Pegasystems Reviews

Updated April 24, 2015
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3.7
254 Reviews
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Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
179 Ratings

Pros
  • Great work life balance, amazing place to see technologies come together to solve real world problems (in 22 reviews)

  • Interesting Product and some smart people left (but they're nearly all gone or retired) (in 17 reviews)

Cons
  • The work-life balance is not balanced, even if you have young children (in 20 reviews)

  • no onsite for professional services mobility (in 11 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (2)

    Fast-paced enterprise software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pegasystems full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Pega's success with brand-name customers and high rankings from Gartner and Forrester have led to profitable growth. Executives have vision for the company's future. Still has a small-company feel: with people collaborating to get things done without getting territorial, and with founder still leading and majority shareholder. Reasonably rewarding environment for the ambitious and competent.

    Cons

    Still has a small-company feel: the official policies, procedures, and systems that may have been appropriate a couple years ago no longer function well after ~20% growth year over year. If you want a clock-watching job where everything already works, you won't fit here.

    Advice to Management

    Nothing in particular. Will be interesting to see where further growth takes Pega (or, if you're skeptical, whether the growth rate can be maintained). Executive team is very comfortable with change so can't say they're letting things get too stale.

  2. Helpful (5)

    Worst Company on the Planet - CMO is a Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services
    Current Employee - Professional Services

    I have been working at Pegasystems full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Office space. Hard workers. Decent vending machines. Comfortable desk chair.

    Cons

    How much time do you have? They hired this CMO dude a year ago. Big mistake from what I hear. He's unqualified. Narcissistic. Rules by intimidation. Can't deliver.

    Advice to Management

    Rethink your hire.

  3. Helpful (4)

    marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pegasystems

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Challenging, solving complex customer problems

    Cons

    Low salary, lots of dead weight, poor leadership in many areas

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  5. Helpful (2)

    Marketing Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Pegasystems

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Company's aggressive growth rate not sustainable!

    Cons

    Very little focus on individual and contributions and expertise. Treated like a cog in a wheel.

  6. Helpful (4)

    Some great, smart people work here but upper management is quite authoritative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Pegasystems as a contractor (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    You get to work cross-functionally with many departments, and it seems that everyone is trying to help everyone out as long as you find the right people.

    Cons

    Many in management and C-level suite have big egos and they do not leave any room for others to speak up if you disagree with something (not all, but most).

    Advice to Management

    Create more of a free space to give and take feedback. Value the employees who are working behind closed doors to complete your visions and projects.

  7. Helpful (8)

    Strong business - lots of internal fighting - no clear vision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Pegasystems

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Ability to work with cloud infrastructure.

    Cons

    Each division is very understaffed and the CEO changes how things work down to each contract that is signed even if things can't be delivered.

    Advice to Management

    Don't make people work 70 hours a week to keep up with work and focus the business on the customers not on what the internal groups want to do.

  8. Helpful (13)

    Complex product and sales methodology; even more complicated office politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Pegasystems full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The product is solid. The resiliency of the company is inspiring; redesigning the product again and again until the company was a success in the market. The real-life applications of the software are great to see as an employee invested in the success of the company. The majority of people are bright, intellectual and creative.
    The hours were flexible, although I'm sure this was dependent on your manager. Collaborative work environment amongst teams. The HR benefits are competitive in the industry (good insurance, more than fair amount time off, 401k match)

    Cons

    The C-Level executives are all middle aged white men, with giant egos. The lack of diversity in high level management is shocking. The new Chief Marketing Officer created an incredibly hostile work environment for many people. Moving out entire departments he found "ineffective" if anyone challenged him (even in a productive way). Contractors are allowed to call the shots. It's a game of favorites, and the practices are not always ethical. Authority and influence are in the wrong hands threatening job security for many. If your interests fall on the technology side, this is a great company for engineers. If your interests fall in sales or marketing, proceed with caution.

    Advice to Management

    Recruitment and retention are concepts every big business is discussing. Do not electively push out good, talented, driven individuals. Empower your people to succeed. Create better on-boarding - the sink or swim mentality is outdated. Worry more about leading than about managing. The constant need for power is debilitating to a productive work environment.

  9. Helpful (8)

    Res Ipsa Loquitur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pegasystems full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Revenues are "magically" growing ...

    Cons

    Lot of dead weight; upper management and mid-management has been at the company for way too long. Most of them only know the Pega way to do things; unfortunately, as a result of that poor decisions are made. Team members who are part of the inner club are taken care off despite their job performance, skills, etc.

    Sadly, there is no gender/racial diversity at the top!

  10. Helpful (2)

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Cambridge, MA
    Former Employee - Software Engineer in Cambridge, MA

    I worked at Pegasystems full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great location to be in and a truly unique product to work on. They actively try to use improve their scrum technique and the whole company is oriented around scrum.

    Cons

    Development feels siloed because of the way teams are organized. Once you are a developer for a certain area it's very hard to switch or try something new. And scrum rules and guidlines are valued and respected by the scrum team way more than the product owners. When a deadline is percieved scrum technique is pushed out of the window.

    Advice to Management

    Micromanagement is a big issue. Managers (product owners and team managers) should be held accountable with a better feedback loop.

  11. Helpful (3)

    Good place to get experience. Smart people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pegasystems

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Exposure to new technology. Company has had rapid growth globally. Fair salary and benefits.

    Cons

    No life/work balance. No voice with managment. Managers don't like to take advice from employees. As growth has occurred, people are pushed further and further away from from contributing. More linear approach to management.

    Advice to Management

    Add diverse voices to decision making. Value people as people.

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