People's United Bank

www.peoples.com
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People's United Bank Reviews

Updated February 28, 2015
Updated February 28, 2015
135 Reviews
3.0
135 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
62 Ratings

Review Highlights

Pros
  • Great People thought the entire state of NH (in 8 reviews)

  • Very good benefits so people tend to stay longer then other companies (in 7 reviews)


Cons
  • Very sales oriented with little to no thought about the actual needs of the customer (in 4 reviews)

  • Very aggressive sales goals without the technology support or infractructure to facilitate such high goals (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Customer Service Associate in Boston, MA
    Current Employee - Lead Customer Service Associate in Boston, MA

    I have been working at People's United Bank full-time (more than 3 years)

    Pros

    Bankers hours and good trainings

    Cons

    Management has no idea what they're doing. This bank pretends its a big bank and wants to compete with BOA when its really a medium bank that should focus on local banks and customer service.

    Advice to ManagementAdvice

    Stop hiring people from big banks, learn the culture, promote from within, and stop promoting ignorance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    What Know-How Can do?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank

    Pros

    You can advance quickly if you have the right connections

    Cons

    very disorganized, and the pay is NOT competitive if you are a current employee

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    that most worst place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager Assistant Vice President in Bridgeport, CT
    Former Employee - Customer Service Manager Assistant Vice President in Bridgeport, CT

    I worked at People's United Bank full-time (more than 10 years)

    Pros

    Was a great place to work for until they went public

    Cons

    the salary is not good and it is not what you know but who you know.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    People's United Suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at People's United Bank full-time (more than a year)

    Pros

    Most co-workers on the same level as you are amazing. I met some really great people working there and a lot of the customers were great too.

    Cons

    Management is awful. Even for top producers, getting LTI (long term investments) referrals, selling checking accounts, and whatever other product of the week nothing you do is good enough. You are made to feel like you don't deserve a promotion, that somehow you are doing a bad job, so that when they do promote you from a teller to a "senior" teller you are made to feel like .25 or .50 cents is an amazing thing. My yearly raise was .10 cents which was almost taken away from me because I laughed, thinking it was a joke.
    If someone in upper management for whatever reason doesn't like you, if they even think you are giving them a dirty look they will do everything they can to make you want to quit. This happened to me with one of the market managers in my area (maine)

    Advice to ManagementAdvice

    A lot of really greedy, power hungry people of weaseled their way into middle management and their behavior goes unchecked because many employees are too afraid to say anything.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    The worst company I've ever worked for!!!!
    Please don't do the same mistake I made !!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Manager in New York, NY
    Current Employee - Financial Services Manager in New York, NY

    I have been working at People's United Bank (more than 3 years)

    Pros

    Salary could be attractive if you are a good negotiator. Other than that there's nothing else to look for in that company

    Cons

    Micro managers at its best. Very aggressive sales goals without the technology support or infractructure to facilitate such high goals. No one knows anything, you will often find yourself clueless when trying to help a customer and calling the back office its a nightmare often times one would have to leave a voice message to get a call back for help. There's is obsolutely no support from managers all they do is push push push for sales. Everything about this bank its mediocrity at its best. Hundreds of emails celebrating opening of checking accounts funded with $25.00 dollars every time a new account its opened throughout the maket. Systems are from Stone Age.

    Advice to ManagementAdvice

    Micromanagement could be ineffective when it's not well balanced. Have the infrastructure in place and perfect it before expanding into such demanding and competitive maket like NYC or else you will only build a mediocre brand

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Customer Service Employee, of Peoples United Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager in Newburgh, NY
    Current Employee - Customer Service Manager in Newburgh, NY

    I have been working at People's United Bank full-time (more than 3 years)

    Pros

    They are closed on holidays. And opened 7 days a week.

    Cons

    not a very good palace to work. Long hours and little pay. The pay is extremely low and its very hard to even get a raise.

    Advice to ManagementAdvice

    Management is expected to work 6-7 days 9am-7pm

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Terrible work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Customer Service Associate
    Former Employee - Lead Customer Service Associate

    I worked at People's United Bank full-time (more than 3 years)

    Pros

    Paid Time Off is the only good thing about this company. When you start they present you this awesome career path that actually never happens unless you are lucky and someone leaves on position above you and only then they will promote.

    Cons

    I had terrible experience in my branch. I did pretty much my CSM's job because they were never there doing personal errands during work hours. I also love how they consider "Lead" position management when needed and when not you can pretty much be regular teller... No room to grow. And HR never resolves any issues despite multiple complaints on management and work environment. It's sad actually because for senior management all that matters are NUMBERS NUMBERS and NUMBERS (aka goals)...

    Advice to ManagementAdvice

    They need new structure in branches... No need for CSM and FSM... And care more about employes then just meeting goals and incentives.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Horrible Culture, no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bridgeport, CT
    Former Employee - Anonymous Employee in Bridgeport, CT

    I worked at People's United Bank full-time (more than 3 years)

    Pros

    It is convenient to work in the Bridgeport HQ if you live in upstate CT versus having to go to New Haven, New York or Hartford to work for a descent size company. Benefits are okay.

    Cons

    Terrible, unethical culture. Morale is really low and people are stressed and internal competition is cutthroat. Career development outside of retail banking is pretty much non-existent. Base salaries are embarassingly low.

    Advice to ManagementAdvice

    You need a leadership overhaul

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    HIGH turnover- just look at how often the same position is posted- tells you something...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at People's United Bank

    Pros

    Training, benefits, great customers, good hours, opportunity to further your education ( tuition assistance)

    Cons

    High turnover, Headquarters in CT- so they don't truly understand each market area, low morale, incompetent regional manager(s) and lots of micro-managing!!!

  11. 1 person found this helpful  

    What A Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Associate in Wappingers Falls, NY
    Current Employee - Financial Service Associate in Wappingers Falls, NY

    I have been working at People's United Bank full-time (less than a year)

    Pros

    It's a job. It's a paycheck.

    Cons

    The monthly goals set by this company are ridiculous in the Hudson Valley region...1,000,000 in new revenue EVERY month...ha ha ha. That's nearly impossible in any situation. Maybe we can all try to ice-skate uphill as well. PUB doesn't even hold more than 5% of the market area where the branches are located. I'm shocked we've all haven't had panic attacks based on the stress this company puts on their own employees. Most of your peers cannot be trusted because they sell you out to get promotions...shameful because management encourages this behavior. There are much superior banks to work for. I'm heading to one in the next few weeks. Working here is like The X-Files, Trust No One. The customers and the employees aren't happy. Take a hint.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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