Paychex Reviews in New York, NY

Updated March 5, 2014
Updated March 5, 2014
636 Reviews

3.5
636 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
250 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 39 reviews)

  • Professional company, takes care of their employees, great benefits (in 49 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 15 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 27 reviews)

More Highlights

17 Employee Reviews Back to all reviews

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  1.  

    Core Payroll Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Core Sales Representative  in  New York, NY
    Former Employee - Core Sales Representative in New York, NY

    I worked at Paychex full-time for more than 5 years

    Pros

    Great company to work for. Terrific training, great business model, and world class products.

    Cons

    I felt like once I was a payroll rep, I would always be a payroll rep. Since leaving Paychex I work for the largest software company in the world. Every 6 months you meet with you manager to discuss different career opportunities within the company. Paychex never did this, and it was more of a 'get in line and wait your turn to be a manager' There was no career dev for reps.

    Advice to ManagementAdvice

    put some type of career development track in place where you talk to reps, employees, etc. and ask where else would they like to go within the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Sales Training dream

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  New York, NY
    Current Employee - Sales Representative in New York, NY

    I have been working at Paychex full-time for more than a year

    Pros

    They take you right out of undergrad and give you rigorous sales training. Sets you up for future success.

    Cons

    Rochester winters are brutal. Better hope your training isn't between November and March.

    Advice to ManagementAdvice

    Move HQ to Arizona

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  New York, NY
    Former Employee - Sales Representative in New York, NY

    I worked at Paychex full-time for more than 5 years

    Pros

    Top shelf training program! Tons of support to learn the job. Worked with some of the best and brightest people.

    Cons

    Territories get smaller each year and quotas get larger. A complete disconnect!

    Advice to ManagementAdvice

    Stop cutting territories! Reps work very hard at building relationships with referral sources and current clients and than have to forfeit that invested time when their territory gets cut.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    HR generalist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Generalist  in  New York, NY
    Current Employee - Human Resources Generalist in New York, NY

    I have been working at Paychex full-time for more than 3 years

    Pros

    Work flexibility, hours, field work.

    Cons

    Salary and management may not always be the right fit.

    Advice to ManagementAdvice

    Some managers need more training and development.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Greastest place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Representative  in  New York, NY
    Former Employee - Senior Sales Representative in New York, NY

    I worked at Paychex full-time for more than 3 years

    Pros

    Solid salary, great benefits, super fun culture, exceptional training program, amazing people and highly competitive commission structure!

    Cons

    If you are an experienced sales person the base is low to mid level.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Approves of CEO
  7.  

    Paychex Sales MMS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  New York, NY
    Former Employee - Sales Representative in New York, NY

    I worked at Paychex full-time for more than 8 years

    Pros

    if you are doing well they treat you amazing. it's a great job just after college but after 5 years + it's time to get a 'grown up' job... best part time job I've ever had :)

    Cons

    if you go against the grain it's best to look for another job. territory and pay cuts. promises of better technology to sell. corporate is too stiff. Culture isn't amazing.

    Advice to ManagementAdvice

    get new mgmt.. very old and stiff and stuck in their ways of doing things.. we are a sales company and sell 'change' for a living.. perhaps mgmt could be a bit of a change agent themselves.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great Company to get your sales foot in the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Core Sales Representative  in  New York, NY
    Former Employee - Core Sales Representative in New York, NY

    I worked at Paychex full-time for more than 5 years

    Pros

    good pay for someone out of college. great training and people. fantastic presidents club trips if you are in sales. overall a great learning experience and work atmosphere

    Cons

    base is pretty low. need to pay seasoned employees higher base.

    Advice to ManagementAdvice

    Keep up the good work

    Approves of CEO
  9.  

    Its what you make of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  New York, NY
    Former Employee - Sales Representative in New York, NY

    I worked at Paychex full-time for more than 5 years

    Pros

    -Great training
    -Good hard working people
    -Uncapped commissions
    -flexible work hours (sales)
    -Good benefits

    Cons

    - Always reacting to market place, ADP is major player and always developes their own software and Paychex purchases software
    -Extremely territory driven
    -Base salaries low
    -Too many issues with software, always over promising and under delivering
    -Need single data base technology
    Management doesn't care at all about tenure, "what have you done for me lately"

    Recommends
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  New York, NY
    Current Employee - Sales Representative in New York, NY

    I have been working at Paychex full-time for more than a year

    Pros

    If given a good territory, you have the potential to make prety good money, good benefits and 401k match ... when things are going good they are going good!

    Cons

    usually start off as TRR which is discussed in interview, almost like a glorified telemarketer, low salary, its sales so its all about numbers! if you do great one month and decent another, your relationship with management can fluctuate...also being able to move to management is tough!

    Recommends
  11. 1 person found this helpful  

    Solid company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager  in  New York, NY
    Current Employee - District Sales Manager in New York, NY

    I have been working at Paychex full-time for more than 5 years

    Pros

    Sr Mgmt makes good decisions.
    Good product set,

    Cons

    Sales quotas seem high. Over the past 5 years only 1/3 of reps/managers hit/exceed numbers

    Advice to ManagementAdvice

    Keep working on systems integration.

    Recommends
    Positive Outlook
    Approves of CEO

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