Pay-O-Matic Corp

  www.payomatic.com
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1.5 4 reviews

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4 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Preparation for the real world.

    Teller (Former Employee) New York, NY

    ProsI learned how to provide customer service with patience and decorum.

    ConsDistrict Managers use offensive speech when conversing with employees. I couldn't derive

    constructive criticism to make my performance better because it was so negative.

    Customers were unreasonable. They didn't understand that they needed to pay a fee for the

    check cashing and wire transfer services we provided for them.

    The supplies needed to do the job didn't work properly, if at all. When you brought this to

    the suppliers attention they responded poorly.

    A prepaid debit card that they pressured employees to sell wouldn't work properly. Customers

    would always have complaints or issues with this item that we couldn't always fix.

    The scheduling was so rigid an employee was perceived as irrational if they needed a

    specific day off.

    Advice to Senior ManagementMy advice to management would be that the prepaid debit card should

    always work for the customer and if it doesn't , they should be able to contact someone

    who can fix the problem.District Managers and managers should make more of an

    effort to give constructive criticism to employees. It is easier to correct behavior if they are

    told specifically what they are doing wrong, and ways to make it better.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Teller in New York City - Payomatic Corp

    Teller (Current Employee) New York, NY

    Pros- With the experience you gain it helps you get into the banking industry.
    - You learn a lot about checks, money orders, US currency and different forms of ID.
    - You learn to identify legit and fraudulent checks, money orders, US currency and IDs.
    - Above minimum wage pay for State of New York: Part-time - $10, full-time - $11.
    - They provide medical (co-payment) benefits, 401k, sick days, vacations, etc.

    Cons- Terrible management at least in the store I work.
    - Terrible co-workers. They call out or come in late with no punishment from management.
    - Pay is very low, and raises are determined on merit (which is entirely dependent on management).
    - Poor working hours, you can be placed in a 24-hour store and work more than 8 hours a day.
    - Poor commission, $5 for debit card registrations, $10 for SSI direct deposits (which are ending soon).
    - Lot of the stores are 24-hours and are located in dangerous neighborhoods such as Harlem. Risk of store theft or even personal theft. Unruly customers and use of very colorful language.
    - Low growth opportunities.

    Advice to Senior ManagementFix the cons.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    It is an eye opener.

    An Abused Teller (Current Employee) Bronx, NY

    ProsInteracting with many different personalities.

    Conslack of professional communication
    no respect from upper management

    Advice to Senior ManagementManagement need to go to school for ethical classes.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    overnight teller

    Overnight Teller (Current Employee)

    Prosi dont know really any good ones i have good coworkers and a good dm rumors is the other dms are worst

    Consyou really cant see no growth here

    Advice to Senior Managementhow are you guys suppose to know who are the good workers when you too busy putting pressure on everyone an staying all day in the office

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