Pei Wei Asian Diner Reviews

Updated April 19, 2015
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3.1
87 Reviews
Rating Trends
Recommend to a friend
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Russell Owens
22 Ratings

Pros
  • The pay is decent when you include the occasional tips (in 4 reviews)

  • fast paced, good atmosphere, team oriented (in 6 reviews)

Cons
  • If you don't enjoy a fast-paced environment it wouldn't be a good fit (in 3 reviews)

  • Very low pay, will not exceed a certain amount (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. loved it but it can be overwhelming

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Front of House: Cashier and Support
    Current Employee - Front of House: Cashier and Support

    I have been working at Pei Wei Asian Diner part-time (Less than a year)

    Recommends
    Recommends

    Pros

    flexible hours, awesome people to work with, half off food,

    Cons

    it gets very busy and hard to handle at times, a lot of impatient customers

  2. Flexible scheduling, competitive pay, and who knows where the company is heading...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Houston, TX
    Current Employee - General Manager in Houston, TX

    I have been working at Pei Wei Asian Diner full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Competitive pay and no late hours...

    Cons

    Lots of changes happening, bonus is hit and miss depending on accounting, who knows where the company is heading...

    Advice to Management

    Build a culture and invest in it.

  3. Good place, good pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Tulsa, OK
    Former Employee - Cashier in Tulsa, OK

    I worked at Pei Wei Asian Diner part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people usually and good food. I enjoyed the people and company morals were okay.

    Cons

    Management sometimes rocky and that's literally the only qualm I have about this company.

    Advice to Management

    Please please make an effort to make the FOH and BOH a team. People work better together when management makes an effort.

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  5. cashier, expo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Pei Wei Asian Diner part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Close to home and quick job in a pinch

    Cons

    Clocking out employees without consent while you still work. Altering schedule whimsically. Adjusting payrate without permission. You can be scheduled full time and then sent home after 45 minutes. Management talks down on people. Treats staff improperly.

    Advice to Management

    Review managers on treatment to staff. Acknowledge blatant disregard for discriminating against employees and focus on communication between employees and other managers.

  6. Hard work, Long hours but amazing benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX

    I have been working at Pei Wei Asian Diner full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great people to work with, like a franchise being ran by a corporation. Fantastic benefits that could go on for days about.

    Cons

    High stress environment, some politics.

    Advice to Management

    Be fair

  7. I enjoyed my time working here. My managers were great, my co workers were awesome the job wasn't hard. It was fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support in Stuart, FL
    Former Employee - Support in Stuart, FL

    I worked at Pei Wei Asian Diner part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great management, Great coworkers, fun environment, fast pace, foods great, employee discount, very cultural. regular pay, tips are a plus.

    Cons

    fast paced and slow pace. Can get slammed at times and constantly be working to catch up. dealing with difficult people. cleaning up spills and messes. lots of cleaning.

    Advice to Management

    my advice to upper management would be be more efficient in prepping the food. and have enough staff to cover the busier times. Sometimes people are cut from their shifts early and theres a rush.

  8. Corporate terror!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Henderson, NV
    Former Employee - Cashier in Henderson, NV

    I worked at Pei Wei Asian Diner part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Short shifts, Keeps you busy, Some Employee Discounts, Good Uniforms, Tips.

    Cons

    No teamwork, bad training, low pay, very high stress, judgmental coworkers.

    Advice to Management

    Enforce your rules please! Not one thing is consistent amongst employees or shifts. People can do whatever they want.

  9. Very Great system laid out, that is designed to provide people with great skills that can transfer in and out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen in Columbus, OH
    Current Employee - Kitchen in Columbus, OH

    I have been working at Pei Wei Asian Diner full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fresh prepared food everyday,
    Systems that guarantee organization and detail
    Open kitchen for customer views
    Friendly FOH to ensure the customer is cared for correctly

    Cons

    Lack of discipline in implementing the systems designed to run the business smoothly
    Could have better prepared method for sushi

    Advice to Management

    Ensure that you care about your employes
    Work as hard as they do and do what they are suppose to do so that they will come to do what is needed
    Hire on qualified leaders that will blend well with the crew in place to ensure an easier transition
    Don't be afraid to crack down on people, your there mentor/boss first and friend next. Don't compromise that.

  10. Cashier/Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pei Wei Asian Diner part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free food on breaks, easy to learn menu, good tips from customers

    Cons

    Rude customers, terrible management, too may rule changes, too many arguements with other employees

    Advice to Management

    No more rules, train properly, and smile

  11. It was great working with a tight group of people and it was a fast paced environment but the pay was too low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Boca Raton, FL
    Former Employee - Cashier in Boca Raton, FL

    I worked at Pei Wei Asian Diner part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I enjoyed the family like atmosphere and the bond you create with your coworkers and the managers. Everyone learns that being a team is vital and thinking as one becomes the norm. Fun while it lasted. Managers were great.

    Cons

    The main thing that's bad is the salary for the work you do. It's almost illogical to work as hard for so little. If you're not a manager then you don't think much. I needed a challenge.

    Advice to Management

    Increase salary.

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