Paychex Reviews

Pros

Extremly solid company to be employed with

Cons

Quotas are high but reps are compensated for achievement

Pros

After being unemployed for a few months I was desperate and was willing to take whatever I could find. This job was completely entry level and if your fresh out of college and want some sales experience it isn't a bad place to start. Good training and decent benefits. There are some reps that do very well and make a nice living but it takes time.

Cons

Compensation! If you can live on a base salary of $35,000 and another few hundred bucks in commission for a year or so it will take to become established than by all means go for it. I nearly fainted when they passed the offer sheet accross the desk with their offer. I was excited to be hired but that barely paid my rent and expenses in a major metropolitan city.

Pros

Product recognition, great place to work for college grads, a lot of companies want to hire you if you can do well here, you grow significantly professionally from having to do the job, good products, good resources to sell the products, staying fairly up to date with technology.

Cons

Questions about the accountability of managers regarding what goes on behind closed doors. I was continuously ridiculed for my Christian faith in "discreet ways." I found my manager multiple times trying to assign my CPA referral accounts and leads to other sales reps out of favoritism although my numbers were good. Did not receive praise for top results. Did not feel valued for what I brought to the team the entirety of my time (almost 2 years) with the company. Turned a territory around that had been neglected for 10 years yet not much appreciation. Other reps were well-loved simply because they were similar frat-boy types. Worked very hard to win the personal approval of my direct manager and finally left because realized no matter how great my numbers were, I was never going to win that approval. The most painful experience of my professional career. I was used to being well-loved by every manager I have had before Paychex.

Advice to Senior Management

Create a safe place to work for all types of people, not just the frat boy types. Encourage real feedback (and make it safe to give it) among your reps, and they will give it. And then integrate that feedback.

Pros

The facilities are well maintained. The service side of the company is very good. The company has strong payroll products.

Cons

Upper management is given an optimistic view by middle management. This results in the status quo never changing in spite of the need for improvement.

Advice to Senior Management

Management needs to take a hard look at the day to day issues that employees face. Addressing the reoccurring frustrations would go a long way towards improving productivity and employee satisfaction.

Pros

Great benefits and ok pay.

Cons

Workload very unbalanced, employee suggestions often ignored.

Advice to Senior Management

Stop focusing on the shareholders and stock value. Allow your employees more freedom to make clients raving fans and the value of Paychex will shine through.

Pros

Good partnering opportunities
They hire practically anyone
Other companies love to hire px reps

Cons

Lots of turnover
Fear tactic management
Inexperienced managers
Horrible customer support for ancilary products

Advice to Senior Management

Sometimes you need to take the world outside the office into account when you set goals

Pros

Great place to learn how to sell. Great training programs.
Good quality of work life balance. Management for the most part is good

Cons

Lack of opportunity to manage unless willing to relocate. In Sales much depends on the territory you receive to be successful.

Pros

Great Training
Other companies recruit out of Paychex

Cons

Increasingly more competition in the sector

Advice to Senior Management

Listen to the people in the field.

Pros

Great Company benefits, first class sales team, strong team selling environment, good earnings potential, ability to self-promote and move into different divssions

Cons

poor career development, too flat of an organization, very conservative and slow moving with technology, very little upward mobility

Advice to Senior Management

Don't forget the people make the organization, not the stock holders
Need better Sales development and Leadership training and calibration

Pros

Solid company with great financials and leadership

Cons

Maintaining work life balance is difficult at times, frequent turn-over of first level managers.