Pearson Reviews

Updated September 22, 2014
Updated September 22, 2014
803 Reviews
3.2
803 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Fallon
165 Ratings

Review Highlights

Pros
  • Usually a great work-life balance if you're in Production or Media (in 60 reviews)

  • Almost all of my colleagues with families work from home twice a week (in 30 reviews)


Cons
  • Lack of transparency between upper management & finance with the feet on the street (in 32 reviews)

  • IT development teams and operations tend to work long hours (in 25 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Customer Digital Success Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Digital Success Agent  in  Columbus, OH
    Current Employee - Customer Digital Success Agent in Columbus, OH

    I have been working at Pearson full-time for less than a year

    Pros

    Pearson is a good place with great benefits. The hours are great and never force you to have overtime but you can if you want during peak time. There is some down time as well as times you are completely swamped. In my opinion it's not a hard job by any means. Learn the material then teach professors.

    Cons

    There isn't much upwards movement in CDS unless you leave the department. The management isn't old and does not seem to be planning to quit any time soon. If I planned on moving up id have to go to a different department or go to a different company.

    Advice to ManagementAdvice

    Management is great and on top of things

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good place to work; Education is its mission.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson full-time for more than 8 years

    Pros

    Pearson has a noble purpose; to provide educational products and services that help people improve their lives. People at Pearson feel vested in that purpose.

    Pearson also has great benefits and is a fairly diverse place to work.

    Cons

    There has been alot of reorganizations that have occurred recently so there is a bit of instability in the workforce. Therefore many folks are a bit worried about the future and their jobs.

  3. 2 people found this helpful  

    Toxic work environment for young, ambitious, and mission-driven idealists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson full-time for more than a year

    Pros

    - Flexible work hours (great for working parents) -- people are pretty chill about when you come in and leave, as long as you get your work done
    - Work from home policy -- a lot of people choose to work from home full-time and many WFH when there's bad weather or personal things they need to deal with at home on a given day
    - Access to a lot of free learning materials (you literally have textbooks from any discipline imaginable available at your fingertips)

    Cons

    - Overarching culture of getting by on the bare minimum--there is this sense that "good enough" is a great feat, which is immensely frustrating if you are young, ambitious, and are looking for a fast-paced environment
    - For a company that supposedly is in the business of bettering education, the values/drivers of 99% of the people who work here are sales, making money, and beating other dying educational publishers, rather than an actual passion for changing the face of education, given the potential for good that a company with such weight can deliver on
    - Huge distrust through the organization--particularly when you're working with matrixed teams, it's near impossible to get anything done when no team trusts any other team and trust WITHIN teams is nonexistent too. Collaboration = looking twice over your shoulder to make sure no one is out to get you
    - Salary is not great--both when compared with the publishing industry and with the tech/ed-tech industry
    - Huge emphasis on hiring from within Pearson and within the publishing industry--this is a big con if you are an outsider, new to the company because you quickly discover that what is rewarded is not merit and hard work but rather how long you've worked at the company and how long you've been in publishing. This is also immensely frustrating because as the company is transitioning away from print publishing and towards educational services and digital product delivery, they NEED new talent from outside that can offer fresh perspectives
    - The company has been going through a huge head-to-toe restructuring over the last year and a half and that has meant lots of turmoil, lots of change in management, very little consistency, and a steady stream of people leaving the team, the division, and the company

    Advice to ManagementAdvice

    Invest in new talent! Overhaul HR and figure out how best you can attract top talent from outside at every level so that you can have fresh perspectives and actual innovation happening.

    The flip side of that is to be careful not to lose out on strong talent internally either--not very much is done in terms of retention, overall benefits are decent but don't exactly scream "we value you, employee," and within 3 months of an external hire joining, I see the marked difference in their attitudes and shut-down expressions of "why did I think I could change anything?"

    Last piece of advice: do something about morale. It's about 500 feet underground across the board and you really can't sustain the business, let alone turn the ship around, when everyone is straight up miserable.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    Worst job I've had in 20 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Editor
    Former Employee - Associate Editor

    I worked at Pearson full-time for more than a year

    Pros

    Good benefits, but it takes a while to qualify for them. Cafe is convenient. Nothing else good to say, really.

    Cons

    This place stinks. I've never worked anywhere with such wide discontent among its employees. Constant reorg and project changes. Very poor communication from management. I only saw my boss once a month, no joke. Coworkers are very cliquish. The work is boring. Posters are hung all over the office encouraging employees to work "anytime and anywhere." This company wants to make sure you know that they own you! Horrible pay. So glad I escaped!

    Advice to ManagementAdvice

    Offer better work-life balance. Stop expecting people to work around the clock!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 10 people found this helpful  

    Was a pretty good job, now it's just sad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer  in  Denver, CO
    Current Employee - Senior Engineer in Denver, CO

    I have been working at Pearson full-time for more than 3 years

    Pros

    Not much. Decent, quiet office setting. The pay isn't terrible.

    Cons

    Huge publishing company trying to become an Internet/Web company. And it is just painful.
    Attempting to bring ,any separate companies under one umbrella with a new crew of executives that are simply not up to the task.
    Frightening amount of micromanagement from managers that cannot grasp the technology, yet are expected to. Great deal of FUD in the upper echelons of management.
    One side of the house is trying to bring back 1993, in terms of operations; another wants to be the next Facebook. Creates a nearly schizophrenic atmosphere.
    Unstable environment is, predictably, driving out all the talent as they go elsewhere to find fulfillment; with the remaining workers either under-skilled or overwhelmed.
    Still a lot of good people that are trying hard, but even the most optimistic feel it is largely in vain.

    Advice to ManagementAdvice

    Just stop. You're doing it wrong. Making every ego driven cliche mistake in the book.

    Figure out what you want to do; take some time to actually learn the technology and the cultures you are "integrating", versus providing no value and just irritating everyone in the name of feeding your egos.

    This was a pretty great job, working with much better than average teams doing some real cutting edge stuff. Now it is just a bad Monty Python skit come to life.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 9 people found this helpful  

    A Once Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer  in  San Antonio, TX
    Former Employee - Senior Software Developer in San Antonio, TX

    I worked at Pearson full-time for more than 10 years

    Pros

    Lots of opporopportunity if you're fresh out of college. Non-management workers have a "We're in this together" attitude and really care about one another. Telecommuting OK. Leave matches industry standards.

    Cons

    Raises never match inflation, so true earning power decreases over time. Older, more senior employees are not given opportunity to move to another area and are usually the first ones out the door. Alleged reorganization is only adding layers of management, redundancy, and confusion. Legacy system replacements are many times more expensive than system being replaced and never work correctly.

    Advice to ManagementAdvice

    Look at other companies that have already tried what you're attempting and learn from them. Be open to the fact that what you're attempting might be a mistake and be willing to adapt. Hint: Adding layers of management never helps streamline business or improve efficiency.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    All depends on your boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Pearson full-time

    Pros

    Benefits were good. Atmosphere was so-so. CEO at time was well liked. Office was conveniently located.

    Cons

    If you have the wrong boss thrust upon you, you will regret ever setting foot in there. We had a department reorganization and after that, nothing was the same. The person they hired was not a sales person nor were they qualified to manage. "Extracurricular" relationships with higher ups kept this person entrenched.

    Advice to ManagementAdvice

    Stop passing the buck when it comes to bad apples. It is better to remove them altogether from the bunch.

    Doesn't Recommend
    No opinion of CEO
  9. 6 people found this helpful  

    Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson

    Pros

    It has a flexible schedule

    Cons

    Company constantly reorganizes and seems to be confusion

  10. 10 people found this helpful  

    Great to hate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson for more than 8 years

    Pros

    mission to help people advance in their life through learning

    Cons

    Transformation is a disaster. Too slow, too vague, too many chiefs and not enough team work. New structure is not flatter and more agile...it is more layers and red tape to get anything done. No concern with Pearson employees anymore. Just concern for the customer (i.e. the revenue).

    Advice to ManagementAdvice

    Take care of the people who work at Pearson... only then will the bottom-line begin to improve.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Pearson is a big global company that is struggling to change from a print company to a digital company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Centennial, CO
    Current Employee - Manager in Centennial, CO

    I have been working at Pearson full-time for more than 8 years

    Pros

    Good benefits; Good salary. Very smart and talented co-workers. Usually we have access to the latest technology. Excellent WFH opportunities.

    Cons

    Work life balance is not awesome; Senior leadership is not good at mentoring. Politics and empire building are much more prevalent as US managers are replaced with UK heads. Advancement opportunities for US employees have ground to a halt as well.

    Advice to ManagementAdvice

    Invest in regional talent and quit trying to get payback for 1776.

    Recommends
    Neutral Outlook
    No opinion of CEO

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