People's United Bank

www.peoples.com
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People's United Bank Reviews

Updated February 28, 2015
Updated February 28, 2015
135 Reviews
3.0
135 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
62 Ratings

Review Highlights

Pros
  • Great People thought the entire state of NH (in 8 reviews)

  • Very good benefits so people tend to stay longer then other companies (in 7 reviews)


Cons
  • Very sales oriented with little to no thought about the actual needs of the customer (in 4 reviews)

  • Very aggressive sales goals without the technology support or infractructure to facilitate such high goals (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time (less than a year)

    Pros

    Great people to work with everywhere you go
    Great training, easier to get promoted
    Bonuses
    Great employee retirement plan

    Cons

    Lower pay
    Not up to date on technology
    Sales calls

  2.  

    Nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager

    I worked at People's United Bank

    Pros

    Friendly environment. Average/competitive salaries. Great communication. Lots of room for advancement. A handful of really great senior managers. Lots of learning opportunities. Good work/life balance.

    Cons

    Recently, they have been closing many traditional branches, in favor of "in-store" branches located in supermarkets. Unfortunately, these locations are open seven days and late hours. Also, in my opinion, they do not give a professional appearance like a traditional branch does.

    Advice to ManagementAdvice

    Learn to read your market better. What is successful in Connecticut may not be successful elsewhere.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    30 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at People's United Bank full-time (more than 10 years)

    Pros

    Fairly good with benefits and work environment with friendly co-workers.

    Cons

    Transitions, layoffs, consolidations, closures, internal changes, and lack of promotions and compensation for the lower level (admin/branch) employees is unsatisfactory. Greed at the top (officers/managers/and tier after tier above) is rampant and openly known.

    Advice to ManagementAdvice

    They should do what they can to retain and satisfy the long term employees to assist with business continuity due to the forward thinking of management. Too disruptive to customers when the bank changes and the long term employees leave too.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Good and bad!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank

    Pros

    Many nice and friendly people that you work with.

    Cons

    advancement is not given in a timely manner. The amount of work you do it alot for the pay.

    Advice to ManagementAdvice

    Look at the people that give everything, and give them the pay and advancement that they should get!!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank

    Pros

    Laid back relaxed and eveything

    Cons

    Banking regulations are tough to deal with

    Recommends
    Positive Outlook
  7.  

    Customer Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank

    Pros

    Good work-life balance, tuition assistance after one year of employment, management is very understanding to diverse situations and allows for flexibility in the work schedule.

    Cons

    The company seems to have expanded very rapidly and may not be as focused on customer service as they once were.

  8.  

    great place to start!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time (more than 3 years)

    Pros

    willing to train you and help you build!

    Cons

    A lot of focus on sales goals.

    Advice to ManagementAdvice

    Changes managers too often.

    Doesn't Recommend
    Neutral Outlook
  9.  

    It could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Customer Service Associate in Boston, MA
    Current Employee - Lead Customer Service Associate in Boston, MA

    I have been working at People's United Bank full-time (more than 3 years)

    Pros

    Bankers hours and good trainings

    Cons

    Management has no idea what they're doing. This bank pretends its a big bank and wants to compete with BOA when its really a medium bank that should focus on local banks and customer service.

    Advice to ManagementAdvice

    Stop hiring people from big banks, learn the culture, promote from within, and stop promoting ignorance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Keene, NH
    Former Employee - CSA in Keene, NH

    I worked at People's United Bank

    Pros

    Wonderful Training programs, and values, peer support

    Cons

    Pay and ability to advance with company

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good start in a career. If you are doing it for the people and experience great. Not the pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time

    Pros

    Your direct manager wants you to succeed. The best immediate coworkers you'll ever have in an early career. I guess everyone runs on their passion which translate to the company as " light on our pocket " but ironically this mindset in workers becomes excellent for customers who they care about. Fast paced and lots of energy. You make it fun!

    Cons

    Their roles are broader and more comprehensive than you are initially lead to believe which is fine if they pay you as you increase your skill set with the more state recognized certifications and licensing you acquire. instead you are met with "it is for your own personal benefit and growth, that is why you do it". Some people need to make a living. another thing to mention is that they transfer people so much it disrupt team building and flow=unhappy confuse employees. Once again read the job title and description and it s equivalent in another bank before proceeding to offer. Any initial offer is low ball hike it up by 3-5 dollars and that is the pay you should be getting. let them come back to you with counter offers.

    Advice to ManagementAdvice

    Get in touch and do something right. There is no mentorship. Where is the tangible proof of this aligning with your company values? Increase retention of all levels of staff. It says something when its not lower level staff leaving only. Give your employees good salary and you wont lose out to competitors especially the veterans. Finally, do not under resource your staff and penalize them for not meeting goals in their reviews.

    Recommends
    Positive Outlook
    No opinion of CEO

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