Pearson

  www.pearson.com
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Pearson Reviews

Updated August 19, 2014
Updated August 19, 2014
777 Reviews

3.3
777 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Fallon
153 Ratings

Review Highlights

Pros
  • Usually a great work-life balance if you're in Production or Media (in 60 reviews)

  • Almost all of my colleagues with families work from home twice a week (in 30 reviews)


Cons
  • Lack of transparency between upper management & finance with the feet on the street (in 32 reviews)

  • IT development teams and operations tend to work long hours (in 25 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Good pay, but lacking strong company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The salary was on the higher end for my position, and I received a good amount of vacation time considering the fact that I was a first year employee (15 days vacation I believe it was).

    Cons

    Very corporate. There was a lot of red tape and political issues to hurdle at times. The office was relatively sterile, and there wasn't much in the way of company culture. My boss also did not have a lot of respect for the employees she managed, and I often questioned her level of expertise.

    Advice to ManagementAdvice

    Become more forward-thinking. Pearson obviously needs to become more of a digital company than a book publisher, but many of the old publishing processes/mindsets are still in place.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Constant re-structuring, mediocre leaders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Pay and benefits are good, they do their best to be respectful to their employees - even on exit.

    Cons

    Many people that have been there forever and not kept current. Lots of bureaucracy, more than I have ever seen at any other company making it impossible to get work done. Duplication of effort runs rampant through the organization.

    Advice to ManagementAdvice

    Time to re-evaluate the current re-org, and take a close look at your senior leadership team - do they have the right skills to lead the company?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Very low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor  in  San Francisco, CA
    Former Employee - Editor in San Francisco, CA

    Pros

    Flexible hours and the opportunity to work from home.

    Cons

    The higher ups clearly do not value non-executive employees. Pay in San Francisco is far below the average. After Pearson, I got hired by a non-profit at the same title and am making a full 50% more than I did at Pearson. The low pay underlines the attitude of the execs: They seem to think their employees have no better options, and will just sit there and take the crummy pay and mismanagement. Turns out I didn't have to!

    Advice to ManagementAdvice

    You can't be a competitive company if you don't offer competitive pay.

    Doesn't Recommend
    Disapproves of CEO
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  5. 2 people found this helpful  

    Going down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hadley, MA
    Former Employee - Customer Service Representative in Hadley, MA

    Pros

    Decent benefits and some opportunity for growth within the company

    Cons

    Lousy supervisors, terrible raises, and hours or work kept getting worse and worse.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Technical Support Analyst experience at PowerSchool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Analyst  in  Rancho Cordova, CA
    Former Employee - Technical Analyst in Rancho Cordova, CA

    Pros

    Fantastic benefits (Health, Vision, Dental, 401k, etc. start on your first day of employment) for full time employees.

    Bonuses (monetary) are handed out to contributing team members when a major project is successfully completed.

    Most of the unit managers are receptive toward employee input with regard to making things (e.g.
    procedures, technical processes) better and/or more efficient. Most are willing to take the time to listen and implement changes if it's beneficial and cost effective.

    Pearson's PowerSchool office location in Rancho Cordova, CA is located in a LEED certified building and is
    located in a beautiful business park. Office break room has free unlimited Peet's coffee and sodas, a pool
    table, ping-pong table and big screen TV with game consoles. Really one of the most beautiful offices I've ever worked in.

    Work-life balance does indeed exist here and some management either encourage you to take time off or give you little resistance when requesting time off.

    Worked with some incredibly smart and talented team members. Most are willing to help you anyway they can.

    Cons

    Pearson, as a whole is going through some major consolidation on a global scale. Pearson is transforming itself into "THE" global education company. The company as a whole seems to be making an attempt to streamline every business unit from the top down.

    Some PowerSchool business units, for instance the sales unit is being re-located to Texas. Other business units are following suit or simply being renamed and given new directors.

    Turn-over seems to be relatively high with respect to the customer support unit of PowerSchool. Causes issues when a new version of PowerSchool comes out ever few months as there are few 2nd and 3rd level technical support analysts/engineers with experience to handle major issues. PowerSchool customer satisfaction has been taking a hit when issues are left pending for a long time due to lack of resources.

    Quality Assurance, with respect to the development unit has seemingly taken a hit recently. New PowerSchool releases seem to be plagued with issues and has effected the customer base some much that some long time customers are moving over to the competition.

    There's a reason why there's free Peet's coffee and sodas. Depending on the unit you work for, you're going to busy, very busy.

    Advice to ManagementAdvice

    Your losing customers due to consistently buggy PowerSchool releases. Get QA back on track and life will be good.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Great company; hard to move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager  in  Indianapolis, IN
    Current Employee - Community Manager in Indianapolis, IN

    Pros

    Flexible, good work environment, casual, laid-back, opportunity to learn the publishing business.

    Cons

    Upper level management, incentives not based on individual performance, hard to move up and grow.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Has great potential but good for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    Company has good benefits including flextime policy, reasonable paid time offs, summer hours, and casual business dress code. Also, working atmosphere is very friendly. Most managers do not micromanage. Overall, pretty good company to work for.

    Cons

    Constant restructuring of organization. A lot of talk and promises regarding the goals of the company but still has to show.

    Advice to ManagementAdvice

    Need to speed up the process on where company wants to be but not to forget our true purpose in education along the way.

    Recommends
    Neutral Outlook
  9. 12 people found this helpful  

    From #1 to Done! Completely mismanaged company being driven into the ground by Ego-maniacs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Dallas, TX
    Current Employee - Marketing in Dallas, TX

    Pros

    Great co-workers and mid-level managers are often over-worked but still care about their reports while coping with little or no support staff.

    Cons

    All downhill since Marjorie Scardino left. John Fallon (CEO) thought he was being a real maverick hiring someone with very little experience in the school space and then had him fire folks with 30 years experience in education and lay off reps who has sold print books in the past--many who were over goal. In one market, a rep with a previous annual 98% market-share (deep South), who set an all time record at Pearson and his state, was let go so some manager from another division could have his job as a rep. He now works for Pearson's largest competitor. Not joking, couldn't make this up. HR's latest foray is to get mid-level managers to have hourly reports file FALSE reviews on this site. You can tell when you read them as they sound like an recruiting brochure with the same pathetic writing style. You have never seen a company that was once #1 fail so miserably at digital learning as Pearson has. If you are in sales, you will sit at your desk doing report after report, training video after training video so some person in marketing or management can justify their position to HR. The implosion is already underway but luckily, I sold my stock early on!

    Advice to ManagementAdvice

    Please stop filing false reviews on this website, it's childish and everyone knows it. Anyone you point to this site to tell them John Fallon has a 58% approval rating will naturally notice the similarities in writing style and check the 1 and 2 star ratings and know the truth about what's happened. Stop over-managing sales into the ground! We do more written planning and writing about selling than we do selling and for what? So you can feel good about knocking down a 6-7 figure income demanding ridiculous reports that no one reads? To all, please think of the movie "Office Space" and "TPS Reports" multiplied by 100! :)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 7 people found this helpful  

    Industry in turmoil; short-sighted emphasis on profit over quality of materials.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor
    Former Employee - Editor

    Pros

    Intelligent, hard-working colleagues and excellent benefits. Many people care about quality and working in partnership with authors and customers, but the institutional emphases have shifted markedly to short-term profitability-- often at the expense of long-standing author/publisher relationships. This situation is an industry trend and not a Pearson-specific issue, per se.

    Cons

    Regular, very poorly planned and executed reorganizations-- some seemingly driven by individual managers' desires to "manage up" with little thought to repercussions and long-term feasibility. So many built-in inefficiencies due to poorly thought through, top-down shifts where all key players are not brought to the table. While the latest top-down reorg (ongoing through 2013) trimmed a lot of top-line dead wood and sycophantic non-performers, the current CEO is giving short-shrift to North American higher ed in favor of the opportunities to build for-profit schools (using Pearson materials) in the developing world. Fewer people are working harder and harder with poor recognition, generally.

    Advice to ManagementAdvice

    In such a stressful environment-- the college textbook market is undergoing major change as is higher ed, generally-- remember that small things matter: acknowledgement of hard work, entertaining staff (that's EVERYONE, not just specific players) on the company dime (even if we're talking pizza and a chat with management on any given Friday). Transparency is necessary: people need to understand how they fit into long-term plans.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Representative  in  San Antonio, TX
    Current Employee - Customer Support Representative in San Antonio, TX

    Pros

    Working at Pearson is amazing, The people and environment is phenomenal.

    Cons

    Don't really have anything negative to say about Pearson.

    Recommends
    Positive Outlook
    Approves of CEO

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