Peapod Reviews

Updated July 22, 2015
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2.9
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Andrew B. Parkinson
35 Ratings

69 Employee Reviews

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  1. Helpful (1)

    Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Peapod

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Team Atmosphere, great learning experiences and ability to grow

    Cons

    Every company has pro's and con's when they continue to grow. The difference is if the team can learn from the cons to make them pro's...depends on the team and leadership.


  2. Not a career but decent place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Skokie, IL
    Current Employee - Anonymous Employee in Skokie, IL

    I have been working at Peapod full-time (More than 3 years)

    Pros

    Nice culture, good benefits, and flexible hours.

    Cons

    Company is trying not to go out business so there is a lot of change in upper management. Negotiate a high starting salary because raises and bonuses are low.


  3. Helpful (1)

    Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Peapod full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    When I first started with Peapod, the culture was awesome. However in that last year, or so, with the injection of execs from the parent company, things have changed. People who were once personable, caring, and loving are no longer. The stress has sucked the life out of them. Supervisors and managers are very flexible with schedules, needing time off, etc. The teams are awesome, and have a great group of people on them. You can wear whatever you want, are expected to do your job, and thats pretty much it. Which is nice. There is no micro managing.

    Cons

    Peapod doesn't know how to pay its employees fairly. The pay grade structure is very inconsistent with to many discrepancies. 2014 alone, they cut bonuses, and gave everyone a 1% increase. Everyone is paid, at the least, 15 to 25% under fair market value. HR is a cluster right now and the HR manager is incapable of running a team. The entire HR team left within a month, and anyone new on board puts in their resignation after 2 weeks of starting. So you can imagine the chaos. Lots of broken promises as well.

    Advice to Management

    Pay your employees fairly.


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  5. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Peapod full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people. The brothers who founded the company are wonderful, and have made sure to build a team that carries their values, from work ethic to personality. Hours are flexible, so its great for those of us with families. Plenty of food is always on hand. I work downtown, where we always have music playing. There is also a free gym on the top floor.

    Cons

    Although the atmosphere is great, the pay is not up to par.

    Advice to Management

    Pay your employees more, you are falling way behind.


  6. Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Peapod

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the best companies I have ever worked for. Innovative!

    Cons

    Can't think of any which would change my mind.


  7. Won't recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hanover, MD
    Former Employee - Anonymous Employee in Hanover, MD

    I worked at Peapod full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The pay isn't that bad. Even though i hated the overtime, the extra money was good. The overtime is good for people who really needs the extra money. The employees had a union, so it wasn't easy to lay off employees after 3 months.

    Cons

    The overtime was too much and they don't give overtime until you are almost working out the door. The management was just horrible. They make you work excessively. Some employees really had bad attitudes too and when you complain to the management, they could not really do anything because the employees union.

    Advice to Management

    The management should hire more people and not make people work overtime. Hire 3 different groups for the 3 shifts and stop hiring 2 groups for 3 shifts thereby making people work overtime.


  8. Good Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Coordinator in Skokie, IL
    Current Employee - Logistics Coordinator in Skokie, IL

    I have been working at Peapod

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Free drinks and snacks. Pizza once a month, corporate outings

    Cons

    Poor raises/bonuses. Tough to advance.


  9. Okay but going downhill steadily

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Lake Zurich, IL
    Current Employee - Customer Care Representative in Lake Zurich, IL

    I have been working at Peapod full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Peapod as a company is definitely very close-knit; everyone knows each other well, and when things are slow it's like being with a bunch of friends for the most part. Aside from a few common-sense guidelines the dress code is relaxed even for management. On occasion people bring in food, whether it's management or no. There's a tendency to eat a fair amount there just because of that, and people remark that they've gained weight since working there, but it's not necessarily a negative thing. There's a lot of sharing and willingness to help other people out. For a call center you're paid well, and full-timers get very good benefits, but the company's shift-bid system ensures that you're probably never going to get what schedule you want unless you're one of the two people that've worked there longer than most of the managers have. When you do, though, it's good.

    Cons

    NOBODY in management communicates with one another. Members of the management team on every level have different ideas of policy and procedure and especially if you're in a position dealing with customers then it gets a bit ridiculous. Be ready to memorize everything that you're told for this reason; you'll often find that you're more up to date on policies than your management team is. As we're responsible for servicing the Midwest and the East Coast... well, when it rains it pours. It's no secret that Peapod is steadily going downhill. Some delivery areas are ridiculously awful to the point where it's a running joke that if some aren't two or three hours late then it's just not an ordinary day in the center. And when they are, you're going to have a very bad day on the phones. And it will happen very, very often. HR is very write-up happy and even when nobody communicates to you what company policy for this or that is, you're expected to know it and you WILL get in boatloads of trouble even if it's their fault for misinforming you. Have fun never being able to move around in the center to a different position if you want to take an open position that isn't what you're doing right now until a year when your write-up expires. In all honesty, even when you DO follow policy, from what this anonymous reviewer has seen, sometimes you're still going to get shafted. The easiest way to sum up the experience of a Peapod employee in the Lake Zurich call center is 'damned if you do, damned if you don't'. Finally... the company is just ridiculously reluctant to actually hire a proper staff. Refusing to hire new people after a nicely-sized chunk of the center's staff leave and call volume increases monumentally due to horrifically incompetent delivery facilities is not a great way to run things.

    Advice to Management

    Communication communication communication! You can't give the consistent message that you crave without actually communicating with not only your subordinates but your cohorts in management! And even moreso, please listen to your employees. The worst feeling in the world at a job is realizing that your manager says that they care and want to help you... but then don't do a single thing to actually put their money where their mouth is. It's soul-crushing.


  10. Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Jersey City, NJ
    Current Employee - Delivery Driver in Jersey City, NJ

    I have been working at Peapod part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Co workers and tips were grear

    Cons

    Long hours, hard work be ready to work

    Advice to Management

    Everything need to be out on time to even get back close to on time


  11. Updated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Hanover Hills, MD
    Former Employee - Driver in Hanover Hills, MD

    I worked at Peapod full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    MGMNT, HR.and my co-worker's (Driver's) all good! i miss them! Pay and benefit's were pretty good. Got me out of debt.

    Cons

    Got out of the bldg. for del. late to many times! Warehouse people wouldn't show up for work! The del. route's were totally ridiculous!!!

    Advice to Management

    Have reg. meetings, show employee's they are appreciated.



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