PayPal

www.paypal.com
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PayPal Reviews

Updated March 1, 2015
Updated March 1, 2015
913 Reviews
3.4
913 Reviews
Rating Trends

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PayPal President and CEO Designee Dan Schulman
Dan Schulman
61 Ratings

Review Highlights

Pros
  • PayPal gives you enough flexibility to ensure a happy work-life balance (in 104 reviews)

  • Interesting technical challenges and engaging work environment (in 39 reviews)


Cons
  • Culture to push yourself may lend itself to working longer hours and less work-life balance (in 44 reviews)

  • Lots of re-orgs, so never really sure who is responsible for what over the long term (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I worked at PayPal for just over a year and was promoted during the time I was there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debit Card Agent in Chandler, AZ
    Current Employee - Debit Card Agent in Chandler, AZ

    I have been working at PayPal

    Pros

    Great training, facilities are amazing, good benefits, they paid well

    Cons

    It can be difficult to get a shift that you really want. Some of their customers were insanely difficult to handle

    Advice to ManagementAdvice

    Most management were really great. Only had one manager that had unrealistic expectations.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Paypal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Workforce Manager in Omaha, NE
    Former Employee - Workforce Manager in Omaha, NE

    I worked at PayPal full-time (more than 5 years)

    Pros

    Sabbatical is amazing, you can't beat it, every 5 years. Great benefits. It is very west coast type environment.

    Cons

    Large company and the politics that go with that. They need more balance in women in leadership roles.

    Advice to ManagementAdvice

    Sometimes the people aspect should be more thoughtful in decision making when making layoffs. Especially when people's livelihood is at stake and its top performers in the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best job I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal

    Pros

    Excellent team-mates, very intelligent people with great work ethics. The benefits are good and the work atmosphere was wonderful.

    Cons

    Too many "chef's in the kitchen." Decisions made on-high aren't sufficiently filtered down, current lay offs and not a lot of room for growth.

    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good compensation...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Boston, MA
    Former Employee - Program Manager in Boston, MA

    I worked at PayPal

    Pros

    Compensation is good, payments space is interesting.

    Cons

    Senior management says the right things but middle management doesn't act accordingly. Company culture is tail-chasing.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal

    Pros

    nice working environment

    great insurance for my family

    Cons

    too few ppl

    less chance to visit HQ

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Former risk employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at PayPal

    Pros

    Very smart people, great benefits, flexible managers

    Cons

    Too many opinions trying to go towards consensus delays decision-making. Much better these days with recent re-orgs. Too many meetings bringing down productivity. Not all decisions merit-based, especially recent layoffs were definitely not based on merit.

    Advice to ManagementAdvice

    Stick to the plan and execute, instead of constant chopping and changing. Great potential but lack vision and execution discipline.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal full-time (more than 5 years)

    Pros

    The org I worked in was awesome to be a part of. The building was a great environment and I really enjoyed the work I did.

    Cons

    Can be very difficult to get changes through. So many stakeholders (or people who think they are) get involved in every action you try to take.

    Advice to ManagementAdvice

    Streamline the decision making process.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    So much potential, but leadership needs to make the tough decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal

    Pros

    A large and growing user base, lots of revenue, employees who are subject matter experts in payments, e-commerce, and risk.

    Cons

    Classic large company issues. Leadership needs to make the tough decisions and streamline the business. Too many employees = fiefdoms and confusion over who owns what. Slow decision-making allows nimble start ups to get first to market.

    Advice to ManagementAdvice

    Think and act like a start up.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    marketing manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Lutherville Timonium, MD
    Current Employee - Marketing Manager in Lutherville Timonium, MD

    I have been working at PayPal full-time (more than 5 years)

    Pros

    good culture, friendly, especially in maryland location

    Cons

    hard to get things done, lots of change in sr management/reorgs, no clear priorities

    Advice to ManagementAdvice

    pick a direction and stick with it (at least for a little)

    Recommends
    Neutral Outlook
  11.  

    Great Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal full-time (more than 3 years)

    Pros

    great pay, great product, great location good environment

    Cons

    within the sales team, leaders at the top are oblivious to how business us run and make decisions detrimental to the business from time to time.

    Advice to ManagementAdvice

    get feedback from the sales floor regarding who and what is important and why instead of soliciting feedback from your direct reports

    Recommends
    Positive Outlook

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