Penn National Gaming Reviews

Updated April 13, 2015
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2.6
51 Reviews
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Penn National Gaming Chairman and CEO Peter M. Carlino
Peter M. Carlino
21 Ratings

Employee Reviews

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  1. security officer

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Penn National Gaming

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    salary was acceptable, working with the public and some employees

    Cons

    extremely poor management, the lack of caring from management toward customers and employees was totally unacceptable, I would not ever treat or talk to my employees the way they did. "I quote" There is absolutely never a reason to ever miss a day of work."end quote" You will never create a quality company or World with people like that.

    Advice to Management

    Replace key personnel that have this kind of attitude! You get more bees with honey, rather than with vinegar!

  2. Server/New hire Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Bay Saint Louis, MS
    Former Employee - Server in Bay Saint Louis, MS

    I worked at Penn National Gaming full-time (more than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    Great work environment with as much training and advancement as you want to achieve.

    Cons

    Smaller departments have some political issues that prevent them from optimizing the business.

  3. Helpful (1)

    Sucks

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn National Gaming

    Pros

    Decent hourly pay. Other than that nothing in this company is worth the time or effort

    Cons

    Want to work EVERY WEEKEND AND HOLIDAY! Then this is the job for you. PTO Is monthly wage and offen denied. The money is all in the tips.

    Advice to Management

    A thank you goes a long way

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Disorganized, unfocused, always applying "quick fixes" and running to put out fires - but great people to work WITH.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Hobbs, NM
    Current Employee - Manager in Hobbs, NM

    I have been working at Penn National Gaming full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Love the majority of people that I work WITH. Got a TON of experience from all of the random things that were thrown at me. Management is fairly hands off. Reasonable pay, excellent bonuses during good years, mediocre medical benefits & 401k. Company has good focus on wellness. Free lunch and beverages throughout the day. Manager comp card in restaurants, employee discount in restaurants.
    New (4 months) general manager has begun to make changes - will be interesting to see how he is received and performs.

    Cons

    Don't particularly care for the people that I work FOR. All of the random things thrown at me make it difficult to feel like I actually perform well. Work/life balance & limited PTO. Inability to get things done in a timely manner across departments. Employee turnover (hourly and managerial). Gossip. Opportunity for advancement can be hit or miss, especially considering Penn's limited (approximately 30) locations. Quality of free lunch. Limitations on comp card due to directors running rampant.

    Advice to Management

    Perform exit interviews for ALL employees. Pay attention to what others in this market are paying and you might have less of a turnover problem, even if you have to ask permission to break one of Penn's red fields.

  6. Helpful (1)

    great place to work but management are all in house breed dummer than rocks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer
    Former Employee - Table Games Dealer

    I worked at Penn National Gaming full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    great money long hours worked

    Cons

    they got the dummys running a million place

    Advice to Management

    none

  7. Helpful (2)

    If you want to be treated like a number and get paid minimum wage, then this is the place for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Table Games Dealers in Columbus, OH
    Current Employee - Table Games Dealers in Columbus, OH

    I have been working at Penn National Gaming full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros in working for this company.

    Cons

    Hourly rate for table games dealers is that of any Ohio tipped worker (like waitresses and bartenders); only poker dealers keep their own tips - table games dealers share their tips with all table games dealers on all shifts over a two week period; once your are on a specific schedule you are stuck there until the Table Games Manager allows the dealers to "bid" for the shift and days off that you want to work; upper management is ruthless; benefits are minimal; security for employees is non-existent; union was voted in by all hourly employees almost two years ago - still no contract. Bottom line: its all about home much money the casino can make off the players. Employees are expendable in their eyes, so don't expect any loyalty from upper management.

    Advice to Management

    Treat your employees with respect. Having the Casino Manager in the cafeteria helping to give out free ice cream is not a tool to promote a "team" environment.

  8. Helpful (2)

    Mostly positive until the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Toledo, OH
    Former Employee - Marketing Manager in Toledo, OH

    I worked at Penn National Gaming

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good pay, benefits and opportunities for advancement.

    Cons

    Grueling schedule, difficult senior management and work/life balance is impossible if you want to move up.

  9. Helpful (1)

    Don't work at Zia Park

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Turf Club Server in Hobbs, NM
    Former Employee - Turf Club Server in Hobbs, NM

    I worked at Penn National Gaming

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Occasional good paydays, free food

    Cons

    Lowest pay in town, horrible management, lack of consideration for employees, very little advancement, owner ignores state rules as a power trip, constantly tries to have employees work full-time hours with no benefits, all of the decent managers have quit, and the casino may lose their license within a few months since they're currently being investigated.

    Advice to Management

    Letting kids onto the gaming floor and telling security "it's fine"? No. That's not fine. Just like it isn't fine to think you don't need your ID checked any time, or that making your employees stay late when there's nothing happening is fine, or hiring managers that were previously fired for verbally abusing employees is fine, or always stocking too little of everything is fine, to the point where 5-6 items were 86'd every night, sometimes with the most popular items off the menu for a week at a time.

  10. Helpful (1)

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Palm Bay, FL
    Former Employee - Manager in Palm Bay, FL

    I worked at Penn National Gaming

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They say you work happy

    Cons

    its not a happy place.

    Advice to Management

    Practice your tag line.

  11. Helpful (1)

    Mehh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Valet Supervisor in Alton, IL
    Current Employee - Valet Supervisor in Alton, IL

    I have been working at Penn National Gaming full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    When the company wasn't going to poop the work was tolerable and the jobs were mundane.

    Cons

    Massive lay offs lately and there care for the employees is horrible now.

    Advice to Management

    Get your stuff together there people not slaves.

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