Paychex

  www.paychex.com
  www.paychex.com

Paychex Reviews

Updated December 19, 2014
Updated December 19, 2014
690 Reviews
3.7
690 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
303 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 48 reviews)

  • Professional company, takes care of their employees, great benefits (in 54 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 16 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Incredible Company To Sell and Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Dallas, TX
    Current Employee - Sales Representative in Dallas, TX

    I have been working at Paychex

    Pros

    I love working for Paychex. The commission structure and earning potential are tops for a sales pro. I've worked for other companies that constantly messed with the comp plan and even top producers suffered...not at Paychex. If you work hard and perform...the dollars are there. The company's customer service model is tops and the company takes great care of its clients and employees.

    Cons

    I wish the office was more centrally located.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Wonderful Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Houston, TX
    Current Employee - Sales Consultant in Houston, TX

    I have been working at Paychex

    Pros

    work-balance, comp plan, personal growth

    Cons

    paid time off, other than that. Everything is good

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Senior Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in San Francisco, CA
    Current Employee - Sales Consultant in San Francisco, CA

    I have been working at Paychex full-time (more than 5 years)

    Pros

    Positive and encouraging culture. Great pay if you are in the top 10%. The team atmosphere is very helpful. You are rewarded well if you work very hard. You are managed based on your performance. Career advancement can happen very quickly if you prove yourself to be a strong team member.

    Cons

    If you are the type of person that just wants to get by, then this is not the position for you. Outside sales in any organization is extremely competitive, especially at Paychex. So just be ready for a challenge. The training structure is meant to immerse you in knowledge, so you must be a quick learner.

    Advice to ManagementAdvice

    Hire only the best talent to continue the growing trend of the company.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Implementation Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Specialist in Costa Mesa, CA
    Current Employee - Implementation Specialist in Costa Mesa, CA

    I have been working at Paychex full-time (more than 3 years)

    Pros

    It's a good company. Can join at entry level at payroll specialist job and work your way up to Senior Payroll Specialist. After that opportunities are more open. Good company to work for. Good work life balance.

    Cons

    You have to be willing to put in the time and work to grow. It can be stressful, but it's the required path.

    Advice to ManagementAdvice

    The management is pretty open but sometimes seems hesitant to change the corporate environment.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place to start your career, and then move on to something better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Paychex full-time (more than 3 years)

    Pros

    Stable company and employment. Excellent corporate training. Good benefits, 401k and tuition reimbursement. Expanding work-from-home opportunity.

    Cons

    Low pay. Inflexible, stingy budgets. Limited opportunity at the branch level (outside of Rochester). Products aren't great...

    Advice to ManagementAdvice

    Pay more. Invest more in technology.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place low salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Piscataway, NJ
    Current Employee - Senior Customer Service Representative in Piscataway, NJ

    I have been working at Paychex

    Pros

    Great training program!!! Great culture

    Cons

    Minimal room for advancement...mostly entry level.. 80% of the positions in ops are entry

  8. 2 people found this helpful  

    Good Company, Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hauppauge, NY
    Former Employee - Anonymous Employee in Hauppauge, NY

    I worked at Paychex full-time (more than 3 years)

    Pros

    Great benefits nice office, good people

    Cons

    poor pay for the operations staff. If you are not a sales person, keep looking you do not matter and you will never advance in the company.

    Advice to ManagementAdvice

    Consider taking a look at the people who are weighing everyone else down.
    This huge business is all focused on sales. If your training was more focused on giving better customer service to your sales force your sales numbers would reflect that..... ADP is winning because of technology and because their salesforce is better trained and prepared to deal with the customer.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex

    Pros

    Good work life balance.

    Cons

    Lack of management, and consistency

    Recommends
    Positive Outlook
  10.  

    "Great company"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Phoenix, AZ
    Current Employee - Sales Consultant in Phoenix, AZ

    I have been working at Paychex full-time

    Pros

    "Great place to build a career, great benefits, great products, current growth mode to offer additional opportunities in the future. Overall, company culture lends itself to employee loyalty. Company culture truly provides work/life balance." Earning potential is there after proven performance.

    Cons

    Very Fast paced, highly transactional sales cycle, somewhat "cultish" management.

    Advice to ManagementAdvice

    Don't promote top reps to management unless they are qualified for leadership. Do not tear down your employees, they are your asset. Have basic respect of others even when the chips are down. This will inherently reduce turnover and provide for a satisfactory work environment.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Rochester, NY
    Current Employee - Contractor in Rochester, NY

    I have been working at Paychex as a contractor (more than 5 years)

    Pros

    Some sites have onsite cafeteria, some don't, pleasant work environment on the whole, a good exposure to many different levels of personalities and skill levels within the company.

    Cons

    A tendency to get pigeon holed, and a feeling that ones skills are stagnating.
    Little active encouragement to enhancement. If you're self motivated though that shouldn't be a problem.

    Advice to ManagementAdvice

    Don't go buying rubbish development software without talking to the people that actually use it.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at Paychex? Share Your Experiences

Paychex

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.