People's United Bank

  www.peoples.com
  www.peoples.com

People's United Bank Reviews

Updated December 13, 2014
Updated December 13, 2014
124 Reviews
3.0
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
57 Ratings

Review Highlights

Pros
  • Great People thought the entire state of NH (in 8 reviews)

  • Very good benefits so people tend to stay longer then other companies (in 7 reviews)


Cons
  • Very sales oriented with little to no thought about the actual needs of the customer (in 4 reviews)

  • Very aggressive sales goals without the technology support or infractructure to facilitate such high goals (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good start in a career. If you are doing it for the people and experience great. Not the pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time

    Pros

    Your direct manager wants you to succeed. The best immediate coworkers you'll ever have in an early career. I guess everyone runs on their passion which translate to the company as " light on our pocket " but ironically this mindset in workers becomes excellent for customers who they care about. Fast paced and lots of energy. You make it fun!

    Cons

    Their roles are broader and more comprehensive than you are initially lead to believe which is fine if they pay you as you increase your skill set with the more state recognized certifications and licensing you acquire. instead you are met with "it is for your own personal benefit and growth, that is why you do it". Some people need to make a living. another thing to mention is that they transfer people so much it disrupt team building and flow=unhappy confuse employees. Once again read the job title and description and it s equivalent in another bank before proceeding to offer. Any initial offer is low ball hike it up by 3-5 dollars and that is the pay you should be getting. let them come back to you with counter offers.

    Advice to ManagementAdvice

    Get in touch and do something right. There is no mentorship. Where is the tangible proof of this aligning with your company values? Increase retention of all levels of staff. It says something when its not lower level staff leaving only. Give your employees good salary and you wont lose out to competitors especially the veterans. Finally, do not under resource your staff and penalize them for not meeting goals in their reviews.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Checking Operations Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at People's United Bank full-time (more than 5 years)

    Pros

    • Product Change of new and current customers. Placing customers into the suggested retail product for the balances they hold in a monthly basis.
    • RVM Enrollment of new and current consumers. Placing customer within the correct retail checking account packages after the product was carefully selected due to the monetary balances they hold on a daily basis to avoid the monthly fees.
    • Combine statements after maintaining customers product making sure all accounts are in the customers statements (often the customers want specific account alone and\or on statements with other retail accounts).
    • Pre-Authorized account to account transfer per customer request or bank representatives place a request to have a certain balance transferred on a recurrence basis

    Cons

    no cons...I really do miss the work flow and fellow colleagues the working environment was a great one.

    Recommends
  3.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at People's United Bank full-time (more than 5 years)

    Pros

    Nice people, sense of job security, opportunity for growth

    Cons

    outdated systems, very slow to change and progress

    Advice to ManagementAdvice

    Focus on CT instead of focusing on VT when making hiring decisions

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    good opportunity for career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time

    Pros

    great opportunity for advancement
    lots of training

    Cons

    horrible hours for parents
    pressure to do sales

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Mortgage Account Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at People's United Bank full-time (more than an year)

    Pros

    Great People thought the entire state of NH.

    Cons

    Commission are on the low side

    Advice to ManagementAdvice

    Take care of the good people you have.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    that most worst place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager Assistant Vice President in Bridgeport, CT
    Former Employee - Customer Service Manager Assistant Vice President in Bridgeport, CT

    I worked at People's United Bank full-time (more than 10 years)

    Pros

    Was a great place to work for until they went public

    Cons

    the salary is not good and it is not what you know but who you know.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Excellent Work Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Associate in Manchester, CT
    Current Employee - Senior Customer Service Associate in Manchester, CT

    I have been working at People's United Bank full-time (more than an year)

    Pros

    This company offers the opportunity to move in as many different directions as you want. There are tons of opportunities to learn about different products and services and earn certifcations. They are very flexible with employee work schedules and take into account life circumstances. The PTO is good and the holidays off are better.

    Cons

    You have to be very independent and persistent to get ahead.

    Advice to ManagementAdvice

    Take more interst in your personal employee's .

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great regional bank to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Banking Intern
    Former Employee - Commercial Banking Intern

    I worked at People's United Bank as an intern (less than an year)

    Pros

    The people were great. Extremely welcoming and always very helpful. The work environment overall was exactly what I was looking for. Definitely a growing regional bank that will hopeful penetrate new markets in the near future.

    Cons

    The systems were a bit difficult to use and they definitely need updating. Luckily this problem was being worked on while I was employed.

    Advice to ManagementAdvice

    Integrate the systems so that data is more readily available and easy to manipulate. Be a bit more transparent about where employees stand.

    Recommends
    Approves of CEO
  10.  

    People's United Suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at People's United Bank full-time (more than an year)

    Pros

    Most co-workers on the same level as you are amazing. I met some really great people working there and a lot of the customers were great too.

    Cons

    Management is awful. Even for top producers, getting LTI (long term investments) referrals, selling checking accounts, and whatever other product of the week nothing you do is good enough. You are made to feel like you don't deserve a promotion, that somehow you are doing a bad job, so that when they do promote you from a teller to a "senior" teller you are made to feel like .25 or .50 cents is an amazing thing. My yearly raise was .10 cents which was almost taken away from me because I laughed, thinking it was a joke.
    If someone in upper management for whatever reason doesn't like you, if they even think you are giving them a dirty look they will do everything they can to make you want to quit. This happened to me with one of the market managers in my area (maine)

    Advice to ManagementAdvice

    A lot of really greedy, power hungry people of weaseled their way into middle management and their behavior goes unchecked because many employees are too afraid to say anything.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Smaller beaches have no room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Branford, CT
    Current Employee - CSA in Branford, CT

    I have been working at People's United Bank part-time (more than 5 years)

    Pros

    Hours are not bad and benefits are good

    Cons

    Salary is awful! Advancement is very slow!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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