Paychex

  www.paychex.com
  www.paychex.com

Paychex Reviews in Rochester, NY

Updated November 18, 2014
Updated November 18, 2014
679 Reviews
3.6
679 Reviews
Rating Trends

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Paychex President and CEO Martin Mucci
Martin Mucci
297 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 48 reviews)

  • Professional company, takes care of their employees, great benefits (in 54 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 16 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 32 reviews)

More Highlights

128 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great big company experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Professional in Rochester, NY
    Current Employee - IT Professional in Rochester, NY

    I have been working at Paychex full-time (more than 5 years)

    Pros

    Flexible schedules, work with the latest technologies, work with incredibly smart people everyday, lots of opportunity for advancement if your motivated, stable profitable company! One of the best in Rochester.

    Cons

    Reorganizations in IT not always for the better. To many layers. Paychex needs to build a better reputation in the IT community by participating more in industry events and groups. Would improve hiring capabilities.

    Advice to ManagementAdvice

    Build a campus setting, not separate buildings all over Rochester for IT.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great place to put down roots...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Paychex full-time (more than 3 years)

    Pros

    This is a company that invests in your development and rewards success. I spent 10 years at my previous company before coming here and immediately felt the difference when I joined the Paychex family. This is an organization that operates with strong business ethics under a strong and forward thinking leader. I am so glad I came to Paychex!

    Cons

    If hard pressed, I would say that because I work on a team where many of my colleagues sit in other offices, it would be great if we had more of an opportunity to be together in person.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    An experience that was rewarding in the long run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Rochester, NY
    Former Employee - Software Developer in Rochester, NY

    I worked at Paychex as an intern (less than an year)

    Pros

    Company stability, job security, wealth of knowledge and go-to for help. There are many ways that you can develop professionally with training

    Cons

    Pay, conservative atmosphere, very "corporate". The work atmosphere is too corporate. Getting rid of the cubicles would help make the environment more engaging

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Hard Working Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY

    I worked at Paychex full-time (more than 3 years)

    Pros

    Managers have a strong sense of responsibility. The culture is that even if you have been with the company a long time, you still need to work hard. This is nice to see when working up to management.

    Cons

    Entry level jobs are very monotonous and boring. There are strict standards on overtime.

    Advice to ManagementAdvice

    Maintain the culture promoting hard working managers. Be quicker to promote from within - You lose great people when you are slow at this.

    Recommends
    Neutral Outlook
  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Rochester, NY
    Current Employee - Recruiter in Rochester, NY

    I have been working at Paychex full-time (more than an year)

    Pros

    Management takes an actual interest in your goals and helps you to learn/grow so that you're able to continue to progress within the company. There's so much training available to take advantage of and make yourself a viable candidate for future opportunities. It's nice to work for a company that gives back to it's local community.

    Cons

    The salary can sometimes be below market average but the benefits are very reasonably priced and help to make up for that.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Penfield, NY
    Current Employee - Human Resources in Penfield, NY

    I have been working at Paychex full-time (more than 3 years)

    Pros

    It's a big company with a small company feel. My department has the perfect balance of professionalism and fun. We know how to work hard but also how to laugh and enjoy the day. The company provides my family and I great benefits and there is lots of support for me in furthering my career. The company is stable, solid, and growing.

    Cons

    Pay is decent, not the highest in the marketplace but is certainly not the lowest. Part time opportunities are few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company-Positive Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Recruiter in Rochester, NY
    Current Employee - Human Resources Recruiter in Rochester, NY

    I have been working at Paychex full-time (more than an year)

    Pros

    Strong culture, community minded. A lot of opportunity for growth. Very innovative and extremely stable. Leaders are not satisfied with the status quo, always looking for better ways of doing things. Benefits are very good compared to many other companies.

    Cons

    Consistent change can be challenging but is also helpful.

    Advice to ManagementAdvice

    Continue to seek feedback from your employees to implement change.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to learn, develop, and grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Paychex full-time (more than 3 years)

    Pros

    Year over year, Paychex has been within the Top 125 training companies in the world. The dedication the organization has to personal and professional development makes employees want to continue the learning lifecycle through classroom or WebEx training. Our products are consistently changing to meet the needs of our clients and without this training I would not be able to knowledgeable information to prospects.

    Cons

    With rapid growth and expansion, it is sometimes difficult to keep up with the changes. Bringing an innovative mindset and time management skills helps to ensure you are meeting any expectations!

    Advice to ManagementAdvice

    Leadership has done a fantastic job rolling out a mission, purpose, and values to the entire company. This has helped me with my daily responsibilities to ensure I am meeting high service expectations and acting as a true partner!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Paychex Proud

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Rochester, NY
    Current Employee - Manager in Rochester, NY

    I have been working at Paychex full-time (more than 10 years)

    Pros

    Incredible financial growth. A true and exciting shift to a culture of innovative technology and flexible service. I have watched this company evolve and change over many years. Now is the very best time to be at Paychex. I love it!

    Cons

    If you don't like change, Paychex is not for you.

    Advice to ManagementAdvice

    Thank you for everything you do to make this such a great place to work!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I have worked at Paychex for almost 9 years and have enjoyed every step of my career here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Paychex full-time (more than 8 years)

    Pros

    My favorite part about Paychex are the people - they are amazing! My team is like family to me.
    Paychex seems to always be moving forward, always a new product or system to keep us competitive in the market. I have always felt stable with Paychex and in my position.
    Paychex gives back to their employees and to the community - I am so proud to say I work for Paychex.

    Cons

    Always busy! There is never a dull moment in my position

    Advice to ManagementAdvice

    Thanks for all that you do and for your commitment to making Paychex a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO

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