People's United Bank

  www.peoples.com
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People's United Bank Reviews

Updated August 11, 2014
Updated August 11, 2014
111 Reviews

3.1
111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
51 Ratings

Review Highlights

Pros
  • Very good benefits so people tend to stay longer then other companies (in 7 reviews)

  • Great people to work with; they all want to see you succeed (in 6 reviews)


Cons
  • Very sales oriented with little to no thought about the actual needs of the customer (in 5 reviews)

  • It is almost impossible to bonus because sales goals are so high (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great place to start your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Associate
    Current Employee - Financial Service Associate

    Pros

    It is a great place to learn the retail banking environment. You get great exposure to banking, sales, customer service, networking and building relationships. The experience has taught me to be entrepreneurial, and the importance of working well with others. Teamwork and focus is necessary to make goals.

    Cons

    Challenges are the same for any retail environment. You need to have to have good connections inside the bank to get things done.

    Advice to ManagementAdvice

    Share everything you know with your employees to help them grow. Never show your employees a negative attitude.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Enjoy where you work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    Pros

    Great atomsphere. Great employees who will make you want to come into work.

    Cons

    Sales driven. But it's a bank what do you expect

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good people, really care about your success

    Cons

    Poor lending software which creates a bottleneck effect in workflow.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Best Place I have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Customer Service Associate  in  Hartford, CT
    Former Employee - Lead Customer Service Associate in Hartford, CT

    Pros

    Best training is provided there. I was continuously given the opportunity to advance my education even further.

    Cons

    Sometimes it was difficult to meet your sales goals, but most of the time they did work with you to improve things.

    Recommends
    No opinion of CEO
  6.  

    Still a lot of growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Like any bank, you have many career options in other divisions/ departments if you have the interest. They have great strategy and vision as a company.

    Cons

    The strategy is lost on the employees by "burning and churning." There is a huge disconnect between what senior mgmt believes and what is felt/experienced in the field. A lot of great people have left for lower stress, greater recognition and higher pay.

    Advice to ManagementAdvice

    Reconnect with the field - adjust your execution based on the challenges of what ACTUALLY takes place on the job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Good Start, but a Long Way Up From the Bottom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bridgeport, CT
    Former Employee - Anonymous Employee in Bridgeport, CT

    Pros

    Friendly managers and co-workers, workload was manageable. Work-life balance was great - leave the office and no worries until you arrive at work the next day.

    Cons

    You are living the Office Space life - white walls, gray cubicle in the "cube farm" floor setup. There are ways to work your way to a bigger and better job, but opportunities are not exactly plentiful and the extra money you would make is nothing to get too excited about. That was just my experience - not necessarily the true reality of the situation.

    Advice to ManagementAdvice

    More opportunities for advancement - more programs in place to help you reach the next level of experience.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Former employee. Great bank to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Well respected in their communities.

    Cons

    Perceived as out of town bank based in CT.

    Positive Outlook
    Approves of CEO
  9.  

    People's United Bank has a very corporate environment and offers good opportunity for advancement..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter
    Current Employee - Underwriter

    Pros

    There is a very team oriented perspective to working here. Team members are friendly and welcoming.
    Good opportunities for advancement within the bank to other departments.
    Strong ethical company values and culture.

    Cons

    At times, there is too much emphasis on overtime rather than hiring another team member. This causes work balance issues.
    Health insurance benefits are mediocre.

    Advice to ManagementAdvice

    Consider offering more opportunities for additional formal training to stay current with new trends.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good place to start and learn some useful business skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  New Haven, CT
    Former Employee - Customer Service Associate in New Haven, CT

    Pros

    Learn valuable skills, good investment in job related education and trainings such as helping you attain expensive certifications at no cost to yourself, team environment

    Cons

    Horrible pay. That's pretty much the only thing that truly bothered me about this job.

    Advice to ManagementAdvice

    Pay better wages!

    Recommends
    No opinion of CEO
  11.  

    Sr. Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy job, handled teller transactions and opened accounts.

    Cons

    Little to no foot traffic in the branches

    Advice to ManagementAdvice

    Incentive should be based more on individual goals.

    Recommends
    Approves of CEO

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