PayPal Reviews

Updated October 19, 2014
Updated October 19, 2014
775 Reviews
3.4
775 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dan Schulman
3 Ratings

Review Highlights

Pros
  • PayPal gives you enough flexibility to ensure a happy work-life balance (in 101 reviews)

  • Interesting technical challenges and engaging work environment (in 37 reviews)


Cons
  • Terrible work-life balance unless your a favourite (in 40 reviews)

  • Lots of re-orgs, so never really sure who is responsible for what over the long term (in 32 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Challenging, Face paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in San Jose, CA
    Former Employee - Senior Marketing Manager in San Jose, CA

    I worked at PayPal full-time (more than 3 years)

    Pros

    There's a lot of opportunity to branch out and learn. It's a 'never-get-bored" environment where there's always something to get involved in -- even it it's outside your job scope. If you decide to explore other careers, there are options to do so.

    Cons

    Life work balance isn't that easy.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Baltimore, MD
    Current Employee - Business Analyst in Baltimore, MD

    I have been working at PayPal as a contractor (less than an year)

    Pros

    good environment ,people are highly skilled and work well in groups

    Cons

    too much work, and not enough time to complete the requirements

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    PayPal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Account Specialist in Chandler, AZ
    Current Employee - Collections Account Specialist in Chandler, AZ

    I have been working at PayPal part-time (more than an year)

    Pros

    Great management who really want to take care of their employees.

    Cons

    I was collection agent for Paypal, which was a very crappy job.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal

    Pros

    There are a lot of opportunities to learn a lot because there is not a whole lot that is documented very well

    Cons

    despite the learning opportunities the career path is not very clear

  6.  

    Relaxed working environment (internship).

    Former Employee - Software Engineer Intern in San Jose, CA
    Former Employee - Software Engineer Intern in San Jose, CA

    I worked at PayPal as an intern (less than an year)

    Pros

    The working culture and environment is pretty relaxed and had a decent amount of intern activities to participate in. Everyone was very friendly and will help you out if you need it.

    Cons

    Worked in a newly formed team, so we did not have too much organization and structure.

  7. 1 person found this helpful  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor Fraud in Chandler, AZ
    Current Employee - Supervisor Fraud in Chandler, AZ

    I have been working at PayPal full-time (more than 5 years)

    Pros

    Good people and culture depending on what department you end up in. Wonderful benefits. Overall I recommend the company but just be careful a lot of cliques in management. Sabbaticals.

    Cons

    Communication between upper management and below is an issue. More about who you know to get promoted. They should pay more as tenure means nothing here, which is not how it used to be.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Toxic and very political work environment. It is about who you know, not what you know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal full-time (more than 10 years)

    Pros

    Benefits, benefits, benefits, benefits, benefits.

    Cons

    It's very unfortunate that good people are not given opportunities and that seniority means absolutley nothing. It is also unfortunate that we are not allowed to voice our opinions truly without repercussion. Management says they have an open door policy and that they want to hear what we have to say but as soon as you disagree, you are targeted as a negative person and then things get...uncomfortable.

    Advice to ManagementAdvice

    Stop treating employees as robots. Please LISTEN to your employees. Pulse survey's mean nothing if you do not actively listen and make appropriate changes. The overall feeling is that you do not care about your employees rather, you care about the numbers. Well, as management always says--"there has to be a balance." PLEASE FIND IT! YOU have lost what a truly fun and inspiring work environment is all about---you can have all the "fun" events in the world but if you do not treat your employees with respect, it means nothing. The environment created is cut throat--no one really seems to care about the other. There is no helping other's to succeed---you do what you have to do and that's it. This is so unfortunate. It didn't used to be this way and it make me sad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Interview Process/Recruiting

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal

    Pros

    Pay isn't all that bad.

    Cons

    Once you sign on with Paypal there is no work/life balance. Odd hours and schedules that are basically for nomads.

    Advice to ManagementAdvice

    Paypal thinks it is their business to ask questions as to what companies you have applied to.
    Seems that is not information they should be asking and should not be part of any ihterview process. Also where is it that they should know all email addresses personel and business. Seems that if you want to make your employee or prospective employee important, not all information is open for you to have knowledge of.

  10. 1 person found this helpful  

    It's been a roller coaster of a ride!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Analyst in Chandler, AZ
    Current Employee - Risk Analyst in Chandler, AZ

    I have been working at PayPal full-time

    Pros

    The benefits are pretty awesome!

    Cons

    In mature people and bosses. If you get the right boss and manager it pretty ok.

    Advice to ManagementAdvice

    People can't lead something they know nothing about. You do need product knowledge leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    The management is missing the big picture here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Chandler, AZ
    Current Employee - Team Leader in Chandler, AZ

    I have been working at PayPal full-time (more than 3 years)

    Pros

    The facility and location are nice. If you work hard and market yourself well there are opportunities for development and growth in the company.

    Cons

    If you have any opinion other then what your leader or leadership has you are ignored and avoided. Once you have established yourself and earned a promotion to supervisor or team leader you are expected to put in 50-60 hours a week, working from home when not in the office offering little to no work-life balance. When you are promoted they give you as little as raise as possible and their rating system is designed to stack rank you against people of different job functions making sure that the majority of their employees receive little to no raise annually but are give acceptable marks.

    Advice to ManagementAdvice

    You are missing the mark in your Chandler location. You have the wrong people in upper-management here. You have bosses in place not leaders, the current upper-management is out of touch with the people and processes on the floor. Your attrition rates and employee engagement reflect this and these facts are going unnoticed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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