PayPal Reviews

Updated March 26, 2015
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  • San Jose, CA
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310 Employee Reviews

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  1. Fantastic opportunity lies ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at PayPal full-time (more than 8 years)

    Pros

    What I love about PayPal is the ability to move laterally and learn new areas. That is an often under-estimated opportunity to grow. Also, the new president has already established a strong vision for the future that is very exciting.

    Cons

    PayPal has a lingering culture of slow decision making. Its improving but there are still too many people involved in making decisions and a lack of clarity regarding who has the right to make a decision.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Good place to learn, but hard to deal with the politics

    Current Employee - Product Manager in San Jose, CA
    Current Employee - Product Manager in San Jose, CA

    I have been working at PayPal full-time (more than 3 years)

    Pros

    - Interesting work
    - Opportunity to make an impact
    - Decent work life balance

    Cons

    - Very political
    - Hard to get stuff done

    Advice to ManagementAdvice

    Streamline by cutting layers of middle management

    Recommends
    Positive Outlook
  3. 2 people found this helpful

    Confusing and unorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at PayPal full-time (more than 3 years)

    Pros

    If you are an employee without a product, there is a large amount of freedom. (However, most people are not.)
    The pay is reasonably good, and there is a very large acceptance of gigs on the side. This is a good place to put in the minimum workload, get a salary, and build your own startup. There is a fair number of frustrated employees who do exactly that, making PayPal an excellent place to put together a startup team.

    Cons

    PayPal has a tradition of documenting code poorly, and of performing reorgs every 3 years. This combination makes it almost impossible to change any code: you probably cannot find anybody who knows what the code does. If you find that person -- or if you are a person who knows what the code does -- then the process of getting approval to make a change is tedious, and again, frustrated by occasional reorgs.

    People working in Austin or Scottsdale are often more frustrated than those in San Jose.

    Advice to ManagementAdvice

    Stop focusing on powerpoint as a mode of communication. The amount of meetings is devastating.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Hope it get's better and, all things considered, it was probably a mistake staying as long as I did.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member of Technical Staff I Software Engineer in San Jose, CA
    Former Employee - Member of Technical Staff I Software Engineer in San Jose, CA

    I worked at PayPal full-time (more than 5 years)

    Pros

    A big name to have on your resume. Pretty cushy job that actually drug my technical skills down. Got paid well. Amazing parties.

    Cons

    Fractured technical leadership. Management is a mess. Massive technical debt and encumbering weight of a system that was has been continually bolted onto with duck tape solutions. The system is almost impossible to actually test and verify. The vast majority of the technical staff had no idea how the entire system worked. Proprietary SOAP protocol for services. Around 2000 internal services that are almost untraceably dependent on each other and often have duplicated/triplicated functionality. Little actual will or ability to reign in the system bloat. Basically a lot of senior people that had many others running in circles just so they could justify their positions.

    At one point we were told that if we weren't making every possible purchase with PayPal we shouldn't work there. So there was quite a bit of pressure to drink the Kool-Aid. Internal and incestuous politics with ebay. Very poor on-boarding of new acquisitions and newer ideas. From what I could tell it was a mostly a brain drain and then toss mentality of newer more agile tech and companies.

    Advice to ManagementAdvice

    Rebuild the system from the ground up. Drop the dead weight management and "technical" staff. Best of luck on breaking away from eBay which was an anchor from what I could tell. Splitting off was a great decision IMHO.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Dynamic and fast paced culture with smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager In Technology and Engineering in San Jose, CA
    Current Employee - Senior Manager In Technology and Engineering in San Jose, CA

    I have been working at PayPal full-time (more than 3 years)

    Pros

    The people are definitely smart, smarter than the large company I used to work for before I got to PayPal. There is also an emphasis on agility and moving quickly to deliver projects.

    Cons

    Processes could use optimization. They seem clunky, not well documented, let alone made well known and this tends to create confusion in the engineer ranks.

    Advice to ManagementAdvice

    Fix the processes with light weight, quick but effective work flows.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Average Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Manager in San Jose, CA
    Former Employee - Software Development Manager in San Jose, CA

    I worked at PayPal

    Pros

    Easy to survive with even average industry skill.
    Good Pay and Employee Benefits
    Most Employee Travel in Business Class
    Good Work Life Balance.

    Cons

    No Innovation.
    Politics at very top level(VP) is very high.

    Advice to ManagementAdvice

    Change most of the VPs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Great potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Jose, CA
    Current Employee - Director in San Jose, CA

    I have been working at PayPal

    Pros

    Global reach and amazing talent

    Cons

    Shifting goals, management and organization is constant

    Advice to ManagementAdvice

    Focus and execute

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Product management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in San Jose, CA
    Former Employee - Senior Product Manager in San Jose, CA

    I worked at PayPal

    Pros

    The work is very interesting and it helps you build core competency which is very good for future
    Package is pretty good compared to industry
    Very smart and talented people in the company

    Cons

    The work life balance tends to get a little off as company is growing rapidly
    Still feels a bit disorganized even though company is no longer a start-up

    Advice to ManagementAdvice

    Invest in people leadership so that talent can stay

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Good for some one aggressive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Program Manager in San Jose, CA
    Former Employee - Technical Program Manager in San Jose, CA

    I worked at PayPal

    Pros

    Nice work environment and good teams

    Cons

    Relationships is key bad time management

    Advice to ManagementAdvice

    Improve HR process

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Lots of politics, luck of focus, technological debt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Jose, CA
    Current Employee - Senior Manager in San Jose, CA

    I have been working at PayPal

    Pros

    Growing industry, business oriented company, international

    Cons

    Lots of politics, luck of focus, technological debt

    Advice to ManagementAdvice

    Focus on fixing technological debt

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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