PayPal Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 204 ratings Employees say it's "OK" |
CEO Rating
Based on 6 ratings
Interim CEO |
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Pros
Pay relative to others, benefits, clean work environment.
Cons
The policies that employees were supposed to convey to customers were ridiculous and unrealistic. For example, caps on the amount of your own money you can withdraw in a certain amount of time. How can an employee be expected to support something like that and then defend it to the clients.
Pros
Excellent infrastructure and facilities
Latest technologies to work on
Air-conditioned and wi-fi buses
Work from home facility
Cons
Politics - is the serious thing that makes the whole environment a hell. Everyone above managers have attitude problems
Salary, promotions and awards are only for people who managers like and not based on the individual's performance.
All decisions are very biased towards developers and if you are a tester @ Paypal, then its time to look out for some good organization where testers are respected.
Biased decisions in making permanent positions.
Organization spends a lot towards extra-curricular activities but less on individual's growth.
No Career counselling.
No transparency in important decisions.
0% help from HRs - HR's over here are just come for timepass, dance and to participate in special events. They really dont care about employee's problems.
Contracters are ill-treated by both the management and by their own HRs
Advice to Senior Management
My serious advice to the Paypal management is not to recruit Managers and above just based on their experience but also based on their attitude. Recruit fresh managers who are not biased on their decisions.
Pros
Salary is very competitive.
Outstanding benefits.
Good working environment.
Nice people here.
Cons
Extreme fast pace and overloaded works bring bad W/L balance.
Working process is a nightmare.
Politics always change.
Less chance for growing up.
Advice to Senior Management
Think more about our users, not only business.
Pros
High pay, flexible hours, you can working from home and work short hours. Nice gym, nice facilities, overall nice working environment.
Cons
A lot of politics, promotion is extremely hard because my manager had been working at his position for 9 years without a promotion.
Advice to Senior Management
More transparency is needed and more motivation needed for employees. Should provide more full time opportunities for contractors and part time employees.
Pros
Internal environment is transparent and good for Freshers..
Cons
Some team have very heavy work load
Pros
The only thing that was good was the pay. The salaries are higher than what most companies dole out.
Cons
Work life balance goes for a toss. Timings are between 2 pm and 11 pm ( often extends well beyond 1am) , no employee development, most of the analytics work is data mining and creating reports ( for which they need not recruit from the best b schools) , the US analytics office treats Indian employees as if they have no brains and send all repetitive, data mining work to India. Analytics is more or less data mining . Don't be fooled by the puzzles and highly intellectual questions posed in the interviews or the number of rounds of interviews.
Advice to Senior Management
The outsourcing policy needs to be looked at. It is not possible to hire the best people and send the crappiest work from the US.
Pros
* Flexibility
* Opportunities to work in different areas
* Experience of a big company without working for a big company
Cons
* Even for the small size, the politics sometimes feels overwhelming
* It is appalling to see people pushing their own agenda rather than what is best for the company. But I guess we will find people like this everywhere.
Advice to Senior Management
The process of making bets on big initiatives can be improved.
Pros
- good pay and benefits
- nice desks (ergonomic) and office space
Cons
- politics, politics, politics
- Even when you get hired as an internal candidate for a job at a higher grade level, you don't get moved up. It's always a lateral transfer unless you're one of the "favorites" who actually gets a shot at the very, very few promotion spots that open up annually.
- They prefer to hire from the outside, so get the title you want coming in because getting it through promotion is unlikely despite your performance.
- I thought that being part of a fast-growing company would mean opportunities for advancement. How wrong I was!! It's the opposite of most places I've worked where advancement was much easier.
Advice to Senior Management
Start valuing the people you have internally who actually know the company and how to navigate it successfully.
Pros
marquee name to have on a résumé
good telecommute policy (2x/week)
good pay for UI designers and UI writers
lots of standards in place
get exposure to Agile project methodology
Cons
poor pay for visual designers
too many cooks in the soup
lots of late-night calls with Indian developers
emphasis on saving face, unless you're a superstar
new sr. design management is a complete mismatch with PP culture
whisper campaigns can get you fired
professional stagnation after 2-3 yrs.
Advice to Senior Management
Fire VP of design and her evil henchman.
Raise pay of visual designers.
Insist that people directly work out problems with each other instead of escalating behind someone's back.
Have more classes to help Americans and Indians work with each others' cultures.
Have Chennai staff work on accent reduction, and get a new conference call system.
Pros
Domain knowledge on finance, updating to new technologies
Cons
Not much career growth, no challenging tasks


