PayPal Reviews

Updated July 6, 2015
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345 Employee Reviews

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  1. Helpful (4)

    Interesting problems despite unaware, non-technical senior management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in San Jose, CA
    Current Employee - Staff Software Engineer in San Jose, CA

    I have been working at PayPal full-time

    Positive Outlook
    Positive Outlook

    Pros

    Growing network load.
    Growing staff.
    Amazingly effed up technologies that you'll never guess could work.
    Easy to make 10x difference to random processes.
    Extreme trouble-shooting culture good for true-full stack troubleshooters.
    Very good people to work with.
    Great work life balance (lots of kids on site during spring vacation, no eyebrows raised; working remotely post school hours is common)

    Cons

    High management is non-technical and doesn't stay too long, so lots of money/human lives poured into "projects" that never could succeed, while the essential work of paying off technical debt and scaling the system for each years new internet customers is done in the shadows by grumpy people that get poor review.

    Advice to Management

    Realize that despite the organic growth from the transition to a fully digital economy, our particular organization is cost dominated by legacy code -- finishing projects to delete components/code, fixing bugs, and making code and systems more readable and transparent will have an ROI that grows exponentially year over year. Also, try to listen a bit more to the people that say "no" than to the eager beavers that only say yes and then completely screw up working systems in the pursuit of some shiny new technology, which they will abandon after it becomes legacy whilst only taking 5% of traffic.


  2. Helpful (2)

    Great people working under a chaotic time to build a household name as an independent brand.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copywriter in San Jose, CA
    Current Employee - Copywriter in San Jose, CA

    I have been working at PayPal full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people
    Bagel Wednesdays
    Excellent on-site gym
    Exciting opportunities in split from holding company
    Good compensation

    Cons

    Corporate
    Office feels like a hospital or business park instead of tech company
    Very hierarchical
    Difficult to get your bearings; takes a few months


  3. Helpful (3)

    very political

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MTS1 Software Engineer in San Jose, CA
    Former Employee - MTS1 Software Engineer in San Jose, CA

    I worked at PayPal (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good salary and restricted stock units

    Cons

    very political.
    my team saw 5 managers in less than 2 years

    Advice to Management

    grow by being productive , stop shuffling managers so frequenetly


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  5. Helpful (2)

    The people kept me there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in San Jose, CA
    Former Employee - Operations in San Jose, CA

    I worked at PayPal full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Transportation from San Francisco (charter bus)
    Smart and motivated people who care about one another
    Onsite gym / extensive cafe options
    If you are a high performer you will be well paid / advance
    Bagel Wednesday, daily fruit/ snacks

    Cons

    Too big to call themselves a start up - but they call themselves a 'big startup' and use that to a fault
    Depending on the organization there is little to no support of work-life-balance
    Whatever organization has the budget makes all the decisions - usually at the impact of the customer.
    Schizophrenic culture - in the 6+years I was there I experience an org change or massive roadmap impacting project (which would take all resources) every single year.
    Agreements made in the conference room are not always kept

    Advice to Management

    Put your egos and past career 'wins' aside and stop being two faced. Focus focus focus -- not just within your organization and for your gain but where you make greater wins by working cohesively as a company. With a foundation of business operation / operating rhythms this company could really be known as an innovative company across the globe instead of just in San Jose.


  6. Helpful (1)

    Senior Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at PayPal (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Payments is fast moving, great brand name, and nice people

    Cons

    Too big to get stuff done, political, slow moving


  7. Helpful (1)

    There are better options

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UED in San Jose, CA
    Current Employee - UED in San Jose, CA

    I have been working at PayPal full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Work from home flexibility and a pretty campus. Coworkers are awesome and the atmosphere is very much like a family.

    Cons

    Slow, slow, slow. This is not "move fast and break things," it's "take your time and compromise"

    Advice to Management

    Your best and brightest are jumping ship. Get your culture and HR policies in line with the rest of the valley or you won't be able to retain top talent for the long-term.


  8. Helpful (1)

    Senior UI Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior UI Engineer in San Jose, CA
    Former Employee - Senior UI Engineer in San Jose, CA

    I worked at PayPal

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Great work/life balance. Most people have a lot of free time and don't have to work a lot off hours and weekends
    - very flexible hours and no micro management

    Cons

    - company does not use common technologies like html, css and js. uses internal proprietary code stack
    - career advancement is a bit tough because of the sheer number of employees in similar roles
    - a bit unstable, 2 layoffs in 4 yeas

    Advice to Management

    The company is just overstaffed, especially in the developers and project managers area. Layoffs can easily be avoided if management is conscious of how much resource is needed and therefore, would not over hire - resulting in the need for staff reduction later on.


  9. Senior Manager Engineering

    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at PayPal (More than 5 years)

    Pros

    Payments leader and growing very fast for such a sized company. Good working culture and good people around you.

    Cons

    Some times getting things done could be difficult due to size and complexity of the organization. Many different moving parts


  10. Software Engineer III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer III in San Jose, CA
    Current Employee - Software Engineer III in San Jose, CA

    I have been working at PayPal

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly work culture and good food. Great work place and good brand to be associated with. Overall a good place to work at.

    Cons

    Management is very poor. Mostly based on political connections hence decision making suffers. The promotions are based on buttering and less on work efforts. Hence it is demotivating for a hard working professional.

    Advice to Management

    Revisit the management and also the technical staff. They should have once a year training and test to check employee's skill sets.


  11. Helpful (3)

    Politics, Politics and then some more

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Jose, CA
    Current Employee - Manager in San Jose, CA

    I have been working at PayPal full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    I have met some of the brightest and smartest people here.

    Cons

    There are too many - but politics is the big one. It's in everything, from setting targets to delivering weekly readouts. If a VP does not like you - your career is limited, but if he does like you - then sky is the limit. Work is not valued. Only who you know.

    Advice to Management

    Use the upcoming split to change the culture! We have already lost valuable talent in the past and cannot afford to lose more.



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