PayPal Reviews

Updated April 17, 2015
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3.4
983 Reviews
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PayPal President and CEO Designee Dan Schulman
Dan Schulman
86 Ratings

Pros
  • PayPal gives you enough flexibility to ensure a happy work-life balance (in 104 reviews)

  • Interesting technical challenges and engaging work environment (in 39 reviews)

Cons
  • Culture to push yourself may lend itself to working longer hours and less work-life balance (in 44 reviews)

  • Lots of re-orgs, so never really sure who is responsible for what over the long term (in 32 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. A mixed bag, but overall positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart, committed people; family-friendly culture; good compensation; good learning and training opportunities

    Cons

    The feeling in a satellite office like Austin is that we are often on the "outside" since we are not in corporate HQ; frequent re-orgs; many legacy systems frustrating to work with

  2. Fraud and Risk Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at PayPal full-time (more than 3 years)

    Recommends
    Recommends

    Pros

    The atmosphere and work enviorment, and people were fantastic. The recent eBay and Paypal separation notwithstanding, PayPal was the best place I ever worked in 30 years. Great pay, great opportunities to learn and advance.

    Cons

    The PayPal and eBay company split. The manner in which they process severance pay.

    Advice to Management

    I loved the company. But shame on you for mailing paper checks, in this day and age of technology, for severance of all things; and no less to employees who were dedicated and hardworking and laid off only because of the PayPal and eBay separation. My check was lost in the mail, I had to chase paper and bureaucratic insanity..it took over a month to get my severance.

  3. Good people, management vision not cohesive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Software Development II in San Jose, CA
    Former Employee - Manager, Software Development II in San Jose, CA

    I worked at PayPal full-time (more than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good people to work with. Market leader, opportunity in market position

    Cons

    Not bold enough, wasted industry opportunities, political all the way down to engineering

    Advice to Management

    Cohesive vision and commitment to product ideas and execution will help

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good company, smart people

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at PayPal as an intern

    Pros

    - flexible work schedule
    - onsite cafeteria
    - interns have real projects to work on

    Cons

    - people aren't ultra passionate about the work they are doing, though they are thorough and do a good job
    - it seems like there's a precedent where projects are started and then stopped.. this is probably not good for morale and hard to prioritize!

  6. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company. Nice people. Good growth

    Cons

    It depends on which group you work. some departments are really useless.

  7. Brand Risk Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Risk Management Agent in Lavista, NE
    Current Employee - Brand Risk Management Agent in Lavista, NE

    I have been working at PayPal full-time (more than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, flex time offered, variety of schedules (some with shift differentials up to 15%), great people to work with, improved customer service over last 9 years.

    Cons

    Constant change, most without input from employees, awards are peer based instead of performance based. So, if you do not know someone kind enough to nominate you, you will not be recognized for going above and beyond.

  8. Great place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BI Developer in Omaha, NE
    Current Employee - BI Developer in Omaha, NE

    I have been working at PayPal full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good work-life balance, allow work from home

    Cons

    Low pay raises, work environment is loud

  9. Great company with a lot of opportunity for growth and development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Analyst in La Vista, NE
    Current Employee - Risk Analyst in La Vista, NE

    I have been working at PayPal full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Opportunities for advancement from entry level to management are certainly here. They support educational and personal development. There are challenging jobs and customers can be very difficult but overall the work/life balance is pretty good.

    Cons

    Stressful tasks. Multitasking constantly.

  10. Great people and challenging problems to solve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at PayPal full-time (more than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Difficult problems to solve in the offline payments space makes for a challenging and rewarding job. They have great people, benefits and pay. Great company values (through eBay) and a focus on helping people live a better life. PayPal has consistently been successful in spite of the cons listed.

    Cons

    PayPal is rife with politics and there is an organizational inability to get things done. Constant re-organizations. Wavering strategy and vision leads to an inability to focus on priorities and follow through. Unfortunately, the competition has done more to create PayPal's strategy than any internal vision of success. Internally, PayPal doesn't live and demonstrate the company values.

    Advice to Management

    Lose your egos and believe in the company's cause.

  11. Great benefits, competitive pay, professional atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regulatory Compliance in Omaha, NE
    Current Employee - Regulatory Compliance in Omaha, NE

    I have been working at PayPal full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone is respected. If you work hard, you can move up in the company. The environment is clean and professional.

    Cons

    They could work on communication.

    Advice to Management

    Communication and the availability of information regarding work procedures could use work.

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