People's United Bank Reviews

Updated April 25, 2015
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3.0
148 Reviews
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Recommend to a friend
Approve of CEO
People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
65 Ratings

Pros
  • Great People thought the entire state of NH (in 8 reviews)

  • Very good benefits so people tend to stay longer then other companies (in 7 reviews)

Cons
  • Very sales oriented with little to no thought about the actual needs of the customer (in 4 reviews)

  • Very aggressive sales goals without the technology support or infractructure to facilitate such high goals (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, growth, opportunity for bonuses, senior management, and the customers.

    Cons

    Market managers, Micro-managing, Aggressive sales goals, and the pay is very low compared to local banks.

    Advice to Management

    Pay your employees more and they will be willing to do a lot more and stay for a lot longer.

  2. Helpful (1)

    Stay away, you will regret working here!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at People's United Bank

    Pros

    Company accepts mediocrity so your job is safe if you play the game and happily accept a paycheck every two weeks. Do bare minimum and your job is safe.

    Cons

    Horrible management, awful backoffice support, terrible call center, useless technology as you do everything twice both electronic and paper, high and constant turnover, inefficient use if time in conference calls, they spring sales contests on moments notice with everyone checking the box, expect Branch Managers to be Tellers 50% of the time and no work life balance as you are expected 60 hours a week. Benefits are horrible, the highest per employee I have seen, and this is a 30 billion dollar organization. Loans take so long to close and underwriters and processors make your life miserable if you make one mistake, yet they have no job unless sales folks find the business.

    Advice to Management

    Listen to the field and stop acting like nothing is wrong and is business as usual. Turnover should be an exception not the norm. Create an engaging environment not unhappiness and paycheck collectors. Get better benefits.

  3. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Associate
    Current Employee - Senior Customer Service Associate

    I have been working at People's United Bank part-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    coworkers, flexible schedule, training available to advance

    Cons

    late hours, low pay, rude customers

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company to work for

    Cons

    Long hours. Not good name recognition of bank

    Advice to Management

    spend more on marketing company

  6. Retail branch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at People's United Bank full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Nice place to work great staff

    Cons

    Lack of support to employees

    Advice to Management

    Support the branch employees

  7. Credit analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment with very friendly and approachable officers. Great work life balance.

    Cons

    Significantly under pays in relation to the market. As a result there is significant turnover.

  8. Helpful (1)

    Conference calls dictate your life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity to grow if you want to

    Cons

    Upper management expects too much for how little they pay. Constant conference calls, high sales goals, bad management.

    Advice to Management

    Your tellers do all the work.

  9. I have thoroughly enjoyed working for this company, I have learned a significant amount in the 2 years of employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    PTO, benefits, flexible, tuition assistance, holidays paid off

    Cons

    low salaries, working the weekends, open 7 days a week

    Advice to Management

    Let the branch level employees have more opportunities to be candidates in advancing their careers in the back office.

  10. Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at People's United Bank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great help from management, want the best for you, will help you work towards moving up into the workforce,pay, PTO, sick time.

    Cons

    I honestly do not have any Cons

    Advice to Management

    none

  11. Entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Poughkeepsie, NY
    Current Employee - Bank Teller in Poughkeepsie, NY

    I have been working at People's United Bank part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work when you have the right office culture. Remember its banking you do the same thing day in and day out don't take your job too seriously but still keep it professional

    Cons

    No cons if you want to be a bank its a great company to work for.

    Advice to Management

    Welcome directing sucks

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