PayPal Reviews

Updated September 16, 2014
Updated September 16, 2014
744 Reviews
3.4
744 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Donahoe
44 Ratings

Review Highlights

Pros
  • PayPal gives you enough flexibility to ensure a happy work-life balance (in 87 reviews)

  • Interesting technical challenges and engaging work environment (in 36 reviews)


Cons
  • Too slow to go to market; poor work life balance (in 34 reviews)

  • Lots of re-orgs, so never really sure who is responsible for what over the long term (in 30 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun, open, friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  San Jose, CA
    Former Employee - Intern in San Jose, CA

    I worked at PayPal as an intern for less than a year

    Pros

    The campus is gorgeous. Everyone's so friendly, and they have a built-in gym and an Apple vending machine! They are also very lenient with days off. Not only that, but they work to make sure that as an employee you have all of the technology you need in order to do your job.

    Cons

    It can get a bit monotonous, but then again, that depends on your job within PayPal.

    Advice to ManagementAdvice

    Have more team building sessions in July so interns can take part too!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Smart people and great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Santa Clara, CA
    Current Employee - Senior Manager in Santa Clara, CA

    I have been working at PayPal full-time for more than 3 years

    Pros

    I had a great experience working for this company. I was given truing and opportunities and was allowed to move around to gain experience with different teams. Salary and benefits were very competitive.

    Cons

    Long hours and once you reach a certain level it is hard to get the opportunity to move to Director roles or beyond.

    Advice to ManagementAdvice

    Cut down ton the re-org churn every 6-9 months.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Santa Clara, CA
    Former Employee - Senior Manager in Santa Clara, CA

    I worked at PayPal full-time for more than 3 years

    Pros

    Smart People. Great culture and can-do attitude. Plenty of opportunity. I came in as an individual contributor and became a senior manager. I was given great leadership training as well as exec support

    Cons

    Re-orgs every 6-9 months create a lot of churn. Work life balance can be difficult at time.

    Advice to ManagementAdvice

    Minimize company re-orgs

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Great company... Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  San Jose, CA
    Current Employee - Director in San Jose, CA

    I have been working at PayPal full-time for more than 8 years

    Pros

    Enjoying market lead position, good people and value, flexible hours, good lateral growth opportunities

    Cons

    Difficult to get things done... No new disruptive ideas... Difficult to get promoted... Company is getting in to large corporate mentality... Too many people

    Advice to ManagementAdvice

    Trim down the fat...Focus on execution and reward people who do the work not the one who report the work

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Innovative payments company

    Current Employee - Project Manager  in  Austin, TX
    Current Employee - Project Manager in Austin, TX

    I have been working at PayPal full-time for more than a year

    Pros

    Fast paced, growing, high performing

    Cons

    Management is very unstructured and difficult to communicate with.

    Advice to ManagementAdvice

    Freshness

    Recommends
    Approves of CEO
  7.  

    Good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member of Technical Staff I  in  Austin, TX
    Current Employee - Member of Technical Staff I in Austin, TX

    I have been working at PayPal full-time for more than 3 years

    Pros

    Work life balance is good.
    Culture is very informal.

    Cons

    There is some level of bureaucracy as with any big company.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great place to work and innovate!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  San Jose, CA
    Current Employee - Product Manager in San Jose, CA

    I have been working at PayPal full-time for more than a year

    Pros

    Mobile first! if you are looking for focusing your career in Mobile Payments. This is the place to be.

    Cons

    Not agile, very slow to make things happen. Needs a start-up dose to move fast.

    Advice to ManagementAdvice

    Need the company to make fast decisions.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    One of the best companies I've worked for so far...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Agent  in  Hunt Valley, MD
    Current Employee - Customer Solutions Agent in Hunt Valley, MD

    I have been working at PayPal full-time for more than a year

    Pros

    The company is always growing, so there will always be job security. There are multiple opportunities for growth and career advancement.

    Cons

    Sometimes it is difficult to balance your work life and personal life with the way the scheduling/shifts can be.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Love it or hate it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSP  in  Chandler, AZ
    Former Employee - SSP in Chandler, AZ

    I worked at PayPal full-time for more than a year

    Pros

    Decent pay and benefits with small perks/bonuses for excellent work

    Cons

    Not easy to advance your career from within the company

    Advice to ManagementAdvice

    Recognize those that go above and beyond and reward them accordingly

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Fast maturing company with cohesive leadership (even while new president is being recruited) and excited rank and file

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at PayPal full-time for more than 3 years

    Pros

    Great people oriented corporate culture across eBay...top management at eBay really cares about career development, diversity, open and honest culture
    Work life balance generally good, with flexible work from home culture (ok to phone in especially given the sprawling global employes presence across most teams...though that means APAC and EMEA hours in the workday)
    Investors see paypal as a "hot" company with a lot of runway potential ahead, albeit in a highly competitive field

    Cons

    Still building processes of a smoothly oiled mature company, though has been an incredibly fast learning org over the past few years
    Performance assessment process has gotten broadly mixed reviews, so is being revamped

    Advice to ManagementAdvice

    Not sure we have nailed exactly how our core product is value add to consumers who face the choice of swiping cards at point of sale...should really move forward now with creating a loyalty program to even the playing field with credit cards.
    Spend more time training employees in execution skills, not just asking them to execute better

    Recommends
    Neutral Outlook
    Approves of CEO

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