Paycom

www.paycom.com

Paycom Reviews

Updated January 21, 2015
Updated January 21, 2015
169 Reviews
4.3
169 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paycom President Chad Richison
Chad Richison
148 Ratings

Review Highlights

Pros
  • If you put in the hard work they will definitely reward you back (in 13 reviews)

  • That comes with being part of a rapidly growing company (in 9 reviews)


Cons
  • Work/life balance is poor, as my life began to revolve around the job (in 9 reviews)

  • I guess if you don't like hard work it could be considered a con (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    Excellent workplace and Lots to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer Intern in Oklahoma City, OK
    Former Employee - Software Developer Intern in Oklahoma City, OK

    I worked at Paycom

    Pros

    I interned at Paycom in the summer and loved this place.
    The pay was good enough.
    The people were very friendly and I even got a full-time oppurtunity after my intership was over.
    The Luncheons and Code-A-Thon were very enjoyable.
    Nice Management as well and very good training programs.
    Many benefits including: $4 lunches, $1 health insurance, 401k matching and many others.

    Cons

    Can't think of any cons.

    Advice to ManagementAdvice

    Great work.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    I guess I've been drinking the koolaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payroll Team Leader in Oklahoma City, OK
    Current Employee - Payroll Team Leader in Oklahoma City, OK

    I have been working at Paycom (more than 5 years)

    Pros

    The culture is easily the best in town. People are happy to be at work each day. Even during the busiest time of year, you'll still see smiling faces. That's because we know (at least those of us who have been around love enough to see it) that Paycom will take care of us. If something doesn't work, they fix it. We take frequent employee surveys and upper management actually listens. Seriously, I have the vacation time to prove it.

    Cons

    The end of the year is hard. There's no way around that. But, they are up front about that fact during the hiring process.

    Advice to ManagementAdvice

    Never let our culture stop being a priority. The people at Paycom are the reason for its success.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Might as well call this place PayCon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside B2B Software Sales in Washington, DC
    Current Employee - Outside B2B Software Sales in Washington, DC

    I have been working at Paycom full-time (less than a year)

    Pros

    Employees steal sales from one another.

    Cons

    You're promised high pay, but you don't get it.

    Advice to ManagementAdvice

    You need new staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Paycom Response

    Jan 14, 2015Representative

    We are sorry to hear you’re less than pleased. Our sales organization has protected territories and we are concerned to hear of your experience. In order to ensure this doesn’t happen, we encourage ... More

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  5. 3 people found this helpful  

    It's not a perfect company, but it is working towards it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transition Specialist Representative
    Current Employee - Transition Specialist Representative

    I have been working at Paycom

    Pros

    I am going to start out by saying the Transition Specialist Role at Paycom is not an easy one. That being said, since I started a year and a half ago I have seen nothing but vast improvements in our process/job tasks, and department.

    Compensation: Since I started here, the compensation changed for the better 2 times. First, one to two months in, they raised the compensation after processing your quota by $5k. Then at the end of 2013, they increased the starting base salary by $6k. In a little over a year I have hit two quotas resulting in a 2 base increases plus commissions around $2-3k per month. This is a busier office, but it is not out of the ordinary by any means. Plus there is a car allowance as you will drive a good amount at this job.

    Process: I would have to say the best thing about this company is managements ability to listen to feedback. Being a relatively new department, and one that not many other payroll companies have, we did not have a lot of guidelines to start out. Our management team has listened to our feedback in many areas to make our jobs easier to do. That being said, there is still a lot of room for improvement, which I will discuss below, but it definitely is appreciated to see your concerns being handled.

    Department: As I said, our department is always changing, and in my experience it has been for the better. When I started there were two regional managers, so outside of hitting your quotas for base bumps, the job growth potential seemed kind of bleak. At the end of 2013 they promoted 5 or 6 additional people from our department and divided the company's offices into regions. This gave me hope that they will continue to grow this program, and even though my future might not be outlined currently, there is a good chance that I can grow into a role that may not even exist at the moment. We have also worked very hard to get the office balance back in check and work with the sales reps, and not for them as it seemed was the norm.

    This may all seem happy and scripted but despite my great respect for this company and the people running it, there were definitely sometimes that I was not this content in my role and had thoughts of leaving.

    Cons

    Work/Life Balance: During the busy times of the year, it can get kind of crazy. It was not uncommon for me to be answering emails late at night, working on projects way past 5, being on site with a client past hours, or driving home or to a client after or before work started. It is not required, but at the time, I felt it was the only way that I would be able to complete my job and keep projects on track. I think the hiring of the many more TSRs will help this greatly, I think we have almost tripled the amount since I started. It is always going to be a stressful job, but the workload on top of it was at some points unmanageable. This being said, I did have support from my regional manager which is probably one of the main reasons I am still working at this company.

    PTO/Sick: Pretty much every review will have this topic in the cons section. Do I wish we had more PTO or Sick, absolutely. Coming out of college it is a stark difference in free time. I wish I could take a long vacation, but long weekends are it for the most part. I will say that I work with a lot of companies in the transitions, and our policies are right about on par with most businesses. Yes, other companies offer great PTO plans, but often at the risk of another benefit. I wish it was better, but I cannot say it is worse than the standard policy

    Advice to ManagementAdvice

    Keep taking feedback, we are the experts on our role and you have been doing a great job at making it a role we want to work in. I think we have a truly passionate management team and they are growing this into a company that everyone will want to be a part of. I am glad I got in when I did.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Best opportunity around as long as you are willing to put in the work during your first year to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Executive in Denver, CO
    Current Employee - National Account Executive in Denver, CO

    I have been working at Paycom full-time (more than 5 years)

    Pros

    Working at Paycom is the most rewarding career I’ve had. As an executive sales rep, my earnings match the hard work I put in. Selling the Paycom product is easy because it’s the only true single application in industry and allows business to increase efficiencies and empower its employees. I’m a competitive and driven individual and Paycom recognizes that and rewards me accordingly.

    Cons

    It is hard work, but pays huge dividends.

    Advice to ManagementAdvice

    Continue to do what you’re doing because Paycom is one of the fastest-growing companies in the country.

    Recommends
    Positive Outlook
    Approves of CEO

    Paycom Response

    Dec 30, 2014Representative

    Thank you for telling others about your experience. Your dedication and hard work ethic are greatly appreciated. Keep it up!

  7.  

    Worst job I've ever had from the worst company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll Specialist in Oklahoma City, OK
    Former Employee - Payroll Specialist in Oklahoma City, OK

    I worked at Paycom

    Pros

    the pay plan was fairly aggressive, but still not proportional to the work involved. They don't require any payroll related experience from their employees, which is good for people that need jobs, but not very good for their clients.

    Cons

    Working at paycom was worst than working at restaurants growing up. their leadership team has no idea what's involved half of the companies positions, or the kind of stress that's pushed onto the payroll specialist. I was working there for two years under the most incompetent manager I could imagine. Paycom only promotes from within for most positions, so most of their management team has no experience outside of the company. adding this to their high turnover, most payroll specialist have only worked for the company for less than two years. the clients are trusting kids that have barely gotten out of college with a sociology degree, to make important tax adjustments for their company.

    while working there as a payroll specialist, I was never properly shown how to validate taxes at the end of each quarter. because of this, my clients had huge tax issues each quarter that they were completely unaware of. The system doesn't keep track of taxes correctly for several reasons, so taxes needed to be manually adjusted for individual employees from about 20% of my clients each quarter end. Every time I had asked for help in any circumstance, I was refereed to a "senior specialist" on my team. The senior specialist have worked for the company for at least a year and are under more stress than the entire team since they have up to 150 individual clients, and are working on their own issues each day. our senior didn't have the time, tact, or desire to adequately walk me through the process.

    while initially in appears that there is a lot of potential to move up in the company, there isn't really enough growth to have a likely chance of being promoted. while working there, I saw far more employees get fired over minor mistakes, than to see employees get promoted.

     the computer system frequently changes with aesthetic updates, which do nothing to fix the abundant problems and glitches that frequently come up. they have hundreds of known glitches that never see any progress, while the programmers instead direct their attention at color schemes.

    while paycom does have training programs for their payroll specialist, they are extremely minimal. since the computer system changes so often, training is a constant thing. the specialist don't get much of a chance to experience the new system before an update happens, so when the clients call in with all of the new questions, as a specialist you'll have to research everything on your own. the team leaders who are over the specialist don't deal directly with the actual computer system once their promoted, and usually aren't able to keep informed of the constant system changes. as a specialist, you have no one to ask for help from when clients come up with an issue your unfamiliar with. If you ask around to the other specialist, you get different answers from each of them.

    through my training some of the focuses were " never let a client know how little experience you have" , " never let your clients know how many clients you actually have", and my personal favorite, " always have the clients fix their own problems, even if you could help them significantly" . there were several occasions that came up with that last topic. For the two years that I worked there, I was only allowed to work overtime through Christmas and new years. no specialist are allowed to take any days off for all of December since the w2's are needing to be filed. I never had enough time to help my clients solve their issues. when I tried to, I was told that I was wasting time, and needed to focus on other things.

    In the end, my manager overloaded me with work and through constant meetings pulling me away from all of the workload I was given, I had far too much stress to continue employment there. The health insurance was nice. the cafeteria only served salads 90% of the time. while I was originally told that my focus was the clients and to make their experience better, I was never equipped to do that, and constantly told otherwise by my direct manager. this was the worst job that I've ever taken, and I wouldn't wish it on my worst enemies. I hope to never encounter the same amount of stress that I was given through that two years of employment. I was physically sick with anxiety several times through that period.

    Advice to ManagementAdvice

    let the specialist make request for updating things in the system and encourage them to make these requests.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Paycom Response

    Dec 30, 2014Representative

    We’re disappointed to hear your experience wasn’t positive. Your feedback is important and has been passed on to our leadership team. We want to take a minute to address a few of your ... More

  8. 1 person found this helpful  

    Great company to work for in certain positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Oklahoma City, OK
    Former Employee - Administrative Assistant in Oklahoma City, OK

    I worked at Paycom full-time (more than 3 years)

    Pros

    Benefits: $1 dollar health care
    miscellaneous pros: Gym, boot camp classes during lunch, zumba classes after work, .25 cent soda, $4 dollar catered lunches, Paycom prom, free lunches once a month, Training classes, Free Paycom shirts
    The overall environment is very friendly and professional
    They do value your honest feedback and opinions and try to improve, by sending out surveys every so often on the company.

    Cons

    For any of the admin positions the pay is horrible. Turn over rate is high for that position because of the pay and the opportunity for advancement is poor. 4% percent raises a year. When others get quarterly bonuses, raises, special incentives and recognitions. Over worked and under paid for that position and certain departments will not allow you to transfer to another. Department require lots of over time, Coming into work early, working through lunch and staying after 5pm
    PTO and family/work life is hard to balance your first year. Time is only accrued each pay period
    Young newly graduated employees, sometimes office drama and inappropriate things going on

    Advice to ManagementAdvice

    Raise the pay for some positions and recognize them more for all of their hard work.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 6 people found this helpful  

    My experience at Paycom has amazing! The career of a lifetime!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Paycom full-time (more than 3 years)

    Pros

    I have worked for Paycom for almost 3 years and have nothing but positive things to say. I am grateful to have a career that I view as the career of a lifetime. Paycom provides endless opportunity to grow professionally and financially. I enjoy the challenge and get to work with true executives everyday. Paycom has completely changed my life and perspective on professionalism. Paycom rewards you for your hard work. You can become as financially successful as you want to be. You determine your income!!!

    Cons

    I have no cons, unless you do not enjoy hard work!

    Advice to ManagementAdvice

    Keep up with the positive culture!

    Recommends
    Positive Outlook
    Approves of CEO

    Paycom Response

    Dec 19, 2014Representative

    Thank you for telling others about your experience at Paycom. Keep up the great work!

  10. 3 people found this helpful  

    The Best Company I've Ever Worked For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Oklahoma City, OK
    Current Employee - Manager in Oklahoma City, OK

    I have been working at Paycom full-time (more than 8 years)

    Pros

    The office culture - we hire really smart, driven, positive, service-oriented people which makes for a great environment. I respect all my coworkers. They make me better and it makes coming to work enjoyable.
    Our product - I truly believe we have the best product in our industry which makes selling it, marketing it, and supporting it fun. It's awesome to work for a company/service/product you can be passionate about.
    The opportunity - The sky is the limit at Paycom. The growth we see year over year creates incredible career opportunities for committed employees. The success stories I've seen are truly inspiring and Paycom encourages the success of its employees through great training programs and leadership.

    Cons

    It's hard to find cons to write about at Paycom. I've worked at quite a few places in my 21-year career and seen a lot of corporate dysfunction. It's just not like that at Paycom. We have growing pains from time-to-time. Sometimes it's hard to hire fast enough so the work load becomes heavy and there are seasons where it's more stressful than others but it's always temporary.

    Advice to ManagementAdvice

    As we get bigger and bigger, be intentional in keeping the culture we have. Continue to show your commitment to employees through great training and perks and opportunities. Don't ever stop surveying and looking for ways to affect positive change throughout the organization. You do a great job now, don't lose it as we double, triple and quadruple in size.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 8 people found this helpful  

    Change. Opportunities. Growth. Reward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK

    I have been working at Paycom full-time (less than a year)

    Pros

    Change: Paycom is constantly changing and moving at a fast pace because we do what it takes to make our clients happy with our customer service and products. We are constantly creating new ideas and innovating products to improve our system.

    Opportunities: This is not an easy job, but the best part of it is that we receive opportunities daily. Most would see these as "challenges" but it is all on your perspective. Because of the constant changes and developments, this brings opportunities to think outside the box, create new ideas, learn new skill(s), and improve yourself personally and professionally. You will learn something new at least once a day.

    Growth: These opportunities that we receive daily only stretch us to grow personally and professionally. This is where our most success comes from. If we see ourselves improving then our work effort will increase. Paycom and ourselves benefit from this. The more Paycom grows and improves, the more we grow and improve.

    Reward: If we put in the hard work to help build this company to be successful then the more reward we get as individuals. The satisfactory of overcoming an opportunity is extremely rewarding. These actions do not go unnoticed. The managers and executives notice when hard work is being put forth and that you are dedicated to the company's vision. This leads to recognition and promotions. On top of that, the company environment is phenomenal! Everyone is so welcoming and have the same passion of striving towards Paycom's vision. The company takes care of its employees by offering fantastic benefits, affordable lunches daily, cheap vending snack/drink items, themed functions to participate in, competitions and etc.

    Cons

    Leadership Trainings/Classes: This is specifically for those who really what to grow and move forward as a leader. For a company you talks highly about its leaders and looking for the next leaders, having leadership course available would be beneficial. There are hardly classes or trainings on this to better ourselves. This is something that is not completely available to us.

    Advice to ManagementAdvice

    Hearing your employee's feedback is great. It lets us know that we do not go unnoticed or unheard. Since Paycom is known for its hard working employees and great services, it lets us know you truly care. Continue to fight and stand for us and we will continue to do what is asked of us as employees.

    Recommends
    Positive Outlook
    Approves of CEO

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