Pearson Reviews

Updated May 4, 2015
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3.1
1,011 Reviews
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John Fallon
261 Ratings

Pros
  • Work-life balance can be upset during busy periods but I've experienced worse (in 71 reviews)

  • Telecommute opportunities so you can work from home 1 or 2 days a week (in 36 reviews)

Cons
  • Lack of transparency between upper management & finance with the feet on the street (in 38 reviews)

  • Nobody leaves (which is probably a "pro" for the company) so there's not much room for advancement (in 15 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (3)

    Strong Company Trying to Transition to Digital

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Pearson full-time (More than 5 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Great company that is focused on learning and every move executives make reflects this.
    A leader in higher education that is well respected for their products
    Sales team is given freedom to operate their assigned territory/team as they see fit (for the most part)
    Base pay can be average/below average, but bonuses can be great
    There is opportunity for advancement to middle management, which is great for new careers.
    Opportunity for advancement to upper management, but often requires crossing divisions.

    Cons

    Company is in the middle of transitioning from a print to a digital content company, and that transition has been very bumpy.
    Lack of qualified technology support and training falls on the sales team and highly distracts from sales.
    Technology has been layered over the years through new products and acquisitions. This results in a inconsistent experience for everyone (sellers and buyers) and causes many technical issues.
    Company is attempting to transition to a more consistent interface for all products, but should build from scratch instead of revising existing products as they are doing
    List of technology issues causes long hours, frustration, and extinguishing many fires for the sales team, and makes keeping existing customers and getting new sales increasingly difficult.

    Advice to Management

    Invest in a MUCH better technology support and training team and processes until the technology is improved to a point where it much more reliable and intuitive. This will lead to many more sales, a happier sales force, less turnover, better brand, etc.
    While the tech support/training is improved, create a new technology platform built around your successes instead of patching and revising your existing technology.
    Take external factors (sales channels, public funding, enrollments, etc) in to account when determining goals instead of solely focusing on improving the previous years results.
    Make sales and goal tracking much more transparent. The current setup causes doubtful and untrustworthy sales people.

  2. Helpful (1)

    Company that cares about education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Pearson full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people care about education.
    Culture is embracing and managers care for their staff
    Huge market share opens doors to new opportunities
    New business models are challenging and fun to work on

    Cons

    Reorg taking far too long
    Focus on efficacy is vague
    Business is severely limited until reorg dust settles

    Advice to Management

    Don't take on such a huge corporate effort like this again.

  3. Helpful (3)

    Lack of Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Pearson

    Pros

    Talented colleagues who cared about their work.

    Cons

    Communication from bottom up and across teams ineffective. No career path to follow. Very limited support from HR.

    Advice to Management

    Need to listen to those doing the work. Lots of ideas and suggestions from those in the lower ranks can help support stronger strategic direction. Not enough voice of the customer feedback. People felt they were working in a bubble.

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  5. Helpful (1)

    My time at Pearson Eduction (Demand Production Center)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Machine Operator in Old Tappan, NJ
    Former Employee - Machine Operator in Old Tappan, NJ

    I worked at Pearson full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Family feel between the workers in our department. Decent pay for the work that we were doing. Relaxed environment for the most part.

    Cons

    No advancement opportunities in this department. After 5+ years of employment, I myself only received one pay raise.

    Advice to Management

    No advice to management since the department I worked for does not exist anymore.

  6. Helpful (3)

    Job is stressful but Pearson is a very supportive employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temporary Scorer in Austin, TX
    Former Employee - Temporary Scorer in Austin, TX

    I worked at Pearson part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I was a temporary scorer. This is a great job if you are trying to get back into the workforce, eg, after staying at home with kids. Pearson knows that employees are their lifeblood and wants to help you be productive and successful.

    Cons

    The work is stressful. Not a lot of upfront training on the scoring job. Training is self-driven.

    Advice to Management

    Spend an hour for the major scoring jobs like STAAR writing explaining what you are looking for and it will help people as they are going through their self-paced training. More flexibility in regional scoring hours would be useful.

  7. Receptionist/Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist/Administrative Assistant
    Former Employee - Receptionist/Administrative Assistant

    I worked at Pearson

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company, Great people, great location

    Cons

    My only con is the pay isn't that generous.

  8. Management professional that has exceptional skills in relationship building, business development & productivity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Text & Image Project Manager/Permission Specialist in Hackensack, NJ
    Former Employee - Text & Image Project Manager/Permission Specialist in Hackensack, NJ

    I worked at Pearson (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good company to work for if you like higher education book publishing.

    Cons

    They keep doing layoff every 6 months to make it look like they are earning a profit.

    Advice to Management

    Stop lay off of good quality employees

  9. Customer Service/Data Processing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Data Processing in Bala Cynwyd, PA
    Former Employee - Customer Service Representative/Data Processing in Bala Cynwyd, PA

    I worked at Pearson full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for

    Cons

    I have no cons about this company

  10. Helpful (2)

    Influential company, not enough emphasis on workplace collaboration

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Pearson full-time (More than a year)

    Pros

    Good benefits, smart people.

    Cons

    Company encourages working from home, and the recent period of layoffs has resulted in a less vibrant and productive office culture.

  11. contact center that handles tech issues and web site development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSC Shift Supervisor in Iowa City, IA
    Current Employee - PSC Shift Supervisor in Iowa City, IA

    I have been working at Pearson full-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Lots of interesting things to do. Very important work.

    Cons

    Lack of Training, no real support.

    Advice to Management

    Invest more on technology and development.

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