Paychex

  www.paychex.com
  www.paychex.com

Paychex Reviews

Updated November 22, 2014
Updated November 22, 2014
678 Reviews
3.6
678 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
297 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 46 reviews)

  • Professional company, takes care of their employees, great benefits (in 54 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 16 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 30 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great big company experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Professional in Rochester, NY
    Current Employee - IT Professional in Rochester, NY

    I have been working at Paychex full-time (more than 5 years)

    Pros

    Flexible schedules, work with the latest technologies, work with incredibly smart people everyday, lots of opportunity for advancement if your motivated, stable profitable company! One of the best in Rochester.

    Cons

    Reorganizations in IT not always for the better. To many layers. Paychex needs to build a better reputation in the IT community by participating more in industry events and groups. Would improve hiring capabilities.

    Advice to ManagementAdvice

    Build a campus setting, not separate buildings all over Rochester for IT.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Chicago, IL
    Current Employee - Sales Assistant in Chicago, IL

    I have been working at Paychex full-time (less than an year)

    Pros

    This is a great company to work for they really value their employees. They are great about giving time off. Lots of opportunity for growth.

    Cons

    Slight disconnect between management and lower employees though they are working to fill in the gaps.

  3.  

    Paychex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Payroll Specialist in Heathrow, FL
    Former Employee - Senior Payroll Specialist in Heathrow, FL

    I worked at Paychex full-time (more than 5 years)

    Pros

    definitely a stable company to work for

    Cons

    dress code was profession when clients are never seen

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company that values employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payroll Support Specialist in Lake Mary, FL
    Current Employee - Payroll Support Specialist in Lake Mary, FL

    I have been working at Paychex full-time (more than 3 years)

    Pros

    Getting hired at Paychex is extremely competitive, for a good reason. Paychex values employees and encourages their advancement within the company. Great pay, benefits, and awesome management.

    Cons

    Certain positions are pretty overwhelming. You must be extremely efficient and have a tough hide when it comes to dealing with clients.

    Advice to ManagementAdvice

    Its hard to give advice to management because upper levels are in the clutches of corporate political correctness. They more than earn their paycheck.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great company to grow with!

    Current Employee - HRS Sales Representative in Washington, DC
    Current Employee - HRS Sales Representative in Washington, DC

    I have been working at Paychex full-time

    Pros

    Reasonable pay for hard work

    Cons

    Changes in commission plans often and sometimes managed to other people's goals.

  7.  

    Great place to put down roots...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Paychex full-time (more than 3 years)

    Pros

    This is a company that invests in your development and rewards success. I spent 10 years at my previous company before coming here and immediately felt the difference when I joined the Paychex family. This is an organization that operates with strong business ethics under a strong and forward thinking leader. I am so glad I came to Paychex!

    Cons

    If hard pressed, I would say that because I work on a team where many of my colleagues sit in other offices, it would be great if we had more of an opportunity to be together in person.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Supervisor
    Former Employee - Client Service Supervisor

    I worked at Paychex full-time (more than 5 years)

    Pros

    Great training center for new hire and promotion positions. In-depth training at corporate facility. Paychex has multi-level training for most positions.

    Cons

    Promotions are more based on who you know instead of what you know.

    Advice to ManagementAdvice

    Still too much who you know instead of what you know involved in promotions.

    Doesn't Recommend
    Approves of CEO
  9.  

    Opportunities are endless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Core Sales Representative in Naperville, IL
    Current Employee - Core Sales Representative in Naperville, IL

    I have been working at Paychex full-time (more than an year)

    Pros

    Paychex is a great company to work for a number of reasons.

    1. Company perks. When you win, you feel like you are on top of the world. From last Friday of the month off to team happy hours and events, Paychex knows how to treat their top performers.

    2. Work/Life Balance. I have to say I've had many jobs in my life and this by far exceeds any company I've ever worked for. You literally choose your own schedule with the exception of a mandatory Monday morning meeting. Monday afternoons through Friday you get to choose when you see your clients, when you visit your partners. You don't have to sacrifice time and work a ton of hours to do the job.

    3. Money. I'll say it again. When you win, you are winning. The compensation structure at Paychex is gold. They nailed it on the head with bonuses and percentages because it doesn't take much to easily hit over $100k annually.

    4. Training. You are so well trained on all of the products and services it's ridiculous. I came in not knowing a thing about accounting, payroll, taxes, nothing. I am now able to speak intelligently about it to my peers and it feels so good to know what the hell you're talking about.

    5. Management. I can't say enough good things about my managers. Because they were in the same job I was in at some point, they get it. They don't micromanage you and over step boundaries. They truly feel like your friend and genuinely want you to succeed in the job.

    Cons

    There are no real cons here

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Client Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative in Piscataway, NJ
    Former Employee - Client Service Representative in Piscataway, NJ

    I worked at Paychex full-time (more than 5 years)

    Pros

    Excellent training, good work environment, great people

    Cons

    Too many accounts assigned to each rep, turnover

    Advice to ManagementAdvice

    Pay more

    Recommends
    Approves of CEO
  11.  

    An experience that was rewarding in the long run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Rochester, NY
    Former Employee - Software Developer in Rochester, NY

    I worked at Paychex as an intern (less than an year)

    Pros

    Company stability, job security, wealth of knowledge and go-to for help. There are many ways that you can develop professionally with training

    Cons

    Pay, conservative atmosphere, very "corporate". The work atmosphere is too corporate. Getting rid of the cubicles would help make the environment more engaging

    Recommends
    Positive Outlook
    No opinion of CEO

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