Pegasystems Reviews

Updated April 24, 2015
255 reviews filtered by
  • Any Location
  • Any Job Title
3.7
255 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
179 Ratings

Pros
  • Great work life balance, amazing place to see technologies come together to solve real world problems (in 22 reviews)

  • Interesting Product and some smart people left (but they're nearly all gone or retired) (in 17 reviews)

Cons
  • The work-life balance is not balanced, even if you have young children (in 20 reviews)

  • no onsite for professional services mobility (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Fast-paced enterprise software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pegasystems full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Pega's success with brand-name customers and high rankings from Gartner and Forrester have led to profitable growth. Executives have vision for the company's future. Still has a small-company feel: with people collaborating to get things done without getting territorial, and with founder still leading and majority shareholder. Reasonably rewarding environment for the ambitious and competent.

    Cons

    Still has a small-company feel: the official policies, procedures, and systems that may have been appropriate a couple years ago no longer function well after ~20% growth year over year. If you want a clock-watching job where everything already works, you won't fit here.

    Advice to Management

    Nothing in particular. Will be interesting to see where further growth takes Pega (or, if you're skeptical, whether the growth rate can be maintained). Executive team is very comfortable with change so can't say they're letting things get too stale.

  2. Helpful (5)

    Worst Company on the Planet - CMO is a Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services
    Current Employee - Professional Services

    I have been working at Pegasystems full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Office space. Hard workers. Decent vending machines. Comfortable desk chair.

    Cons

    How much time do you have? They hired this CMO dude a year ago. Big mistake from what I hear. He's unqualified. Narcissistic. Rules by intimidation. Can't deliver.

    Advice to Management

    Rethink your hire.

  3. Helpful (4)

    marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pegasystems

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Challenging, solving complex customer problems

    Cons

    Low salary, lots of dead weight, poor leadership in many areas

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Marketing Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Pegasystems

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Company's aggressive growth rate not sustainable!

    Cons

    Very little focus on individual and contributions and expertise. Treated like a cog in a wheel.

  6. A Race to the Bottom!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Pegasystems full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The best thing I can think of it lots of people switch roles/departments - The company has always seemed pretty open to this.

    The work/life balance in engineering has always been decent, and it was rare that there were late-night crunch sessions. Those have been getting more frequent, but from what I hear about other companies, we’re still below what is considered “normal.”

    Cons

    I wouldn't recommend this company to a soul, and I watched it go downhill for years. Let the following serve as a warning.

    The problems start with the CEO. He runs the company the way he wants it, and you can’t go against his will. While Pega has a defined culture the HR team loves to talk about, it’s a complete lie. The real company culture is “just get it done.” Is the work pointless, heading down a wrong path? Just get it done. Will it actively cause problems for customers or even internal employees? Just get it done.

    But go further down the chain and it gets worse. The culture leads to the departments fighting against each other. They only care about getting their own work done, so everyone (clients included) get placed on the back burner.

    The number of excellent people that get fed up and leave has risen steadily and they aren't being replaced. Pega has decided that replacing quality with short-term fixes is the future, so they refuse to staff people that are needed in its own headquarters and they rave about how the India office regularly hires so many developers. But where do most of our bugs and unreadable code come from? And did you know that some major product features are staffed by teams that have been dwindling for years? These things are regularly joked about in Cambridge Engineering.

    Once a year, Engineering is gathered and told that quality is suddenly a major focus, despite the fact that a year full of corporate decisions promoted the opposite. At one point, we were told that Engineering was going to improve our scrum practices, and then they literally laid out the waterfall method.

    This brings up communication. There’s no trust between groups, so communication doesn't happen. In fact, some managers actively withhold vital information to improve how they look. It’s no wonder that people who have been there for a while and know how to play the politics game keep getting promoted, while brilliant people at the bottom look for work elsewhere.

    I could keep going on about the not-great pay, the fact that team rooms actually destroy the social structure, or the fact that coding in Pega means you’ll get weaker in other languages. But the bottom line is that Pega is a terrible company to work for. If you get an interview here, just use it as leverage for a better offer elsewhere.

    Advice to Management

    Replace the entirety of the C-level management. Or just keep doing what you’re doing so that the company will keep going downhill and die. It’s only a matter of time before some startup does what Pega can do, better.

    Just get it done!

  7. Helpful (4)

    Some great, smart people work here but upper management is quite authoritative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Pegasystems as a contractor (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    You get to work cross-functionally with many departments, and it seems that everyone is trying to help everyone out as long as you find the right people.

    Cons

    Many in management and C-level suite have big egos and they do not leave any room for others to speak up if you disagree with something (not all, but most).

    Advice to Management

    Create more of a free space to give and take feedback. Value the employees who are working behind closed doors to complete your visions and projects.

  8. Helpful (9)

    Strong business - lots of internal fighting - no clear vision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Pegasystems

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Ability to work with cloud infrastructure.

    Cons

    Each division is very understaffed and the CEO changes how things work down to each contract that is signed even if things can't be delivered.

    Advice to Management

    Don't make people work 70 hours a week to keep up with work and focus the business on the customers not on what the internal groups want to do.

  9. Helpful (13)

    Complex product and sales methodology; even more complicated office politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Pegasystems full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The product is solid. The resiliency of the company is inspiring; redesigning the product again and again until the company was a success in the market. The real-life applications of the software are great to see as an employee invested in the success of the company. The majority of people are bright, intellectual and creative.
    The hours were flexible, although I'm sure this was dependent on your manager. Collaborative work environment amongst teams. The HR benefits are competitive in the industry (good insurance, more than fair amount time off, 401k match)

    Cons

    The C-Level executives are all middle aged white men, with giant egos. The lack of diversity in high level management is shocking. The new Chief Marketing Officer created an incredibly hostile work environment for many people. Moving out entire departments he found "ineffective" if anyone challenged him (even in a productive way). Contractors are allowed to call the shots. It's a game of favorites, and the practices are not always ethical. Authority and influence are in the wrong hands threatening job security for many. If your interests fall on the technology side, this is a great company for engineers. If your interests fall in sales or marketing, proceed with caution.

    Advice to Management

    Recruitment and retention are concepts every big business is discussing. Do not electively push out good, talented, driven individuals. Empower your people to succeed. Create better on-boarding - the sink or swim mentality is outdated. Worry more about leading than about managing. The constant need for power is debilitating to a productive work environment.

  10. Helpful (8)

    Res Ipsa Loquitur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pegasystems full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Revenues are "magically" growing ...

    Cons

    Lot of dead weight; upper management and mid-management has been at the company for way too long. Most of them only know the Pega way to do things; unfortunately, as a result of that poor decisions are made. Team members who are part of the inner club are taken care off despite their job performance, skills, etc.

    Sadly, there is no gender/racial diversity at the top!

  11. Helpful (2)

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Cambridge, MA
    Former Employee - Software Engineer in Cambridge, MA

    I worked at Pegasystems full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great location to be in and a truly unique product to work on. They actively try to use improve their scrum technique and the whole company is oriented around scrum.

    Cons

    Development feels siloed because of the way teams are organized. Once you are a developer for a certain area it's very hard to switch or try something new. And scrum rules and guidlines are valued and respected by the scrum team way more than the product owners. When a deadline is percieved scrum technique is pushed out of the window.

    Advice to Management

    Micromanagement is a big issue. Managers (product owners and team managers) should be held accountable with a better feedback loop.

Work at Pegasystems? Share Your Experiences

Pegasystems

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.