Penn Station Reviews

Updated July 2, 2015
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Jeff Osterfeld
6 Ratings

15 Employee Reviews

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  1. Dear hiring manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Talking to customers Hourly pay

    Cons

    Rude customers Violent and confrontational customers No air conditioning I'm working harder than what I was getting paid for

    Advice to Management

    I'm experienced in customer services, marketing, sales and also retail.i have a student mentality so I am ready, and willing to learn new crafts. I'm a fast learner and very observant


  2. Greasy, slippery

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier/Crew
    Former Employee - Cashier/Crew

    Pros

    -Fun -Fast paced -Good food -People are helpful -Simple to a point/Not for people who dont like moving

    Cons

    -Dont train well -Little hours to none yet hires more people -Many jobs at once -Greasy air feels heavy -Hot


  3. Management was weird

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A job A paycheck Flexible schedule Set hours

    Cons

    Fast food industry Disorganized management Creepy older guys regularly hit on younger girls

    Advice to Management

    N/a


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Low Pay but Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Penn Station full-time (More than a year)

    Pros

    Small company that looks after one another. There is much room for advancement.

    Cons

    Low pay, long hours. Its hard to find a good reliable staff which makes your job difficult.

    Advice to Management

    Compensate better


  6. Decent job, but too many downfalls in the end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Penn Station part-time (More than 5 years)

    Pros

    Flexible schedules, friendly customers, easy job.

    Cons

    Low pay, frequent schedule changes (schedule changed 2-3 times a week, without even hours worth of notice), no breaks, many high school students working there, employees came and went quickly, management has no experience, only can move up so far in the company, tons of cleaning work.

    Advice to Management

    People need breaks. When I work 6-11 hours a day, I need to sit down at least once or twice, or actually have a meal without standing. I was so exhausted by the end of the day. My home-life suffered because since I was working that many hours a day without any breaks, My body was too exhausted to do anything when I was home. I couldn't take any breaks because no one was there to cover my position. Also, please do what you say you're going to do. I was promised many things that never happened. Management needs to realize people have lives outside of work and respect that, and not call the same person over and over to either come in early, or work someone else's shift. If I don't answer, or say that I have previous plans (When I was scheduled off already)- don't hold it against me. My job was actually threatened when I was scheduled off a day, and was already out of town (45 minutes away) and someone had called in and they needed me in 1 hour.


  7. None

    Current Employee - Team Member
    Current Employee - Team Member
    No opinion of CEO

    I have been working at Penn Station part-time (More than 3 years)

    Pros

    I have none at this time

    Cons

    Told that there is room for advancement but the Gen. Mgr. likes being at the top so there is none.


  8. He was a good supervisor.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sandwich Assembler in Lombard, IL
    Former Employee - Sandwich Assembler in Lombard, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Penn Station part-time (More than a year)

    Pros

    If asked to work one hour more the day i was schedule to work, he always said yes.

    Cons

    He didn't give me enough hours to work.


  9. Working with the people at Penn Station was great fun while I still had to deal with typical fast food problems.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Worker in Cincinnati, OH
    Former Employee - Food Service Worker in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Penn Station part-time (Less than a year)

    Pros

    Great People - the workers seem to be much more friendly and laid back than other locations Great Environment - It may just have been my personal experience but patience within management flexible scheduling allows this to make a good supplementary job Perfect First Job - This position teaches people how to work with each other and depending on your location allows you to feel the stress of working in a demanding environment. I have grown to appreciate the work that I did there. It teaches that people work better as a team and that asking for help is not a sign of weakness or something to be embarrassed of.

    Cons

    Customers - This applies to any food service employee, customers can be fun and interesting but also incredibly testing. Little Upward Momentum - I understand that this is fast food but there is a distinct lack of any feasible long-term position unless you can get to a position of general manager.

    Advice to Management

    On an individual store basis management is different. For my own location management was very supportive and helpful. Mistakes were recognized but they were also used as opportunities for growth instead of punishment.


  10. Great work environment, Very thick ceiling!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Columbus, IN
    Former Employee - Shift Manager in Columbus, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Penn Station full-time (More than 3 years)

    Pros

    - Great Employees - Excellent work environment - Enjoyable Work - Delicious products

    Cons

    - Bad management (more concerned with labor % than with keeping store well maintained) - Cheap-Ass Owners - Little or no room to move up - Little or no benefits

    Advice to Management

    General Managers need to take better care of their Employees and in turn the employees will produce better Customer Service.


  11. Good concept, questionable ethics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Disapproves of CEO

    I worked at Penn Station full-time (More than 8 years)

    Pros

    Good hours of operation, some franchises close most major holidays. Simple menu, Generally easy to close the store down very quickly.

    Cons

    Typical food service operation anyone who knows the food business knows what I mean. Easy to talk about doing things a certain way if you do not have to do them.



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