Payless Car Rental

www.paylesscar.com
Employer Engaged

Payless Car Rental Reviews

Updated February 5, 2015
Updated February 5, 2015
15 Reviews
2.7
15 Reviews
Rating Trends

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Richard L. Stevens
4 Ratings

Employee Reviews

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  1.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Payless Car Rental

    Pros

    None. None. None. And none.

    Cons

    Shady, owner was very creepy. Told me to wear short skirts and to show a little leg to get customers to come in. Lied about commission compensation. all of our cars had upwards of 50k miles. Terrible.

    Doesn't Recommend
    Negative Outlook
  2.  

    Beware a company who doesn't care about your success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Payless Car Rental full-time (less than a year)

    Pros

    From what I understand there is good earning potential from commissions in some busy locations, however that is not always the case in the slower branches. Easy, some might say TOO easy hire process.

    Cons

    Corporate takes a hands off approach to training and support. After 2 online classes about the sales process I was put on the front lines to work alone at my location. 3 weeks later I still have not met the sales trainers who keep getting rescheduling. I still have no clue how our commission structure works as I keep being told "someone else" will explain it "later". There is no management at my location so any problems I encounter while working alone I must call another manager from another state and hope that they are willing to help and are able.

    Advice to ManagementAdvice

    Don't assume that a location with 8 different employees who are brand new will simply "figure things out" and leave them alone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good college job, but nothing to maintain for long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Payless Car Rental

    Pros

    Pros to working here were just having extra money during school, and nothing else.

    Cons

    Management, management, management! The headquarters never paid attention to what the managers were doing and they got away with everything. We would never get raises that we were promised and were not always treated correctly.

    Advice to ManagementAdvice

    My advice would be to find a manager with decent skills and actually pay them accordingly. They will in turn, spend more time helping employees, have more motivation, and also will help run the business correctly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Lacks Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hebron, KY
    Current Employee - Anonymous Employee in Hebron, KY

    I have been working at Payless Car Rental full-time (less than a year)

    Pros

    Fairly autonomous work environment. Good benefits.

    Cons

    No clear chain of command. Zero flexibility with regard to work-life balance.

    Advice to ManagementAdvice

    Develop a management team that would be onsite.

    Doesn't Recommend
    Negative Outlook
  6.  

    Active physical labor with the help of others working as a team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Payless Car Rental

    Pros

    Learned a lot about team effort here at this company as a service agent.

    Cons

    During my employment here there was a merge with another company that caused a lot of confusion.

    Advice to ManagementAdvice

    Provide more attention to the service agents as they work just as hard as the rental agents.

  7.  

    It suuuuuuuuuuuuucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Car Rental Agent in Orlando, FL
    Current Employee - Car Rental Agent in Orlando, FL

    I have been working at Payless Car Rental full-time (more than 5 years)

    Pros

    The people you were with

    Cons

    Inadequate training, talk to your employees they are your success or failure, don't cut commissions in half, after being there for over 5 years, this is how you treat the people who have been there for you,

    Advice to ManagementAdvice

    Pay your people properly

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Orlando, FL
    Current Employee - Anonymous in Orlando, FL

    I have been working at Payless Car Rental full-time (more than 3 years)

    Pros

    Busy , great coworkers,can't think of anything else

    Cons

    Pissed off customers, commissions cut in half,

    Advice to ManagementAdvice

    You cut our commissions in half. We understand cutting commissions. But when you cut in half does not keep you motivated that is why you will lose more rental agents

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Paychecks aren't on time and management lies about earning potential. You will be offered the job on the spot because they're desperate for employees. Don't let the fact that they are owned by Avis fool you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Car Rental Agent in Los Angeles, CA
    Former Employee - Car Rental Agent in Los Angeles, CA

    I worked at Payless Car Rental full-time (less than a year)

    Pros

    I quit and I'm happy I did. I can't think of anything positive.

    Cons

    Dirty broken down vehicles. No benefits too expensive they may as well not offer at all. No future. You will do more outside of you job description and not even a thank you.

    Advice to ManagementAdvice

    You should care more about your customers and their safety. You know your vehicles aren't suitable for the road.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Company acquired by major corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Car Rental Agent in Orlando, FL
    Former Employee - Car Rental Agent in Orlando, FL

    I worked at Payless Car Rental full-time (more than 10 years)

    Pros

    Enjoyed working here when it was a smaller company, stable employee base, easy access to managers.
    Reasonable expectations and team spirit.

    Cons

    Since the acquisition totally different environment. No communication with management or by management. Incentives etc have been altered and management has totally changed. A lot of employees dissatisfied.

    Advice to ManagementAdvice

    Company was successful for many years, why change the whole culture?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Customer Service orientated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Car Rental Agent in Myrtle Beach, SC
    Current Employee - Car Rental Agent in Myrtle Beach, SC

    I have been working at Payless Car Rental full-time (more than a year)

    Pros

    Meeting people from all over the world is what I find exciting about the position I hold at Payless Car Rentals

    Cons

    Not having what the customer wants in reference to the automobile that they reserved or not having cars to rent

    Advice to ManagementAdvice

    Making sure that they converse with the Chamber of Commerce to see what festivities are being held so that we can prepare for customer demands on vehicles when they arrive to our area

    Recommends
    Positive Outlook
    No opinion of CEO

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