PayPal Reviews

Updated August 31, 2015
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3.5
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Approve of CEO
PayPal President and CEO Dan Schulman
Dan Schulman
161 Ratings

Pros
  • Company tries to maintain a good work life balance for employees (in 104 reviews)

  • All in all a very good work environment (in 39 reviews)

Cons
  • Work-life balance can be ruined at times (in 44 reviews)

  • Re-orgs every 6-9 months create a lot of churn (in 32 reviews)

More Pros and Cons

1,134 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    working as a qa and dev engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Quality Engineer in San Jose, CA
    Current Employee - Senior Software Quality Engineer in San Jose, CA
    Recommends
    Neutral Outlook

    I have been working at PayPal full-time (More than 3 years)

    Pros

    Quality engineers afforded opportunity to do development work. Some teams have plenty of learning opportunities

    Cons

    alot of older folks who has dated working models or even not up to date in technologies. some engineers plays politics more than doing actual work.


  2. Solid company, exciting times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Launch Manager in San Jose, CA
    Current Employee - Senior Product Launch Manager in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at PayPal full-time (More than a year)

    Pros

    Product organization has supportive culture

    Cons

    If you can't handle change, don't come here.

    Advice to Management

    Keep up the increased focus, and enhanced accountability


  3. Analytics Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Jose, CA
    Current Employee - Manager in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PayPal (Less than a year)

    Pros

    - Intelligent People, who work dynamically - Good Incentives for the employees - Nice perks, pay scale is good. - Fun to work, offsites, team outings

    Cons

    The leader ship team and executive team have direction. What is needed is betterr execution strategy. PayPal can go places

    Advice to Management

    The goals across different departments are different. The vision also keeps changing . More stability would do well for the company as a whole.


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  5. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager, IT in San Jose, CA
    Current Employee - Program Manager, IT in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal (More than 3 years)

    Pros

    Good Base Pay, Great Benefits, Challenging Projects

    Cons

    Not many I can think of

    Advice to Management

    TBD


  6. Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company to work for.

    Cons

    Drama with the eBay split.


  7. company

    Current Employee - MTS1 Software Engineer in San Jose, CA
    Current Employee - MTS1 Software Engineer in San Jose, CA

    I have been working at PayPal full-time (More than 3 years)

    Pros

    Big and stable company with lot of upside

    Cons

    Need to understand lot about the domain


  8. A great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Solutions Agent
    Former Employee - Customer Solutions Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time (More than a year)

    Pros

    The company works very hard to take good care of employees. Benefits are really good and starting pay has been increasing as of recently. Occasional time of phones for development activities. Good job security in the contact center part of the company. A great place to start a career for some people. Quarterly bonuses with potential to earn up to 12% of quarterly pay. Typically a good amount of offered voluntary overtime to those that want it.

    Cons

    At times customers can be very difficult to work with. Due to the nature of the business, having flexibility around your schedule can be limited. While the company is experiencing rapid growth and encourages development, there is not the same growth of new positions. Therefor advancement can take years, even for the most productive employees. It's not for everyone. I've worked with some agents that absolutely love the job and others that hate it, just depends on your personality.

    Advice to Management

    Keep doing what you're doing to lead the way in digital payment processing.


  9. Helpful (1)

    Fine place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Some interesting technologies to work on. My managers are competent and kind. The compensation is nice.

    Cons

    The technology stack is outdated and unpleasant to work with. These is quite a bit of time wasted dealing with corporate concerns.

    Advice to Management

    Spend more on replacing old and bad internal infrastructure, and use less outdated technologies throughout the stack. PayPal is working on this a bit but isn't quite there yet.


  10. Awesome company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MTS1 Software Engineer in Austin, TX
    Current Employee - MTS1 Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal (More than 5 years)

    Pros

    Great company, great talent, nice colleagues. Everyone from top to bottom thrives for excellence. All the strategic decisions made at the top level are constantly informed to all rungs of employees. Executive Staff and Senior Staff are very receptive. In one word, great company to work for

    Cons

    I don't see any downside in this copany

    Advice to Management

    Great people, talented CEO, great Executives and Staff. Keep the momentum going.


  11. Business Support Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Support Supervisor in Chandler, AZ
    Former Employee - Business Support Supervisor in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    Treat employees well, bonus for high performance, company values and ethics are strong. I would recommend working at PayPal if looking for a short term (2-3 years) position.

    Cons

    Some departments do not uphold values. Not much room for growth. The company values are not enforced across all departments and as such you may end up in a place where you'll be unhappy.

    Advice to Management

    Push even harder to treat employees well and empower them to help the customers. All of the changes that David Marcus pushed for in Customer Service really helped the longevity of the company in so many ways.



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