PayPal Reviews

Updated August 28, 2015
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1,129 Employee Reviews

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  1. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchant Technical Support in Omaha, NE
    Former Employee - Merchant Technical Support in Omaha, NE
    Recommends
    Positive Outlook

    I worked at PayPal full-time (More than 3 years)

    Pros

    Great benefits and a culture to promote from within. Some managers will help you develop and reach the position you desire in the company and have a lot of development tools available for your use.

    Cons

    Most employees start on the call center floor. It is all about the handle time, not the complete answer to avoid multiple contact.

    Advice to Management

    Be open and upfront about direction with employees and listen to the folks on the front lines. A complete answer and a smidge higher AHT lowers return call and raises satisfaction.


  2. Helpful (1)

    Fraud agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Agent in Chandler, AZ
    Current Employee - Fraud Agent in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits/ relaxed environment/ tuition reinbursement

    Cons

    seems to be a bit difficult to be promoted unless you are a bit brown noser

    Advice to Management

    Know your employees and their back ground. Promote by merit and not who you like


  3. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal (Less than a year)

    Pros

    Best place to work! Lot of smart engineers, A very special care for interns. The university programs plans variety of events for interns and makes sure interns are happy and satisfied! Really good work environment, and fabulous projects to work on!

    Cons

    Not that I know of!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Principal Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal full-time

    Pros

    - Great work life balance. - In general fairly motivating work env. - Free coffee and snacks. - Nice on site gym.

    Cons

    - Work becomes boring after a few years - Not all co-workers are smart and motivated enough to excite you.


  6. Integration Engineer - PayPal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integration Engineer in Omaha, NE
    Current Employee - Integration Engineer in Omaha, NE
    Recommends

    I have been working at PayPal full-time (More than a year)

    Pros

    casual work culture..competitive salary, good benefits

    Cons

    no set career growing path...have to jump team to grow, plus only lateral jumps allowed that dont involve a bump up to next level


  7. Helpful (1)

    Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I'm just here so i don't get fined. I want to meet the 20 word minimum and that will do it.

    Cons

    This job does not support creative thinking, everything is based on audits and not assisting the customer. That is not good.

    Advice to Management

    I cannot offer advice until I am in management. please refer to previously stated information. That should meet the requirement


  8. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time

    Pros

    - Great benefits/salary - Lots of mobility (within teams, departments) - Some really smart people on every team - Lots of flexibility - Tons of support for attending tech conferences - Offices all over the world

    Cons

    - A bit management heavy - Things are changing for the better, but not always as fast as you'd want

    Advice to Management

    Paternity leave would be a great benefit


  9. Fun company, lots of potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Austin, TX
    Current Employee - Senior Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than a year)

    Pros

    Company culture is awesome. Very easy to interface with other teams to get work done. PayPal embraces a mobile work life, making it extremely easy to work on the go or work remotely when needed.

    Cons

    Minor headaches with supporting legacy systems. However, given the nature of the payments industry, that's unfortunately expected.


  10. Helpful (2)

    PayPal Credit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Hunt Valley, MD
    Former Employee - Team Leader in Hunt Valley, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PayPal part-time (More than 5 years)

    Pros

    Start pay $13 not bad. Great benefits, monthly incentives, bonuses, company trips and events.

    Cons

    poor management, if you aren't part of the inner circle, life will be more difficult

    Advice to Management

    stop acting like jackasses. stop acting like highschooler's. stop playing favorites or at least don't be so obvious about it.


  11. Helpful (2)

    Great company but political

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff II Software Engineer in San Jose, CA
    Current Employee - Member of Technical Staff II Software Engineer in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great Compensation Package, some really great people, great products

    Cons

    Politics, nepotism, and generally about who you know than what you know



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