PayPal Reviews

Updated March 25, 2015
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3.4
945 Reviews
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Approve of CEO
PayPal President and CEO Designee Dan Schulman
Dan Schulman
73 Ratings

Pros
  • PayPal gives you enough flexibility to ensure a happy work-life balance (in 104 reviews)

  • Interesting technical challenges and engaging work environment (in 39 reviews)

Cons
  • Culture to push yourself may lend itself to working longer hours and less work-life balance (in 44 reviews)

  • Lots of re-orgs, so never really sure who is responsible for what over the long term (in 32 reviews)

More Pros and Cons

Employee Reviews

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  1. Fast paced, high growth company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager - Business Analytics in San Jose, CA
    Former Employee - Senior Manager - Business Analytics in San Jose, CA

    I worked at PayPal full-time (more than 5 years)

    Pros

    Good pay, interesting work and great culture

    Cons

    Quality of senior management is not always consistent across the organisation

    Advice to ManagementAdvice

    Focus on the core business and not try too many things

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Good financial technology company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal

    Pros

    Good global brand, good engineers, decent compensation, good gym.

    Cons

    Not so competent senior leadership.

    Advice to ManagementAdvice

    Hire some good leaders.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Great Company to work. But Employee job security is not good.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal

    Pros

    Working culture, Methodologies and Technology.

    Cons

    I worked with Paypal as contractor. I have seen full-time also very tensed about their jobs though they are working more than 10 Years.
    Terminated contractors without minimum courtesy.
    Monday morning locked all access for contractors. No body knows what happened. Until one of our teammate received call from 3rd party vendor ( i.e Your contract is terminated)

    Advice to ManagementAdvice

    Let Your employees focus on work.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal

    Pros

    Talented people, fun environment and good work life balance

    Cons

    Need more clarity on direction and quick decision making.

    Advice to ManagementAdvice

    Clarity and focus on direction and enable quick decision making.

  6. 1 person found this helpful

    Good for the short term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal

    Pros

    Excellent Pay and benefits. Fun environment.

    Cons

    Lots of Hours and No Stability

    Negative Outlook
    No opinion of CEO
  7. I have been working at PayPal

    Pros

    good work life balance, flexible working hours, onsite gym, numerous training opportunities, many choice of food at onsite cafe(Asian food as well) , shuttle service

    Cons

    benefit is so so, paid time off can be better, parking is limited, limited career growth opportunity within the organization

  8. 2.5 stars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ

    I have been working at PayPal full-time

    Pros

    The company's benefit package is pretty high quality and starts on day one. Comfortable work environment, on-site cafeteria, on-site gym, recreation room with a pool table, shuffleboard, arcade games, etc. Work-life balance is pretty good.

    Cons

    Compensation is pretty poor for any employee whose primary job function does not involve taking inbound calls. Messages from upper and middle management are rarely in sync, leading to confusion and frustration among employees. Recently, upper management has been sending out a lot of company-wide communications with not-so-subtle undertones of how well the company is doing. These emails often include flashy statistics that don’t really mean anything to anyone, but nonetheless imply that the company is hitting a grand slam every quarter. However, when push comes to shove, top performers are given menial annual raises, six month internships are given out as opposed to actual promotions with increases in responsibility and pay, and employee recognition has been cut to the bone. In the past, PayPal used to reward its employees with decent raises or spot awards for significant accomplishments. Now, recognized employees have their names put into a hat for a parking spot. Attrition has become rampant and management seems to be clueless about how to deal with it.

    Advice to ManagementAdvice

    It is more cost effective to keep your good employees satisfied than it is to continually hire and train new employees to do the same work. Consider paying your good employees what they're worth to give them incentive to stick around. Bring back recognition programs. Follow through with your promises.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. Very happy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - MTS1 Software Engineer in Austin, TX
    Current Employee - MTS1 Software Engineer in Austin, TX

    I have been working at PayPal full-time (more than a year)

    Pros

    Good pay, lots of freedom, great team, open forum for ideas.

    Cons

    Lot's of differing technologies, old meets new, very big company.

    Recommends
    Positive Outlook
    Approves of CEO
  10. PayPal - not what it used to be. Great product but not a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PayPal full-time (more than 3 years)

    Pros

    Good cafeteria. Headquarters is nice.

    Cons

    Company changes direction annually or if you're lucky every 2 years. Lost the cutting edge. Turnover is really high.

    Advice to ManagementAdvice

    Fix the cons. Listen to the employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. Risk Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Analyst in Chandler, AZ
    Former Employee - Risk Analyst in Chandler, AZ

    I worked at PayPal

    Pros

    Great salary, ok work life balance

    Cons

    Too many org changes during the time I worked there.

    Advice to ManagementAdvice

    Open communication is always helpful.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at PayPal? Share Your Experiences

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