Penn National Gaming Reviews

Updated August 3, 2015
15 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
4.0
Rating Trends
Recommend to a friend
Approve of CEO
Penn National Gaming President and CEO Timothy J. Wilmott
Timothy J. Wilmott
1 Rating

Pros
  • Full time with benefits, decent pay rate, occasional employee recognition for hard work depending on who notices you (in 3 reviews)

Cons
  • Extremely poor work/life balance (in 3 reviews)

  • Extremely political environment in upper management (but this is probably true of the gaming industry as a whole) (in 3 reviews)

More Pros and Cons

15 Employee Reviews

Sort: Popular Rating Date
  1. Very good. Will carry over to other jobs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Finance in Wyomissing, PA
    Former Intern - Finance in Wyomissing, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Penn National Gaming as an intern (Less than a year)

    Pros

    Great team. Good atmosphere. Will teach you everything you need to know

    Cons

    Long hrs. That's really it everything is pretty good about the company


  2. Call Center Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Riverside, MO
    Former Employee - Call Center Representative in Riverside, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Penn National Gaming full-time (More than 5 years)

    Pros

    This is a people friendly environment. Employees are considered team members and therefore work to assist co-workers either in their department or elsewhere on the property. The company encourages personal growth and advancement.

    Cons

    There is a lot of turnover in management. That can be taken as a pro or a con depending on your outlook. Since advancement is encouraged, the turnover is often involving relocating to another of Penn Gaming properties.

    Advice to Management

    Continue to listen to your team. Many suggestions have resulted in positive changes for the company. More one on one chats with department heads and team members encourage a more open willingness to discuss current issues, problems and improvement suggestions.


  3. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Penn National Gaming part-time

    Pros

    Awesome employees to work with. Penn gaming really values their employees and strives for a great work environment. Cafeteria on site that offers "low cost" meals to employees. Gym on site as well.

    Cons

    Every team member starts out on graveyard shift, which is terrible. Everything is seniority based.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Server/New hire Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Bay Saint Louis, MS
    Former Employee - Server in Bay Saint Louis, MS
    Positive Outlook

    I worked at Penn National Gaming full-time (More than 3 years)

    Pros

    Great work environment with as much training and advancement as you want to achieve.

    Cons

    Smaller departments have some political issues that prevent them from optimizing the business.


  6. Helpful (2)

    Mostly positive until the end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Toledo, OH
    Former Employee - Marketing Manager in Toledo, OH
    Recommends
    Neutral Outlook

    Pros

    Good pay, benefits and opportunities for advancement.

    Cons

    Grueling schedule, difficult senior management and work/life balance is impossible if you want to move up.


  7. Great company, no advancement for admins

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The salary, benefits and environment are great. I got experience in handling an extensive variety of tasks

    Cons

    I would have stayed with them forever if they'd offered some method of advancement , especially for admins. They often promote from within but admins never seemed to go anywhere


  8. Great culture and Core Values

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Columbus, OH
    Current Employee - Current Employee in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Penn National Gaming full-time (Less than a year)

    Pros

    It's honestly the best culture I have ever worked in. The Team Members are always upbeat and positive, which makes going into work a wonderful experience each and every day. Even when having a bad day, I can go into work and instantly feel better. My team is very caring and cohesive, and feels like a family of its own. My VP is very challenging, but in a good way, as she always expects great results from our team, but also has realistic expectations.

    Cons

    In my role, I feel extremely under compensated for the amount of responsibility I have. With gaming at its core, obviously the Table Games and Slots departments are compensated very well, as well as anyone in Finance and the Executive Staff. However, other departments seem to pay well below local and national averages. Additionally, as a 24/7 operation the work/life balance can be difficult. I can say though that management is willing to work with you, as long as you work with them. We always try and do the right thing for our employees, and as long as you are flexible with them, they will work with your schedule to the best of their abilities based on what the business needs are.

    Advice to Management

    My only advice would be to thoroughly research what your professionals should be paid. Make $8,000 less than what most other in the same role at other companies make is discouraging. However, the culture and learning opportunities definitely help to balance it out.


  9. Good place to work

    Current Employee - Poker Dealer in Bangor, ME
    Current Employee - Poker Dealer in Bangor, ME
    Recommends
    Neutral Outlook

    I have been working at Penn National Gaming part-time (More than a year)

    Pros

    Fun environment to work in

    Cons

    Bad Hours of operation to work

    Advice to Management

    Keep it up


  10. Helpful (1)

    Semi decent management, low start pay, smoking environment, long hours.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Kansas City, KS
    Former Employee - Security Officer in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Penn National Gaming full-time (More than a year)

    Pros

    A people/customer oriented business. Possibility of over-time. State governed gaming laws. Uniforms provided.

    Cons

    Misguided management with a "me" attitude. Definitely plays to favorites. Occasional long hours with little chance for mandatory breaks. Once employed, HR seems to vanish and not be available for assistance.

    Advice to Management

    Consistency.


  11. Fast paced exciting

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They respect all their employes

    Cons

    Must be available to work nights

    Advice to Management

    Continued good work



Showing 15 of 71 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.