Penske Truck Leasing

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Penske Truck Leasing Reviews in Reading, PA

Updated August 3, 2014
Updated August 3, 2014
135 Reviews

3.5
135 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Penske Truck Leasing President Brian Hard
Brian Hard
83 Ratings

Review Highlights

Pros
  • The company has a good work-life balance for an accounting field (in 5 reviews)

  • Good Benefits for entry level posiition (in 7 reviews)


Cons
  • It also became clear as you move up in the company (even when starting out) your work/life balance suffers greatly (in 4 reviews)

  • politics, no defined or directed culture, upper management somewhat disconnected (in 6 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Reading, PA
    Current Employee - Anonymous Employee in Reading, PA

    Pros

    Salary, benefits, culture, great people and always looking to promote people and enhance their skills and education. Insurance is one of the best with low cost to employee. Summer Hours allow employees to leave at 1 pm every other Friday during the summer months. Participation in co-op vegetables and many other benefits too numerous to mention here. Penske cares about it's employees and retaining them.

    Cons

    Corporate/Logistics Location is beautiful, but because it is somewhat remote, most people must travel 30 - 60 minutes to get here.

    Advice to ManagementAdvice

    Great management! They go above and beyond what many other companies will not do. Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    O.T.R. Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OTR Coordinator  in  Reading, PA
    Former Employee - OTR Coordinator in Reading, PA

    Pros

    good pay and benefits, stable company

    Cons

    you are constantly monitored, all phone calls recorded and critiqued. the company allows the customers to curse, threaten and abuse the operators and if the operator hangs up or objects to foul language, he is reprimanded. also, no intercompany cooperation with the SOS department. SOS is the whipping boy of penske. middle managers play favorites to the extreme.

    Advice to ManagementAdvice

    try listening to the operators on the floor and treating them like people instead of numbers. abolish the "point"system as it is virtually non-existant throughout the rest of the company. give the employee a right of appeal with an impartial board before firing them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    I spent two summers working as a Seasonal Rental Representative in Penske's Central Reservations call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Rental Representative  in  Reading, PA
    Former Employee - Seasonal Rental Representative in Reading, PA

    Pros

    The training was intensive and hands-on so when you hit the floor, you were ready to go. It focused on creating the best possible customer experience and taught a lot of skills that translate well into other industries. For a seasonal position, the pay was decent and you were also eligible for commission.

    Cons

    The workplace was extremely competitive because of the commission structure. People would go to all ends to book a reservation, including using shady tactics and going around the system. There's not a ton of value placed on the employees, you just feel like one person lost in a big cattle call.

    Advice to ManagementAdvice

    Think about and actually talk to the people out on the floor; treat them like individuals instead of a means to an end. Maybe then there would be less turnover (especially with the seasonal hires).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant  in  Reading, PA
    Current Employee - Accountant in Reading, PA

    Pros

    The company has a good work-life balance for an accounting field. Most coworkers are very nice and friendly. There are some nice bonus perks that the company offers, such as discounts with other companies.

    Cons

    The technology systems the company uses are very outdated and cumbersome. Most departments are understaffed. If technology were updated, understaffing would no longer be an issue. Entering information into the systems is time consuming and manual when everything should be automated.

    Advice to ManagementAdvice

    Management is good but needs to accept technology changes. It is impractical for a company this size to not be on an advanced system. The manual aspect to an accounting job should not exist in the way it does.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Reading, PA
    Former Employee - Customer Service Representative in Reading, PA

    Pros

    Loved the job, but it got frustrating

    Cons

    Told I could make my own decisions, but then told by managers they did not like what I decided .

    Advice to ManagementAdvice

    Give my direct instructions to employees. Set limits on what they can and cannot do.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Old Boy Network- Lack of Diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources  in  Reading, PA
    Former Employee - Human Resources in Reading, PA

    Pros

    Some engaging managers throughout the company who care about employees

    Cons

    Serious lack of diversity (by age, gender, race, cultural background, religion, sexual orientation, etc).

    Advice to ManagementAdvice

    Start hiring different types of people with new perspectives. Obliterate the old boy network.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    not conducive to a healthy work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ant  in  Reading, PA
    Former Employee - Ant in Reading, PA

    Pros

    work with some very good people, lots of work, job security, unless the work can be outsourced

    Cons

    Management is dismissive of health complaints associated with the building interior environment, refuses to acknowledge a problem despite multiple complaints from various individuals.

    Advice to ManagementAdvice

    React more expeditiously to employees health complaints. Either fix health concerns or advise prospective employees of the possible adverse health effects associated with employment in the building.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Job security through stagnancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current Manager  in  Reading, PA
    Current Employee - Current Manager in Reading, PA

    Pros

    Decent salaries for the Berks County area, opportunities in many different departments, solid work life balance, 401k match and cash balance account, and it's nearly impossible to get fired no matter how much you underperform

    Cons

    Lack of fresh thinking, low salaries (if you're from outside Berks County), old technology, slow to make changes, poor personnel development

    Advice to ManagementAdvice

    Cut back on the high 5 figure company cars for the boy's club and start paying salaries that attract new talent to the company. Trust your managers to make decisions and let them grow. Fire people who under perform as opposed to protecting them and making management spend months on action plans, or promoting them because you like to smoke with them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Current Employee at the Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Reading, PA
    Current Employee - Anonymous Employee in Reading, PA

    Pros

    It's a job and a paycheck.

    Cons

    Leadership needs to break out of the old management style of not trusting your employees. It's definitely an old boys club mentality. They don't care how employees are treated as long as the job is done. "open door" doesn't exist at Penske Corporate. It is such a depressing, suffocating place to work.

    Advice to ManagementAdvice

    Take some courses on leadership and really listen. This company has more Theory X managers than I have ever seen in any other company. You are a text book case for disfunctional managment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great experience working at Penske.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Reading, PA
    Former Employee - Anonymous Employee in Reading, PA

    Pros

    Great place to work! Everyone is very welcoming and easy to work with. Commitment to strong company culture. Great exposure to senior management. Worked as an intern and was given real projects to work on during the summer. The projects were actually challenging and a great learning experience, didn't spend the summer making copies or getting coffee.

    Cons

    The location in Reading is far from everything.

    Recommends
    Positive Outlook
    Approves of CEO

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