Payless ShoeSource Reviews

Updated July 3, 2015
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2.5
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Recommend to a friend
Approve of CEO
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Paul Jones
189 Ratings

Pros
  • Gift certificates and discount on shoes (in 19 reviews)

  • I'm a full time student so a flexible schedule works great for me (in 35 reviews)

Cons
  • This is honestly probably the hardest minimum wage job I have ever had (in 37 reviews)

  • Customer service is also affected with not enough coverage (in 34 reviews)

More Pros and Cons

731 Employee Reviews

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  1. Key Holder/Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Payless ShoeSource part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The job it self isn't very hard, and the company provides so much assistance with online material.

    Cons

    The pay is low, and there is a lot of pressure put on the associates to make the days sales goal.


  2. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate-Assistant Store Manager in Reedley, CA
    Former Employee - Sales Associate-Assistant Store Manager in Reedley, CA

    I worked at Payless ShoeSource full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working here, you really develop a customer based relationship and learn how to succeed with each customer. Develop friends you work with. Become independent with youR work.

    Cons

    Employer did not care much about the customer, made the employees feel pressure for things that seemed though important-not before a customer.

    Advice to Management

    good experience but i would advice people to grow somewhere else For their career.


  3. Schizophrenic decision making

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Distribution Planner in Topeka, KS
    Former Employee - Distribution Planner in Topeka, KS

    I worked at Payless ShoeSource full-time (More than 3 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, nice cafeteria, located in an affordable community, quickly promoted if you're competent

    Cons

    Workplace is stuck in the 20th century. They hire a lot of young people but don't offer a new forward-thinking work environment and so those folks are quick to leave as soon as they can. There's a lot of rework because higher-ups can't commit to a strategy. Gets very frustrating

    Advice to Management

    Commit to a strategy. Offer flexibility if
    You want millennials to stick around.


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  5. Store Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Saint Louis, MO
    Current Employee - Store Manager in Saint Louis, MO

    I have been working at Payless ShoeSource full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Discount, bonus opportunities, team work, experience

    Cons

    Constant promo changes, shipment, rack plans, messy inconsiderate customers

    Advice to Management

    Run away.


  6. Key holder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Payless ShoeSource part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company that hires from within so there is always room to grow and advance

    Cons

    Not enough hours and payroll left to do things by yourself

    Advice to Management

    Only expect what you as a person can do


  7. key holder

    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at Payless ShoeSource (Less than a year)

    Pros

    Great place to work, easy and friendly

    Cons

    Kids come through and tend to make messes a lot.


  8. Love the company but doesn't pay enough.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-Time Sales Associate in Garland, TX
    Former Employee - Part-Time Sales Associate in Garland, TX

    I worked at Payless ShoeSource part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the discounts that employees get and meeting new people everyday! It's pretty easy and there's always something to do that can make your day go by faster.

    Cons

    Not enough pay. Got hired at 7.25 and now I'm at 7.43 didn't get a raise this year, still don't know why. Found out it was removed, which I found very odd.
    And recently I found out they hire people at $8/hour now.
    So I'm pretty much training new people that are getting paid more than me.


  9. cahier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Payless ShoeSource full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    its pretty fun and i like the way they treat there customers.

    Cons

    there nothing wrong about working at payless.

    Advice to Management

    continue what your doing


  10. Keyholder

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Payless ShoeSource part-time (Less than a year)

    Pros

    Was great in teaching you how to service. Loved the roll play. The associates were fun to work with.

    Cons

    Too much service. Pay was ok but not great.


  11. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT

    I worked at Payless ShoeSource

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very Easy to display as directed with the sent layouts ( Pictures)

    Cons

    Can not change to exhibit your own expertise.



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