PayPal Reviews in San Jose, CA

Updated October 16, 2014
Updated October 16, 2014
771 Reviews
3.4
771 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dan Schulman
3 Ratings

Review Highlights

Pros
  • PayPal gives you enough flexibility to ensure a happy work-life balance (in 101 reviews)

  • Interesting technical challenges and engaging work environment (in 37 reviews)


Cons
  • Terrible work-life balance unless your a favourite (in 40 reviews)

  • Lots of re-orgs, so never really sure who is responsible for what over the long term (in 32 reviews)

More Highlights

274 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Challenging, Face paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in San Jose, CA
    Former Employee - Senior Marketing Manager in San Jose, CA

    I worked at PayPal full-time (more than 3 years)

    Pros

    There's a lot of opportunity to branch out and learn. It's a 'never-get-bored" environment where there's always something to get involved in -- even it it's outside your job scope. If you decide to explore other careers, there are options to do so.

    Cons

    Life work balance isn't that easy.

    Recommends
    No opinion of CEO
  2.  

    Relaxed working environment (internship).

    Former Employee - Software Engineer Intern in San Jose, CA
    Former Employee - Software Engineer Intern in San Jose, CA

    I worked at PayPal as an intern (less than an year)

    Pros

    The working culture and environment is pretty relaxed and had a decent amount of intern activities to participate in. Everyone was very friendly and will help you out if you need it.

    Cons

    Worked in a newly formed team, so we did not have too much organization and structure.

  3.  

    Fun, open, friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in San Jose, CA
    Former Employee - Intern in San Jose, CA

    I worked at PayPal as an intern (less than an year)

    Pros

    The campus is gorgeous. Everyone's so friendly, and they have a built-in gym and an Apple vending machine! They are also very lenient with days off. Not only that, but they work to make sure that as an employee you have all of the technology you need in order to do your job.

    Cons

    It can get a bit monotonous, but then again, that depends on your job within PayPal.

    Advice to ManagementAdvice

    Have more team building sessions in July so interns can take part too!

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Software Engineering Intern Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in San Jose, CA
    Former Employee - Intern in San Jose, CA

    I worked at PayPal as an intern (less than an year)

    Pros

    1) Great Company to work for
    2) Internships at PayPal are one in a million
    3) Great Pay
    4) Corporate Housing means no need to pay for housing over the summer
    5) Allot of the teams are working in a startup style atmosphere

    Cons

    1) Communication between teams is difficult because of the amount of teams belonging to a certain vertical.
    2) Leadership is definitely during a transitional period, now that David Marcus has left

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Smart people and great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Santa Clara, CA
    Current Employee - Senior Manager in Santa Clara, CA

    I have been working at PayPal full-time (more than 3 years)

    Pros

    I had a great experience working for this company. I was given truing and opportunities and was allowed to move around to gain experience with different teams. Salary and benefits were very competitive.

    Cons

    Long hours and once you reach a certain level it is hard to get the opportunity to move to Director roles or beyond.

    Advice to ManagementAdvice

    Cut down ton the re-org churn every 6-9 months.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Santa Clara, CA
    Former Employee - Senior Manager in Santa Clara, CA

    I worked at PayPal full-time (more than 3 years)

    Pros

    Smart People. Great culture and can-do attitude. Plenty of opportunity. I came in as an individual contributor and became a senior manager. I was given great leadership training as well as exec support

    Cons

    Re-orgs every 6-9 months create a lot of churn. Work life balance can be difficult at time.

    Advice to ManagementAdvice

    Minimize company re-orgs

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Great company... Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Jose, CA
    Current Employee - Director in San Jose, CA

    I have been working at PayPal full-time (more than 8 years)

    Pros

    Enjoying market lead position, good people and value, flexible hours, good lateral growth opportunities

    Cons

    Difficult to get things done... No new disruptive ideas... Difficult to get promoted... Company is getting in to large corporate mentality... Too many people

    Advice to ManagementAdvice

    Trim down the fat...Focus on execution and reward people who do the work not the one who report the work

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Great place to work and innovate!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in San Jose, CA
    Current Employee - Product Manager in San Jose, CA

    I have been working at PayPal full-time (more than an year)

    Pros

    Mobile first! if you are looking for focusing your career in Mobile Payments. This is the place to be.

    Cons

    Not agile, very slow to make things happen. Needs a start-up dose to move fast.

    Advice to ManagementAdvice

    Need the company to make fast decisions.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fast maturing company with cohesive leadership (even while new president is being recruited) and excited rank and file

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at PayPal full-time (more than 3 years)

    Pros

    Great people oriented corporate culture across eBay...top management at eBay really cares about career development, diversity, open and honest culture
    Work life balance generally good, with flexible work from home culture (ok to phone in especially given the sprawling global employes presence across most teams...though that means APAC and EMEA hours in the workday)
    Investors see paypal as a "hot" company with a lot of runway potential ahead, albeit in a highly competitive field

    Cons

    Still building processes of a smoothly oiled mature company, though has been an incredibly fast learning org over the past few years
    Performance assessment process has gotten broadly mixed reviews, so is being revamped

    Advice to ManagementAdvice

    Not sure we have nailed exactly how our core product is value add to consumers who face the choice of swiping cards at point of sale...should really move forward now with creating a loyalty program to even the playing field with credit cards.
    Spend more time training employees in execution skills, not just asking them to execute better

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Adding good apples to a bad barrel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in San Jose, CA
    Former Employee - Senior Manager in San Jose, CA

    I worked at PayPal full-time (less than an year)

    Pros

    It is a great brand name. No one is in charge, so you can set any direction you like. Well, until your legacy employees complain. Great Indian food, if you like that.

    Cons

    These people are out of control and uneducated They filled an entire building directly from India and they wonder wtf why are these under qualified people making decisions that 8th graders from the USA would not make. Look at customer complaints of frozen accounts inside a black hole.

    Advice to ManagementAdvice

    If you hire someone to do a job. Let that person do that job. Give them the tools, support and management cover to make it happen. Through the years and direction changes the company has experienced "bright flight" -- those bright enough to make the move elsewhere have left. Those remaining are embroilled, embittered, passive agressive "barnacles" on the hull of the ship. If you hire someone to brush clean the barnacles, you also need to protect their back when those barnacles start crying: "I don't want to leave, I don't want to change, HR complaint, save me from the new manager who "has meetings and measures my work"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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