Paychex

www.paychex.com
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Paychex Reviews

Updated March 3, 2015
Updated March 3, 2015
734 Reviews
3.6
734 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
327 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 48 reviews)

  • Professional company, takes care of their employees, great benefits (in 54 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 16 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Core Payroll Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payroll Specialist in Indianapolis, IN
    Current Employee - Payroll Specialist in Indianapolis, IN

    I have been working at Paychex full-time (less than a year)

    Pros

    Great Training Program, Great people, nice and willing to take the extra steps to help you succeed! I really have enjoyed myself in learning about this fortune 100 company and being about of it!

    Cons

    Nothing yet! They have helped me when I have struggled with issues.

    Advice to ManagementAdvice

    Keep helping us succeed so all our clients are happy!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Client Service Advisor for 401k Retirement Services Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative
    Former Employee - Client Service Representative

    I worked at Paychex

    Pros

    Flexible, Easy to learn, flexible, friendly environment. The position pays well and has the opportunity for upward mobility.

    Cons

    Not always the most interesting work, client problems can escalate, should have thick skin when dealing with irate clients.

  3.  

    Good, but could have been better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll Specialist in South Jordan, UT
    Former Employee - Payroll Specialist in South Jordan, UT

    I worked at Paychex full-time (more than 3 years)

    Pros

    Oodles of training; fun people; medium-to-low stress job

    Cons

    Companies would blame you for mistakes/miscalculations when most likely they reported their numbers/data wrong.

    Advice to ManagementAdvice

    Pay was fair, but I probably would have stayed longer had I been earning as little as $1/per hour.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Quincy, MA
    Current Employee - Sales Consultant in Quincy, MA

    I have been working at Paychex full-time (more than 3 years)

    Pros

    Good Team environment and compensation for high performers

    Cons

    no residual income which sucks

    Recommends
    Positive Outlook
  6.  

    Start at the bottom but put in a year of hard work and they will help you move up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - 401k Operations in Rochester, NY
    Current Employee - 401k Operations in Rochester, NY

    I have been working at Paychex

    Pros

    Benefits are great
    They try to keep us happy with free food and gifts
    Great first job
    Looks good on a resume
    Endless opportunities

    Cons

    Pay is not great
    Not technology driven
    Strict rules regarding dress and time management
    Some management is not qualified

    Advice to ManagementAdvice

    Start base pay at a higher rate. Hire managers for their experience not your friendship.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at Paychex

    Pros

    High commission potential / work flexibility

    Cons

    Ok base salary benefits are ok

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good entry level job out of high school/some college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll Specialist in Chicago, IL
    Former Employee - Payroll Specialist in Chicago, IL

    I worked at Paychex full-time (more than 5 years)

    Pros

    Fairly easy to get a job there. They are always hiring for the payroll specialist role. Good exposure to a very large fortune 500 company. Great work life balance.

    Cons

    Pay is not very competitive. Somewhat of a stale corporate atmosphere.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Great Company - Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Supervisor
    Former Employee - Client Service Supervisor

    I worked at Paychex full-time (more than 10 years)

    Pros

    Quick raises with Level work
    Great People
    Fantastic Training Program
    Good Benefits / Standard Time off Policy

    Cons

    Low income cap unless promoted
    Limited Promotion opportunities
    Ended up leaving due to lack of opportunity without wanting to relocate

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Sales- Hr Solutions Sacramento

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Solutions in Sacramento, CA
    Former Employee - Human Resources Solutions in Sacramento, CA

    I worked at Paychex full-time (more than 3 years)

    Pros

    Great comp plan, if you can hit your numbers
    Great leadership
    Supportive management

    Cons

    Unrealistic year over year quota increases
    Horrible cross team partnership, your partners will stab you in the back for a deal

    Advice to ManagementAdvice

    Referal/partnership quotas.
    I would go back in a heartbeat if that was changed

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Sales manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex

    Pros

    Sounds like a great place to work and can be a rewarding career. Salaries seem to be competitive and benefits.

    Cons

    Not sure why this job was posted when it expired in one day?

    Advice to ManagementAdvice

    When posting positions make sure they are available

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