Paylocity Reviews

Updated September 13, 2014
Updated September 13, 2014
87 Reviews
4.5
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paylocity President & CEO Steve Beauchamp
Steve Beauchamp
72 Ratings

Review Highlights

Pros
  • Great work life balance, and great work from home policy (in 12 reviews)

  • We have a great work-life balance, definitely with a work hard play hard mentality (in 12 reviews)


Cons
  • Just like with every growing company, their are some growing pains but very balanced overall (in 9 reviews)

  • I have nothing bad to say about this company (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Great company, amazing benefits, and A LOT of opportunity to grow with in the company!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support  in  Arlington Heights, IL
    Current Employee - National Sales Support in Arlington Heights, IL

    I have been working at Paylocity full-time for less than a year

    Pros

    This really is the best company to work for, for a number of reasons! I was looking for an opportunity to start my career within an organization and I found it!! When I first interviewed for this position the recruiter and management were 100% clear of what was entailed in this position. In the interview process you actually sit with current NSS employees and see what they do on a daily basis, listen to their calls as they are making calls, and see exactly what you would be doing if you chose to accept the position. As an entry level position the benefits are AMAZING and on top of your base salary you can earn some serious commission! I have now been at National Sales Support for 9 months and have already been promoted! Management has supported me the entire time from my start date till now and they are always available for questions. There is a quota to be met and they give you the time and resources to make it! The quota is 100% attainable and most people exceed the quota given! If for some reason an employee does not meet quota there are endless resources and tools to help your self. The main thing is that you want to help yourself and you are driven to be successful! If you aren't driven and do not have the capacity to reach out and ask for help then this position may not be the right one for you, as it would be with any job! I feel this job is not hard by any means but it may not the best fit for everybody.
            The overall work environment is what makes this position that much better! It isn't a cut throat environment that most sales jobs can be. We all work together, help each other on a daily basis, and all know how to work hard. There are almost daily competitions that can earn you extra cash (and I mean $$$$ cash!) on top of your usual salary and commission, as well as games to play! Management has been in our shoes before and they know the job can be frustrating at times. I don't know of any other place where they ENCOURAGE you to get up every now and then and play ping pong or bags?! Management knows how to recognize when people are doing well and reward them. I was promoted when I was here for six months and will soon be looking at other positions with in the company! I wanted a place to start my career and I did and could not be happier!! I have always had the support of ALL my managers the entire time and know that I always will!

    Cons

    Like any other entry level job you need to prove your self, and as long as you put the time and effort in there are huge rewards at the end! Anyone who thinks they are "entitled" to a position needs to get a reality check because there is no company out there that will give you a position because you think they should! Work hard here and good things will come of it!

    Advice to ManagementAdvice

    Keep doing what your doing! We are always looking to learn more so keep up the training like you are!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Welcome to phone hell! National Sales Support!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support  in  Arlington Heights, IL
    Current Employee - National Sales Support in Arlington Heights, IL

    I have been working at Paylocity full-time for more than a year

    Pros

    This job will motivate you to stay in school and do absolutely anything you can to stay out of "sales". Telemarketing is more like it. That's a totally different game. Promotions are actually lateral moves. Office culture is very mixed. The atmosphere has been rather depressing for a while. Playing bags and occasionally speaking about a dusty PS4 is fun. I guess.

    Cons

    Is it a coincidence that there has been a sudden explosion of long winded and overly positive National Sales Support reviews right after a manager recently ranted about truthful Glassdoor reviews? I think not."Sales is not for everyone" is a familiar phrase in some of these reviews and is used in the office as well. That's right, sales is not for everyone. If you have an education you should run far from a sales career. Young people are often roped into these ridiculous "entry level" jobs by dumb smiley promise of a promotion after one year or a fun atmosphere. Going from one customer service job to another is not a promotion. That being said, this is not a sales job. You don't manage a thing and you're not selling anything. Your sales manager may want to flower things up by calling you a sales team but National Sales Support is far from being any kind of sales focused job. This is telemarketing, there truly is a huge difference. You make 150-200 phone calls a day to people who are extremely tired of hearing you and several other companies calling them repeatedly to exclaim how you have come with news of a payroll revolution. You will be trashed repeatedly and it has nothing to do with your talent as a "salesperson". Your pitiful commissions will slowly disappear as the appointments you set for outside sales reps get "cancelled" due to unforeseen events such as "I forgot" or "I only waited 2 minutes for the client".You will be wowed by the promise of " a PS4, a ping pong table and various other games!" If you can find time to play this PS4 it will be amazing. If you choose this job based on dumb crap like this then you deserve the misery that's coming your way. You will be in awe of a management team who manage to have absolutely no focus and do not share any kind of common ground. This position does not prepare you to do anything else within the company. Your team lead probably knows less about payroll than the helper monkeys at ADP do. Your best day of work here will be the day you quit. If you spend a year here, manage to somehow come some within 100 miles of your ridiculous quota and you kiss enough buttcheeks you will no be promoted. You will simply be given an interview in another department without having to apply online. Yippee! One of these reviews mentioned you don't have to take calls or do work outside of work hours. That goes for most jobs where you are not in management or some kind of highly skilled and essential work. If you had to do that for this position you would lose your mind far faster. If you had to do that sort of thing then you would probably be getting paid some real money.

    The greatest joke is seeing management attempt to make the same phone calls you're making and get shot down just as bad if not worse than you do. It's pitiful and only makes people feel worse when you fail yet come back the next day telling them how awful they're doing. The turnover in this department is catastrophic. I have seen so many people leave that it's almost comical at this point.

    Advice to ManagementAdvice

    Do not lie to potential new hires and fill them full of lies about promotions. You need the high performers too badly to let them go and there are too few of them anyway. Also, stop learning your management techniques from the " Look Mom, I Learned to Manage!" coloring book.

    Doesn't Recommend
    Disapproves of CEO
  3. 7 people found this helpful  

    Extremely Positive, Motivational, Encouraging, and Exciting!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support  in  Arlington Heights, IL
    Current Employee - National Sales Support in Arlington Heights, IL

    I have been working at Paylocity full-time for less than a year

    Pros

    I don't even know where to start, they pretty much let you now from the get go that the position as a NSS rep takes a lot drive and motivation and that it isn't for everyone. not to discourage you, but simply to let you know that you need to work hard in order to play hard. They are upfront about the one year minimum at the position in order to be promoted to higher levels within the company. They preach and follow open communication with is unbelievably beneficial. The managers try to help as much and as often as they can and literally guide you to success when you first start so that moral is high and once you have gotten into the swing of things, they actually give you the opportunity to grow within the department as a Senior NSS rep (if you're at 105% quote, which is a very reasonable expectation). when you start off, they don't expect you to come swing through the gates and give you ample amount of time before placing you at full quote, which allows you to get ahead in Year To Date quota and build a cushion.

    I, for example, had a very strong start during my first few months but plateaued for a brief amount of time (but still stayed above quota, i just had high expectations of myself) and management was nothing but supportive kept me motivated throughout my fight back to the top.

    Management let's you know that the promotion that can be achieved after the 12 month mark is that they will push for you and make a strong recommendation for you to get the promotion, basically get you an interview. which is often confused by many for lying. but with the company growing at such an alarming rate, competition for better positions is to be expected. there is no reason you can't be promoted if you come in, make the dials, get the appointments, and stay positive. this is an ENTRY LEVEL POSITION, so expecting to not work hard is just foolish for any new hire. the environment is so laid back and casual the least they expect out of their employees is to do what the job descriptions asks of them.

    the company rewards the reps with multiple bonuses (which on occasion match my check after a strong pay period!) in the form of winning ping pong games, bags, bozo buckets, darts. they also have a game room especially for the reps to cool off in if work gets overwhelming. they are completely fine with the reps socializing in between calls to get their mind off things, of course to an acceptable extent. work/life balance is unbelievable! i have never once stressed about not hitting quota on my drive home or when I'm with my family at family/social events. I've had 2 full time entry level jobs before this, and the stress level was unbelievably high! working here literally is like hanging out with friends while making money and growing as a professional, it really comes down to the individual on how they manage their time.

    i can go on for days how this place has been nothing but good to me, and how i think it's one of the best places to work.

    Cons

    i don't have many, but the biggest con would be that they are too lenient. they want you to feel so comfortable that they are willing to let you work at your pace, and then people get carried away and don't produce, and when they fall behind they blame management (i know, it is more of a pro than a con, but even when i want to look for negativity, its bc of extreme positivity).

    another con would be that they make it look so easy that people easily get carried away and feel they are too good for the position, but when they don't find success, they once again blame management (again, i know its more of a pro in regards that they make you feel so comfortable).

    Advice to ManagementAdvice

    be a bit more firm, the fact that you create such a relaxed environment, it essentially gives some people the feel that they are too good for their job. micromanagement is needed for people who aren't performing up to standards. removal of certain privileges should occur if the rep is not performing at their highest level.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    The Place You DON'T Want To Start Your Career At!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support  in  Arlington Heights, IL
    Current Employee - National Sales Support in Arlington Heights, IL

    I have been working at Paylocity full-time for less than a year

    Pros

    Free shirt, ok benefits, and office games we can play like bags(to make all the bros happy and feel like they are still in college), video games, ping pong, and a few others. But there is a reason why they have games, because without them... this would be the worst place to work in America. Hands down!

    Cons

    First lets look the fact that with every bad review the managers and director as people they know will do whatever they tell you to do to write a forced and false positive review. The turn over is so bad here, a few weeks ago now they made a promotional video glamorizing being a national sales support rep. DON'T BE FOOLED! They were all selectively set up, edited, and scripted on what to show and say. All propaganda to make this opportunity look like something special.

    Read the other reviews, for every negative one there are fake scripted positive reviews to counter. I have been asked a few times to write a positive review, but I'm not here to sugar coat this job. It's a scripted telemarketing job where you make a low base, unreachable commission structure, and your advancements after a year as a NSS are into another entry level positions that you will be the same thing.

    Advice to ManagementAdvice

    They say this job is not for everyone... this job should be illegal actually. Management and the directors here should be ashamed of how they cover up the truth. Managers that are currently here are so rude and love there favorite pawns to make them look good, that's not right and shows the character they are and how Paylocity "values" there employees. How can you go to your managers to talk about a concern like they advertise as an "open door", when the director is the head person making this position so poor. Next steps are going to be with HR. It's only a matter of time people will get fed up to the point of broken promises and belittling micro managing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 9 people found this helpful  

    I love working for NSS-best job I have ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support  in  Arlington Heights, IL
    Current Employee - National Sales Support in Arlington Heights, IL

    I have been working at Paylocity full-time for less than a year

    Pros

    Pros? Where to start...I have gained invaluable experience that I do not think I would have gotten at any other entry level sales team. Not only do I love what I am "selling" but I love the environment that I work in...What other company lets you play bags? Ping pong? essentially whatever you want during the day...and PAYS your FOR IT?! I would recommend working here to anyone who is interested in getting entry level sales experience...if you put in the time you will be rewarded for it both monetarily as well as career advancement. It truly is a "Work Hard, Play Hard" work environment.

    Cons

    I don't really have any cons...But if you are a shy person this may be a little bit of a challenge for you...but the management works with you to help you be successful here!

    Advice to ManagementAdvice

    Like any job there will be challenges...it is hard to be the "perfect" manager to everyone but I feel like our team does a great job of providing the resources that we need to succeed.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 11 people found this helpful  

    Overall great company, awesome culture with future career opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support  in  Arlington Heights, IL
    Current Employee - National Sales Support in Arlington Heights, IL

    I have been working at Paylocity full-time for less than a year

    Pros

    Paylocity is fast growing company with a great culture. This was my first job out of college and could not ask for a better opportunity, management has created an atmosphere that promotes team-work and fun. We work hard to meet our goals which are very reasonable and in addition you are given the tools and resources to not just meet them but exceed them, we also have the freedom to take a break from our day and leave our desk and challenge co-workers to games such as ping pong, air-hockey, bags, or games on the PS4 (~ 15-20 game selection).

    To those who properly due there due diligence and want to get into a sales related environment will see that this opportunity exceeds most entry level positions as it relates to a positions company outlook, opportunity, salary/ compensation, etc. Recruiters and managers explain NSS is an entry level position, and explains the responsibilities as well as goals that are set ( which are with out a doubt reasonably achievable) which allows us an opportunity to begin our career that may open other doors at Paylocity after 12 months in this role. Several have already transitioned to other departments while several others are job shadowing in other departments to determine their next move. Within NSS there are great compensation/ bonus opportunities that run daily, weekly, monthly to give everyone the ability to earn extra money on top of your compensation. Not to mention we get paid to play games for our hard work/ success. In my 10 months within this role we have already had golf event, watching movies and sporting events, ½ days off (leave at noon), also multiple days where we got to leave at 2 or 3 PM as a reward for our hard work/ success.

    To be honest... the lack of success by a few past employees is due to the lack of effort on there behalf, their day to day actions and drive explain that, there is no reason you cant see success as long as you have a strong drive, coach-able attitude and you utilize the tools that are graciously provided for you and you will meet and exceed your financial goals and in addition will allow you to reach the next step in relation to career opportunities!! I recommend this position!

    Cons

    No complaints, Any problems/ concerns an employee has the management has a open door policy.

    Advice to ManagementAdvice

    None at this time, keep doing what your doing

    Recommends
    Positive Outlook
    Approves of CEO
  8. 13 people found this helpful  

    Great company and a great opportunity to get started in sales/business world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support Representative  in  Arlington Heights, IL
    Current Employee - National Sales Support Representative in Arlington Heights, IL

    I have been working at Paylocity full-time for less than a year

    Pros

    I am very happy to be a part of a very fast growing company that can lead to a great career path after spending 12 months on the job. Nothing's promised, you have to earn it. It is an excellent opportunity to build and develop your sales/persuasive communication skills as well have an un-capped commission structure. Daily/weekly contests spice up the job and allow me to earn extra money as well. It is a GREAT culture that I haven't seen anywhere else I have worked and my co-workers are amazing people to be around. More so than anything, for me, the product is unbelievable and I feel like this company is just getting started.

    Cons

    It can be a stressful job at times and you need to be able to handle rejection. The first two months can be tough but if you work hard, learn the material and put in your time the job becomes much, much easier as you continue as a rep and you have the opportunity to make very good money. If your not a hard worker or competitive and you aren't striving to get to the next level this position isn't for you!

    Advice to ManagementAdvice

    Don't listen to all of the negative comments because they are so far removed from the truth. Sales isn't for everyone and it's pretty evident by their posts, it takes a lot of effort and dedication.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 12 people found this helpful  

    Great Corporate Experience for Entry-Level Candidates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior National Sales Support Representative  in  Arlington Heights, IL
    Current Employee - Senior National Sales Support Representative in Arlington Heights, IL

    I have been working at Paylocity full-time for less than a year

    Pros

    This was my first corporate job out of college. I had no experience in cold calling and I was given the skills to succeed by my managers, trainers, and co-workers. Working for NSS is awesome because it has a college atmosphere in a corporate setting. I believe anybody who is willing to work hard and do well will succeed with this company. If you do your job (150 dials-a-day and/or 1 appointment) you will be very successful. The more you work the more you get paid! Compensation is great if you are willing to do the work.

    I have grown so much in my months here at Paylocity and I believe that I will be a great candidate to move up or at least investigate other options outside of Paylocity. The skills I have gained over talking on the phone can be applied to almost any other job I will apply for from here on out.

    One must remember that this is an entry-level job. Nothing is guaranteed but they give you a shot, that is all I ask for out of any employer. I believe upper management will have my back once I begin to start looking for other opportunities in the future.

    To anybody applying or considering this position you must have 3 qualties: Heart, Hustle, and Muscle. Believe in what you are selling, work your tail off, and set those appointments and good things will follow!

    Cons

    The real challenge is an obvious one: You are cold calling businesses. Talking with CFO, Controllers, HR People can be difficult and discouraging at time. Some days are better than others, that's sales.

    Advice to ManagementAdvice

    Management is honest and very straight forward. Since day 1 I have been told that if I am successful then I will have an OPPORTUNITY to move forward with the company. I believe this to be an honest statement.

    My only advice to management is to continue to keep a youthful zest in the office. This job is tough. So keeping it fun and relaxed is the best way to keep employees happy and motivated.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 10 people found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support  in  Arlington Heights, IL
    Current Employee - National Sales Support in Arlington Heights, IL

    I have been working at Paylocity full-time for less than a year

    Pros

    NSS and Paylocity is a great place to work. I am a currently NSS rep and have had an extremely positive experience so far. When I read a negative review on here previously, I found it laughable because it was literally the opposite of what I viewed the company to be. There are so many pros to working here, some of them being:
    1) Games. tons of them. We play PS4, ping pong, bags, and golf....whenever we want. Whenever I am having a tough time I simply hang out in the game room....as long as I need to. No one babysits you and tells you how long you can play
    2) Hours and work life balance. This is hands down the best part about the job. I have had previous jobs where I was working around the clock...constantly responding to emails....my boss always asking me to do things, sometimes as late as 11pm. At NSS, when I leave, I leave. I am never required to send a single email or do ANYTHING for that matter once I leave here for the day. Every once and awhile I will work on things outside of normal work hours but its because I choose to do so because I am competitive and want to do really well. Some people get to leave earlier because they earned it. Seriously whats more rewarding than that? work hard and leave early? done. If you don't leave early, you are STILL leaving at 5pm....aka normal business hours. I have never in my life worked at a job where I was out the door at 5pm.
    3) The people here. they hire people that like to to work hard and have fun. Everyone is really nice and supportive. My manager is never overbearing and offers me help whenever I need it. If you don't give them a reason to watch you, they won't. do your job and you are golden.

    Cons

    This is a tough job that isn't for everyone. However, they are very clear about it and give you a chance to shadow employees during your interview. They give you 101 resources to be successful and if you AREN'T successful, its on you. this job is really simple...its not rocket science. You work hard and put in the dials, you do well. Does that make it easy? no it doesn't, but I was never once unclear about the position I was coming into. I have been here for over 6 months and have really enjoyed it. at the end of 12 months you can interview for different areas in the company which is really exciting, but regardless I got great experience to take with me to the next place I go.

    Positive Outlook
    Approves of CEO
  11. 10 people found this helpful  

    Best company to work for in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation
    Current Employee - Implementation

    I have been working at Paylocity full-time for more than 5 years

    Pros

    Co-workers are great, friendly and casual environment. For the most part the company allows it's employees to focus on doing their job without micro-managing. Benefits and pay are good. Flexible remote atmosphere for many of the positions. Software is industry leading - it's nice to work for the best.

    Cons

    Concerns over change in atmosphere no that they are public.

    Advice to ManagementAdvice

    Preserve the culture and continue to trust your employees.

    Recommends
    Positive Outlook
    Approves of CEO

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