PayPal Reviews

Updated July 6, 2015
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3.5
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PayPal President and CEO Designee Dan Schulman
Dan Schulman
119 Ratings

Pros
  • Company tries to maintain a good work life balance for employees (in 104 reviews)

  • All in all a very good work environment (in 39 reviews)

Cons
  • Work-life balance can be ruined at times (in 44 reviews)

  • Re-orgs every 6-9 months create a lot of churn (in 32 reviews)

More Pros and Cons

1,027 Employee Reviews

Sort: Popular Rating Date
  1. Could be so much better!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Jose, CA
    Current Employee - Senior Manager in San Jose, CA

    I have been working at PayPal full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    * Lively culture
    * Growing Company

    Cons

    * Growth potential could be better
    * Politics and culture of engineering not as strong

    Advice to Management

    * Don't become a big company


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at PayPal (More than a year)

    Pros

    Good work life balance. Good compensation.

    Cons

    Too many changes in strategy.


  3. PayPal Austin TX

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff I Software Engineer in Austin, TX
    Current Employee - Member of Technical Staff I Software Engineer in Austin, TX

    I have been working at PayPal full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Diversity is great and as the payments landscape is evolving very fast a lot of opportunities are available. As an engineer you can drive change that will take the company to next ride ; management is pretty open to hear about that and fund it.

    Cons

    As of today, if you expect leadership to drive changes, then this might not be the place for you. As company had and is going through many core team changes and focuses. i feel its loosing focus on next action plan or idea of change on payments landscape now. Things might change when it becomes a full time payments company.

    Advice to Management

    Focus on marketing the capabilities we have in a nice package and at a good price-point. PayPal is powerful and has lot of capabilities which are undersold ; if sold to the right community for the right use cases it has a potential to penetrate much more than today. Also see what we can do for the bad customer experience it had bought due to fighting fraud for eBay sales, as that would be a resistance point to the existing customers. Let them know what we changed in those areas.


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  5. Paypal is a nice company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer III in Timonium, MD
    Current Employee - Software Engineer III in Timonium, MD

    I have been working at PayPal full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They generally allow for flexible work hours. They have good benefits include health insurance. For software engineers they provide free lunch.

    Cons

    The new building that they have some of their employees working in is far from ideal, but they have announced plans to move to a better facility.

    Advice to Management

    Work on getting a better facility. When hiring contractors look to get better ones. I do not think the strategy will hiring relatively cheap contractors has paid off.


  6. Merchant Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Lavista, NE
    Former Employee - Account Manager in Lavista, NE

    I worked at PayPal (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Outstanding products and services- more than you realize! Amazing diversity and culture, lots of advancement opportunities, training, and opportunities for growth, if you want that.

    Cons

    There are so many products and services that the information can be overwhelming and it is hard to know if you have the right information if you don't know how to find it or the correct person to ask.

    Advice to Management

    Continue offering opportunities and mentoring to employees who want to advance. Although I was not laid off, rather than mass layoffs, try to find positions within the company.


  7. Senior Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Jose, CA
    Current Employee - Senior Manager in San Jose, CA

    I have been working at PayPal full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people. Smart. Ambitious.

    Cons

    Politics. Hard to move up (can't apply for roles higher than current role). So, people leave to move "up".


  8. Helpful (1)

    Omaha CS Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CS Agent in Omaha, NE
    Current Employee - CS Agent in Omaha, NE

    I have been working at PayPal full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Too many to list accurately. Aside from the compensation benefits and all the freebees the biggest pro I can think of is that people I work with are actually happy to go into work.

    Cons

    Haven't found any and am not trying hard to loo

    Advice to Management

    The "PayPal 20" is a real threat and there may be some other non fattening way to show appreciation for your employees


  9. Paypal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA

    I have been working at PayPal full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Market leader, cutting edge technology in payments. Smart people. Good growth opportunities.

    Cons

    Lots of frequent changes in strategies.


  10. Great place!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Jose, CA
    Former Employee - Senior Manager in San Jose, CA

    I worked at PayPal (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. fast paced
    2. Innovation is encouraged
    3. Market leader

    Cons

    1. Not a all analytics teams are good


  11. PayPal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great culture, room to grow and move around

    Cons

    Frequent change in top management



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