Penske Truck Leasing

  www.gopenske.com
  www.gopenske.com

Penske Truck Leasing Reviews in Reading, PA

Updated August 27, 2014
Updated August 27, 2014
150 Reviews
3.5
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Penske Truck Leasing President Brian Hard
Brian Hard
89 Ratings

Review Highlights

Pros
  • The company has a good work-life balance for an accounting field (in 5 reviews)

  • Good Benefits for entry level posiition (in 8 reviews)


Cons
  • There is zero work life balance at entry level, you are an hourly employee and will have to work terrible hours (in 5 reviews)

  • politics, no defined or directed culture, upper management somewhat disconnected (in 6 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Management Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Reading, PA
    Current Employee - Management Trainee in Reading, PA

    I have been working at Penske Truck Leasing full-time (less than an year)

    Pros

    This company is looking for people to grow and stay with the company, so they are very good with promoting people that are hardworking and committed. They offer competitive benefits and pay, and offer a good work environment with friendly people always willing to help.

    Cons

    As a new hire, one can expect to get the hours that no one wants (nights and weekends).

    Advice to ManagementAdvice

    Pay by performance to increase productivity. Also, consider what one brings to the table instead of their title in designing the pay structure (languages skills, etc)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, PA
    Current Employee - Anonymous Employee in Reading, PA

    I have been working at Penske Truck Leasing full-time (less than an year)

    Pros

    Salary, benefits, culture, great people and always looking to promote people and enhance their skills and education. Insurance is one of the best with low cost to employee. Summer Hours allow employees to leave at 1 pm every other Friday during the summer months. Participation in co-op vegetables and many other benefits too numerous to mention here. Penske cares about it's employees and retaining them.

    Cons

    Corporate/Logistics Location is beautiful, but because it is somewhat remote, most people must travel 30 - 60 minutes to get here.

    Advice to ManagementAdvice

    Great management! They go above and beyond what many other companies will not do. Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    O.T.R. Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OTR Coordinator in Reading, PA
    Former Employee - OTR Coordinator in Reading, PA

    I worked at Penske Truck Leasing full-time (more than 5 years)

    Pros

    good pay and benefits, stable company

    Cons

    you are constantly monitored, all phone calls recorded and critiqued. the company allows the customers to curse, threaten and abuse the operators and if the operator hangs up or objects to foul language, he is reprimanded. also, no intercompany cooperation with the SOS department. SOS is the whipping boy of penske. middle managers play favorites to the extreme.

    Advice to ManagementAdvice

    try listening to the operators on the floor and treating them like people instead of numbers. abolish the "point"system as it is virtually non-existant throughout the rest of the company. give the employee a right of appeal with an impartial board before firing them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Overall a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Reading, PA
    Current Employee - Accountant in Reading, PA

    I have been working at Penske Truck Leasing full-time (more than 3 years)

    Pros

    The company has a good work-life balance for an accounting field. Most coworkers are very nice and friendly. There are some nice bonus perks that the company offers, such as discounts with other companies.

    Cons

    The technology systems the company uses are very outdated and cumbersome. Most departments are understaffed. If technology were updated, understaffing would no longer be an issue. Entering information into the systems is time consuming and manual when everything should be automated.

    Advice to ManagementAdvice

    Management is good but needs to accept technology changes. It is impractical for a company this size to not be on an advanced system. The manual aspect to an accounting job should not exist in the way it does.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    I spent two summers working as a Seasonal Rental Representative in Penske's Central Reservations call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Rental Representative in Reading, PA
    Former Employee - Seasonal Rental Representative in Reading, PA

    I worked at Penske Truck Leasing full-time (more than an year)

    Pros

    The training was intensive and hands-on so when you hit the floor, you were ready to go. It focused on creating the best possible customer experience and taught a lot of skills that translate well into other industries. For a seasonal position, the pay was decent and you were also eligible for commission.

    Cons

    The workplace was extremely competitive because of the commission structure. People would go to all ends to book a reservation, including using shady tactics and going around the system. There's not a ton of value placed on the employees, you just feel like one person lost in a big cattle call.

    Advice to ManagementAdvice

    Think about and actually talk to the people out on the floor; treat them like individuals instead of a means to an end. Maybe then there would be less turnover (especially with the seasonal hires).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Reading, PA
    Former Employee - Customer Service Representative in Reading, PA

    I worked at Penske Truck Leasing full-time (more than 5 years)

    Pros

    Loved the job, but it got frustrating

    Cons

    Told I could make my own decisions, but then told by managers they did not like what I decided .

    Advice to ManagementAdvice

    Give my direct instructions to employees. Set limits on what they can and cannot do.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Old Boy Network- Lack of Diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Reading, PA
    Former Employee - Human Resources in Reading, PA

    I worked at Penske Truck Leasing full-time (more than 3 years)

    Pros

    Some engaging managers throughout the company who care about employees

    Cons

    Serious lack of diversity (by age, gender, race, cultural background, religion, sexual orientation, etc).

    Advice to ManagementAdvice

    Start hiring different types of people with new perspectives. Obliterate the old boy network.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    not conducive to a healthy work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ant in Reading, PA
    Former Employee - Ant in Reading, PA

    I worked at Penske Truck Leasing full-time (more than 10 years)

    Pros

    work with some very good people, lots of work, job security, unless the work can be outsourced

    Cons

    Management is dismissive of health complaints associated with the building interior environment, refuses to acknowledge a problem despite multiple complaints from various individuals.

    Advice to ManagementAdvice

    React more expeditiously to employees health complaints. Either fix health concerns or advise prospective employees of the possible adverse health effects associated with employment in the building.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Current Employee at the Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, PA
    Current Employee - Anonymous Employee in Reading, PA

    I have been working at Penske Truck Leasing full-time (more than 3 years)

    Pros

    It's a job and a paycheck.

    Cons

    Leadership needs to break out of the old management style of not trusting your employees. It's definitely an old boys club mentality. They don't care how employees are treated as long as the job is done. "open door" doesn't exist at Penske Corporate. It is such a depressing, suffocating place to work.

    Advice to ManagementAdvice

    Take some courses on leadership and really listen. This company has more Theory X managers than I have ever seen in any other company. You are a text book case for disfunctional managment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great experience working at Penske.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reading, PA
    Former Employee - Anonymous Employee in Reading, PA

    I worked at Penske Truck Leasing as an intern (less than an year)

    Pros

    Great place to work! Everyone is very welcoming and easy to work with. Commitment to strong company culture. Great exposure to senior management. Worked as an intern and was given real projects to work on during the summer. The projects were actually challenging and a great learning experience, didn't spend the summer making copies or getting coffee.

    Cons

    The location in Reading is far from everything.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Penske Truck Leasing? Share Your Experiences

Penske Truck Leasing

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.