positive Outlook
    No opinion of CEO

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