Pechanga Resort & Casino Reviews

Updated August 29, 2015
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54 Employee Reviews

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  1. Helpful (1)

    Not a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beverage Cocktail Server in Temecula, CA
    Current Employee - Beverage Cocktail Server in Temecula, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Pechanga Resort & Casino part-time (More than 3 years)

    Pros

    Fellow employees, end of year bonus, cheap lunches, good pay.

    Cons

    Bad clientele, horrible management, little opportunity for advancement, favoritism within the department.

    Advice to Management

    Stop the favoritism, raise pay to California minimum wage, listen better to employees


  2. Helpful (1)

    Bell Desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Temecula, CA
    Former Employee - Anonymous Employee in Temecula, CA

    I worked at Pechanga Resort & Casino part-time (Less than a year)

    Pros

    Always busy, easy to get a lot of hours.

    Cons

    Management, guys that have been there for 12+ years pretty much do whatever they want and get away with it. Inconsistency in standard operating procedures.


  3. Helpful (2)

    Unprofessional interview process

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you get employed I'm sure the benefits are great

    Cons

    Clean up your HR department and the person in charge needs training for her staff they simply don't obviously need any type of degree they handle things very unprofessionally they don't care it's obvious how could you determine someone's fit if your not engaging with them.

    Advice to Management

    Fix the problem in your HR department lack of communication and you waste your time with someone who never even gives you eye contact you go to another person and same questions off a written scripted paper why don't you try to actually get to know the person your in and out in less then 5 minutes of course your going to get a big turnover and Joel who handles the marketing department is sarcastic and all over the place, try recording him and see that you cannot understand one word he says. Never will apply again nor will i recommend this company. Your just a number and pretty soon so will others that work there.


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  5. Valet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Attendant in Temecula, CA
    Former Employee - Valet Attendant in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pechanga Resort & Casino (More than a year)

    Pros

    Easy money (low hours, high pay) great coworkers, decent benefits and discounts, getting to drive the occasional Porsche, not much else really the job really sucks

    Cons

    inconsistent and random scheduling, weekends and holidays are mandatory, the casino environment as a whole is just filthy, disgusting and abominable, pay was below minimum wage (Indian Reservation), if it weren't for the tips it would not be worth it

    Advice to Management

    They're actually doing a pretty good job, the industry itself however is a difficult one to be in if you want a good work/life balance


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino full-time (More than 10 years)

    Pros

    Pechanga is constantly growing and evolving. You can move from department to department if the field you start in is not the one you want. To a point there is also upward mobility. Good benefits and close to home for most, located right off the freeway for others.

    Cons

    The changes can be overwhelming as they are sometimes done without a solid plan. Pay is average compared to San Diego and LA markets.

    Advice to Management

    Continue taking feedback from employees. There are lots of simple improvements gained from just listening.


  7. Great co-workers and management to work with. Huge opportunity to gain experience in some of the latest technology.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in Temecula, CA
    Current Employee - Information Technology in Temecula, CA
    Recommends
    Positive Outlook

    Pros

    Always striving to find ways to improve at a personal, team, and organizational level.

    Cons

    Not much room for growth as most employees are long term. This may be different in other departments, but some do not have a lot of movement so that you can "climb the ladder."

    Advice to Management

    Keep up the good work, but look for ways to compensate deserving employees and positions to equal those of similar industries. There are 12 or so departments and some are unique to gaming and some are not, so make sure to compare with like industries.


  8. disappointing...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Temecula, CA
    Former Employee - Table Games Dealer in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pechanga Resort & Casino part-time (More than 3 years)

    Pros

    It's a great place to start in the gaming industry.

    Cons

    All around unprofessional, uneducated, and there is an extreme turn over rate for the company...

    Advice to Management

    Get educated...


  9. Helpful (1)

    Food & Beverage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Supervisor in Temecula, CA
    Former Employee - Food and Beverage Supervisor in Temecula, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Great company and benefits package. The professional atmosphere is amazing.

    Cons

    Departments are very scattered even though they are part of the same company under the same roof.

    Advice to Management

    The hiring process should be more rigorous to weed out the candidates that are not suitable for the positions being employed


  10. Helpful (2)

    Beware..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage in Temecula, CA
    Former Employee - Food and Beverage in Temecula, CA
    Recommends
    Positive Outlook

    Pros

    Great benefits and that is all I can literally say about this business, that and atleast you get to go home after being miserable for 8 hours.

    Cons

    Unprofessional work environment, Extreme favoritism, common practice of fraternizing, wages, employees not free to use the restroom in some departments, Unequal treatment, lack of trust from management. Take it this way folks, if they can be rid of 6 EXTREMELY LOYAL employees who have been employed there for 18 years with perfect attendance and no personal complaints ever filed agaisnt them, then imagine what they would do to you! Fired with false charges amd NO evidence of this so called claim! Also over the course of 18 years, was not offered or even considered for a supervisor position. Oh and not to mention, the wage is slightly above minium wage after 18+ years of Hard work..BEWARE!! 6 EXTREMELY LOYAL AND HARD WORKING SENIOR EMPLOYEES FIRED DUE TO HEARSAY AND ZERO EVIDENCE! BEWARE..i am not the one who was fired, i am a whitness to these 6 amazing people..Good luck to you all!


  11. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Safety Dispatcher in Temecula, CA
    Current Employee - Public Safety Dispatcher in Temecula, CA
    Recommends
    Positive Outlook

    I have been working at Pechanga Resort & Casino full-time (Less than a year)

    Pros

    Great people Fun environment Feels like family Good pay

    Cons

    Grave yard sucks I kiss my wife and daughter

    Advice to Management

    Keep it up.



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