Peet's

www.peets.com
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Employee Reviews

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  1. 3 people found this helpful  

    Coming from Starbucks, I couldn't ask for a better work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Pittsburgh, PA
    Current Employee - Shift Leader in Pittsburgh, PA

    I have been working at Peet's part-time (less than a year)

    Pros

    No dress code, more relaxed job, lack of micromanagement, allows the shift team more insight into operations and empowers the team to make decisions that will help the team. As long as you average 21 hours a week then you get medical, dental, and vision, as well as 401(k) which is matched at 6%.

    Cons

    Lack of job growth. We are a new market, so this probably isn't relevant in California or other markets, but here we are growing too slowly almost and I may become an old man before any of us have the chance to move up. Also tuition reimbursement would be a god send.

    Advice to ManagementAdvice

    Better hours for baristas. I am perfectly fine with mine, but too often managers will hire more baristas than needed and the pool of hours is greatly diluted. This happens even though most of our baristas have fairly open availability.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    A good retail job with benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista
    Former Employee - Barista

    I worked at Peet's (more than 5 years)

    Pros

    As a former Starbucks employee, I found Peet's less "corporate" (although that is changing). I thought the product was very good, and for a chain it sometimes had a very homey and personalized feel (I have worked shifts at all my area shops). The training was very good--the management at store level when I started truly believed in the product and knew a lot more about coffee and tea than what they were trained with through the company. The company offered full benefits (medical, dental, 401k, stock options, life insurance) at 20 hours a week. The schedule was fairly flexible as long as you kept in mind most of your coworkers had school schedules. Most of the customers were great where I usually worked. It was a good fast-paced yet laid-back atmosphere. I made many close friends there with both employees and customers.

    Cons

    I started working 35-40 hours a week which dwindled ever so gradually over six years to 20-25, which I had to keep bringing to my manager's attention. The company seems to value fewer hours and more employees. My final wage was $10.15/hr, which simply was not enough to live on, especially working so few hours.

    Advice to ManagementAdvice

    Offer more full-time opportunites to baristas.

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Peet's

    Pros

    The people I worked with were awesome

    Cons

    Not enough pay to live on if you pay rent

    Advice to ManagementAdvice

    Pay more

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  5.  

    One of the better occupations I've held

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Lead/Bar Specialist in San Francisco, CA
    Former Employee - Shift Lead/Bar Specialist in San Francisco, CA

    I worked at Peet's full-time (more than 3 years)

    Pros

    Good benefits with culture. Plenty of room to expand and grow within the company. There was never a sense of being stuck in any position I held. Training was the focus, with lots of real-time experience during the training process. Most mgrs. have a wealth of knowledge of product.

    Cons

    Some managers (beyond store level) don't address issues, and/or at times address issues inappropriate. Some issues should be taken on by the store manager since they are suppose to be the leaders for shift leads and other employees.

    Advice to ManagementAdvice

    Don't create "new policies that may be implemented" to address issues and single out individual employees. Especially since all employee and stores talk to each other. Doesn't give good example when dishonesty is apparent in how situations are handled.

    Recommends
    No opinion of CEO
  6.  

    A fun challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Barista/Sales Associate
    Former Contractor - Barista/Sales Associate

    I worked at Peet's as a contractor (more than a year)

    Pros

    The interview process was very easy and I heard back from them just a few days after my interview. I worked at a Peet's in Marin County. I got a few raises throughout my time there and also made tips which was nice. It was easy to request time off and they are very flexible with the schedule. Overall I have nothing bad to say about this company. I had a positive experience and would recommend it to anyone.

    Cons

    As a part time employee you don't get any benefits. And since it is a coffee shop there are days where you have to be there at 4 AM.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales and Barista in Oakland, CA
    Current Employee - Retail Sales and Barista in Oakland, CA

    I have been working at Peet's part-time (less than a year)

    Pros

    Peet's values individual employees and training them well. A fun work environment that emphasized knowledge and quality products.

    Cons

    My store was a unorganized in terms of management and scheduling. It seemed as if it was constantly in flux, and there were times I was not sure who my manager was. If that were to get sorted out, it would be an ideal part time job.

    Recommends
    No opinion of CEO
  8.  

    Lead Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Lead Barista in San Diego, CA
    Former Employee - Student Lead Barista in San Diego, CA

    I worked at Peet's part-time (more than a year)

    Pros

    Job is fun and takes your mind off other life stresses. Customers were generally friendly, and free coffee is always a plus!

    Cons

    The training at my location was not very thorough, and many baristas were promoted more quickly than they should have been. Quick turnover rate.

    Advice to ManagementAdvice

    Train baristas more thoroughly! Also, since my location was a licensed partner, we didn't receive discounts at regular Peets stores. Having this perk would have been really useful.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Decent company in over their head.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Peet's full-time

    Pros

    Great product, some of the best coffee in the industry, relaxed environment, embrace employee individuality, and they have a strong presence in the global community with charities.

    Cons

    There is no connection between the field and the home office, they have expanded too quickly without being ready for company changes resulting in the loss of many jobs and closure of stores, upper management is mediocre at best.

    Recommends
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Company isn't what it used to be. Best coworkers anyone can ask for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Lead in San Mateo, CA
    Former Employee - Shift Lead in San Mateo, CA

    I worked at Peet's full-time (more than 3 years)

    Pros

    Very relaxed staff that are friendly. Staff are knowledgeable and enthusiastic about coffee and tea.

    Cons

    Ever since the owner died, the people in charge have been number crunching. It's a moot point trying to catch and match Starbucks.

    Advice to ManagementAdvice

    Please make your own brand, stop trying to compete with Starbucks. It's impossible to do so

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Excellent place to be a barista

    Former Employee - Barista in Madison, WI
    Former Employee - Barista in Madison, WI

    I worked at Peet's part-time (more than 3 years)

    Pros

    Peet's takes their coffee and craftsmanship very seriously. It was an excellent introduction to being a barista and I was trained very well. I was paid well and had an excellent manager.

    Cons

    Peet's takes their coffee and craftsmanship VERY seriously. Some things they wanted us to do felt a bit forced or unnecessary (think gourmet drinks with very specific directions/specific drink descriptions to use with customers).

Peet's Photos

really good coffee

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