People's United Bank Reviews

Updated March 30, 2015
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3.1
141 Reviews
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People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
65 Ratings

Pros
  • Great People thought the entire state of NH (in 8 reviews)

  • Very good benefits so people tend to stay longer then other companies (in 7 reviews)

Cons
  • Very sales oriented with little to no thought about the actual needs of the customer (in 4 reviews)

  • Very aggressive sales goals without the technology support or infractructure to facilitate such high goals (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at People's United Bank

    Pros

    Great help from management, want the best for you, will help you work towards moving up into the workforce,pay, PTO, sick time.

    Cons

    I honestly do not have any Cons

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank

    Pros

    Laid back relaxed and eveything

    Cons

    Banking regulations are tough to deal with

    Recommends
    Positive Outlook
  3. Customer Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank

    Pros

    Good work-life balance, tuition assistance after one year of employment, management is very understanding to diverse situations and allows for flexibility in the work schedule.

    Cons

    The company seems to have expanded very rapidly and may not be as focused on customer service as they once were.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Best Place I have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Customer Service Associate in Hartford, CT
    Former Employee - Lead Customer Service Associate in Hartford, CT

    I worked at People's United Bank full-time (more than 8 years)

    Pros

    Best training is provided there. I was continuously given the opportunity to advance my education even further.

    Cons

    Sometimes it was difficult to meet your sales goals, but most of the time they did work with you to improve things.

    Recommends
    No opinion of CEO
  6. Great Company to work for!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Bridgeport, CT
    Current Employee - Call Center Representative in Bridgeport, CT

    I have been working at People's United Bank full-time (more than 5 years)

    Pros

    Competitive pay, good benefits,nice location, management is laid back. Not stressful

    Cons

    Computer systems could be better

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. People's United Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Financial Service Associate
    Current Employee - Senior Financial Service Associate

    I have been working at People's United Bank full-time (more than a year)

    Pros

    Highly competitive salaries, good people to work for.

    Cons

    Transferring between departments is difficult.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  8. An enjoyable workplace full of energy, friendly coworkers, and people who care about you achieving your future goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Customer Service Associate in Newington, CT
    Current Employee - Senior Customer Service Associate in Newington, CT

    I have been working at People's United Bank

    Pros

    One of the best reasons to work for People's United Bank is, they work enviorment, and what they stand for. I've never in my life worked at a place where I was surrounded by inviduals who cared so much for you as a person, and as a coworker inside and outside of the workplace. I have built the most valuable friendships that will last forever here at Peoples United Bank in the 2 years I have been employed here. The training I recieved has been very beneficial to me. My managers guide me in a direction to be promoted. They're dedication to seeing me learn and gain more knowlegde not only increased my salary, but enabled me to be more knowlegeable and more of an expert at what I did.

    Cons

    I cant think of any downside. Maybe building such great friendships with co workers, who then may have to transfer to another branch after being promoted.

    Advice to ManagementAdvice

    Continuing believing in your employees the way you do. Providing them with all the materials, training and support which you currently do. It results in meeting the goals of your branch, increase the expertise of your employees who in return is able to discover the needs of the customers they interact with more effieciently and effectively.

    Recommends
  9. A Happy People's Person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at People's United Bank

    Pros

    There is a genuine feeling of community. Ultimately the entire organization has the right motives. The bank cares about the customers as well as the employees. They look to differentiate themselves in the market through their recognition program and support of community involvement.

    Cons

    The minimal negatives are the compensation packages. They are slightly below comparable institutions. Also it can be slightly difficult to transition out of regional banking into another area i.e. finance or operations. Clearly the bank's greatest need for employees is in the branches.

    Advice to ManagementAdvice

    Continue to promote from within. Don't lose focus on the community bank's values. Customers enjoy the specialized service and the personal touches. The employees need to continue to be empowered to make decisions.

    Recommends
    Approves of CEO
  10. I have thoroughly enjoyed working for this company, I have learned a significant amount in the 2 years of employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank

    Pros

    PTO, benefits, flexible, tuition assistance, holidays paid off

    Cons

    low salaries, working the weekends, open 7 days a week

    Advice to ManagementAdvice

    Let the branch level employees have more opportunities to be candidates in advancing their careers in the back office.

    Recommends
    Neutral Outlook
  11. Entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Poughkeepsie, NY
    Current Employee - Bank Teller in Poughkeepsie, NY

    I have been working at People's United Bank part-time (less than a year)

    Pros

    Great place to work when you have the right office culture. Remember its banking you do the same thing day in and day out don't take your job too seriously but still keep it professional

    Cons

    No cons if you want to be a bank its a great company to work for.

    Advice to ManagementAdvice

    Welcome directing sucks

    Recommends
    Positive Outlook
    Approves of CEO

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