Paychex

  www.paychex.com
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Paychex Reviews

Updated August 17, 2014
Updated August 17, 2014
634 Reviews

3.5
634 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
249 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 39 reviews)

  • Professional company, takes care of their employees, great benefits (in 49 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 15 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The company culture was dreary, at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Advisor  in  Rochester, NY
    Former Employee - Client Service Advisor in Rochester, NY

    Pros

    Decent name on a resume

    Cons

    Everyone feels upset or Frustrated

    Advice to ManagementAdvice

    Encourage employees and be more positive

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Say Yes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Benefits, Great Paid Time Off

    Cons

    Constructive criticism or pointing out a better way to do something= no growth.

    Doesn't Recommend
  3. 2 people found this helpful  

    HRG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HRG
    Current Employee - HRG

    Pros

    training, time off, stability, benefits

    Cons

    no upward mobility or professional development

    Advice to ManagementAdvice

    focus on developing talent

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Paychex Payroll Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  South Bend, IN
    Former Employee - Sales Representative in South Bend, IN

    Pros

    Great commissions. I was in an emerging territory so I was paid at 3x and had a higher base.

    Cons

    Much pressure to deliver monthly numbers, once the one month party was over the grind for the following month started which really added pressure. I was doing well so that was OK

    Advice to ManagementAdvice

    take local market conditions into goaling

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer  in  Sacramento, CA
    Current Employee - Sales Engineer in Sacramento, CA

    Pros

    Good benefits, supportive and safe culture, excellent company values and a new industry leading product.
    I've worked for Paychex for 8 years and have always been treated well. Management is focused on career development for all employees. The culture is focused on great customer service and that relates to employees as well as clients.

    Cons

    I have very little to complain about. Compensation (salary) is a little lower than I would like but who can't say that? The option of working from home offsets that quite a bit.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Sr Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company, Great People, Great product, and Great Service.

    Cons

    Lack of Residual Income for sales team.

    Advice to ManagementAdvice

    Insure that financial incentives are tied to company values / mission.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Flexible Work Environment, Compensation Leaves Something to Be Desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    work/life balance, flexibility, abundant time off options, coworkers were great. While I was there several family situations arose and my department was excellent about getting me the time and support I needed to be able to handle them. My hours were fair, but there were many occasions where I had no choice but to stay late because there were so few of us.

    Cons

    management is inconsistent in quality, compensation lower than other places, many positions require a one year commitment before transfer or promotion. Field employees would sometimes set expectations with customers that we would not be able to fulfill.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    401K Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - 401k Specialist  in  Rochester, NY
    Current Employee - 401k Specialist in Rochester, NY

    Pros

    Benefits,opportunities for advancement and can relocate and still have a job.

    Cons

    Compensation!!! Overall a great company to work for.

    Advice to ManagementAdvice

    Better pay

    Approves of CEO
  10. 1 person found this helpful  

    Right Job at the Wrong Time

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Base plus Commission
    Sales Partners across departments
    Training

    Cons

    Operations disconnect with Sales
    Lead Generation

    Advice to ManagementAdvice

    none

  11. 1 person found this helpful  

    Great Experience made to feel very welcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    Pros

    Group was very friendly and was willing to help in any way. Very good hands on training where needed. Like that there is some flexibility in schedule

    Cons

    Location is a commute but they have other offices in various locations.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO

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