Penn National Gaming

  www.pngaming.com
  www.pngaming.com

Penn National Gaming Reviews

Updated December 17, 2014
Updated December 17, 2014
44 Reviews
3.2
44 Reviews
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Penn National Gaming Chairman and CEO Peter M. Carlino
Peter M. Carlino
19 Ratings

Employee Reviews

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  1.  

    Don't work at Zia Park

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Turf Club Server in Hobbs, NM
    Former Employee - Turf Club Server in Hobbs, NM

    I worked at Penn National Gaming

    Pros

    Occasional good paydays, free food

    Cons

    Lowest pay in town, horrible management, lack of consideration for employees, very little advancement, owner ignores state rules as a power trip, constantly tries to have employees work full-time hours with no benefits, all of the decent managers have quit, and the casino may lose their license within a few months since they're currently being investigated.

    Advice to ManagementAdvice

    Letting kids onto the gaming floor and telling security "it's fine"? No. That's not fine. Just like it isn't fine to think you don't need your ID checked any time, or that making your employees stay late when there's nothing happening is fine, or hiring managers that were previously fired for verbally abusing employees is fine, or always stocking too little of everything is fine, to the point where 5-6 items were 86'd every night, sometimes with the most popular items off the menu for a week at a time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Palm Bay, FL
    Former Employee - Manager in Palm Bay, FL

    I worked at Penn National Gaming

    Pros

    They say you work happy

    Cons

    its not a happy place.

    Advice to ManagementAdvice

    Practice your tag line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Mehh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Valet Supervisor in Alton, IL
    Current Employee - Valet Supervisor in Alton, IL

    I have been working at Penn National Gaming full-time (more than 3 years)

    Pros

    When the company wasn't going to poop the work was tolerable and the jobs were mundane.

    Cons

    Massive lay offs lately and there care for the employees is horrible now.

    Advice to ManagementAdvice

    Get your stuff together there people not slaves.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Great company, no advancement for admins

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn National Gaming

    Pros

    The salary, benefits and environment are great. I got experience in handling an extensive variety of tasks

    Cons

    I would have stayed with them forever if they'd offered some method of advancement , especially for admins. They often promote from within but admins never seemed to go anywhere

  6.  

    I have been working at Penn National Gaming

    Pros

    Time off if full time

    Cons

    Easy to get fired little margin for error

  7.  

    Horrible company and management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT in Lawrenceburg, IN
    Former Employee - EMT in Lawrenceburg, IN

    I worked at Penn National Gaming full-time (more than 8 years)

    Pros

    Salary. Emt's make $20 an hour and security officers make $14.

    Cons

    No loyalty to employees. Staffing at an all time low and getting lower. Employees over worked causing mistakes.

    Advice to ManagementAdvice

    More consistent in dealing with employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    I learned a lot about gaming and what it's like to work for a large casino.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casino Dealer in Columbus, OH
    Former Employee - Casino Dealer in Columbus, OH

    I worked at Penn National Gaming part-time (more than an year)

    Pros

    Large casino, so hour options are plentiful

    Cons

    You seem more like a number, especially when it comes to there silly attendance policy

    Advice to ManagementAdvice

    Treat employees more like people instead of numbers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Penn is a great company to work for, and is always offering their employees opportunities to better themselves.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Dual-Rate Supervisor/Celebrity Dealer in Lawrenceburg, IN
    Current Employee - Dual-Rate Supervisor/Celebrity Dealer in Lawrenceburg, IN

    I have been working at Penn National Gaming part-time (more than 3 years)

    Pros

    lots of experience to be gained that can be applied to virtually any field and everyone who works here is friendly and has a tremendous spirit of teamwork. From execs to housekeeping, we all treat each other like we are part of a well oiled machine.

    Cons

    It is such a hip and happening place with the best gaming and rewards card in the area, unfortunately as an employee we cannot take advantage of any of it

    Advice to ManagementAdvice

    Don't be afraid to take more risks in our advertising, I don't see why we should be the most conservative casino, we are Hollywood!!!! lets capitalize on my co workers and my desire to be unique and really stand out in our market

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great culture and Core Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current Employee in Columbus, OH
    Current Employee - Current Employee in Columbus, OH

    I have been working at Penn National Gaming full-time (less than an year)

    Pros

    It's honestly the best culture I have ever worked in. The Team Members are always upbeat and positive, which makes going into work a wonderful experience each and every day. Even when having a bad day, I can go into work and instantly feel better. My team is very caring and cohesive, and feels like a family of its own. My VP is very challenging, but in a good way, as she always expects great results from our team, but also has realistic expectations.

    Cons

    In my role, I feel extremely under compensated for the amount of responsibility I have. With gaming at its core, obviously the Table Games and Slots departments are compensated very well, as well as anyone in Finance and the Executive Staff. However, other departments seem to pay well below local and national averages. Additionally, as a 24/7 operation the work/life balance can be difficult. I can say though that management is willing to work with you, as long as you work with them. We always try and do the right thing for our employees, and as long as you are flexible with them, they will work with your schedule to the best of their abilities based on what the business needs are.

    Advice to ManagementAdvice

    My only advice would be to thoroughly research what your professionals should be paid. Make $8,000 less than what most other in the same role at other companies make is discouraging. However, the culture and learning opportunities definitely help to balance it out.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A great opportunity to hate your job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn National Gaming full-time

    Pros

    Decent starting pay, college reimbursement, paid training, flexible schedule (meaning you only HAVE to work during their busiest times: holidays and weekends).

    Cons

    Extremely poor work/life balance. Lack of ingenuity, they see what other casinos are doing and try to copy them. Extremely political environment in upper management (but this is probably true of the gaming industry as a whole). Vendor selection is based on nepotism, not the quality of the product (or even if it is required). Inability to plan resources appropriately. Health benefits are absolutely horrid. They are self-insured, so don’t get sick and don’t smoke. Will fire employees at a drop of a hat without hesitation or warning. CEO claims “staffing is about right” while you and your team are working 50-60 hours per week.

    Advice to ManagementAdvice

    There is nothing I can say that will change management as they are unwilling to change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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