Peoples Jewellers

  www.peoplesjewellers.com
  www.peoplesjewellers.com

Peoples Jewellers Reviews

Updated August 23, 2014
Updated August 23, 2014
11 Reviews
2.4
11 Reviews
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Recommend to a friend
Approve of CEO
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Theo Killion
0 Ratings

Employee Reviews

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  1.  

    Good place as long as your sales are up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Jewellery Consultant
    Former Employee - Jewellery Consultant

    I worked at Peoples Jewellers part-time (more than an year)

    Pros

    The people are awesome, My manager was amazing. Co-Workers willing to help you make a sale. Lots of incentives. Benefits for Full Time and Part time over 25 hours. Easy work, lots of down time. Training provided. Employee Discount and employee shopping events.

    Cons

    The upper management was running the store into the ground and didn't know how to motivate. Expectations to get credit applications by any means. Calling ALL THE TIME, whether it be for a event, a diamond bond, an upcoming sale--you are always calling customers. You had to suggest tradeups to customers with Peoples diamonds, which often offended them. If your sales were down, you had to answer for it, even if you were in an area with no work/money around...weekly coaching. Sales targets are sometimes unachievable.

    Advice to ManagementAdvice

    Stop treating your managers so badly, the employees notice thus causing you turnover.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good company to work for before it became American

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Peoples Jewellers full-time (more than 10 years)

    Pros

    It felt like a big family atmosphere and everyone was productive

    Cons

    Too many women with egos that need to be stroked and not enough intelligent business decisions.

    Advice to ManagementAdvice

    Need to take a look at were the front lines are going

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Least challenging position of all time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Salesperson in Saskatoon, SK (Canada)
    Current Employee - Retail Salesperson in Saskatoon, SK (Canada)

    I have been working at Peoples Jewellers full-time (less than an year)

    Pros

    Easy, non-challenging, requires no education

    Cons

    Boring, non-challenging, little room for growth, favoritism, jealousy from other employees if you made a sale

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    My colleagues are wonderful to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Jewellery Consultant
    Current Employee - Jewellery Consultant

    I have been working at Peoples Jewellers

    Pros

    Love Jewellery, love making people happy!

    Cons

    Push for credit In a recessive economy is unrealistic

    Advice to ManagementAdvice

    Ensure consistency in management team....increase pay for Jewellery Consultants. $10 - 11.00 an hour is draconian.

    Recommends
    No opinion of CEO
  6.  

    Unrealistic objectives mean targets are difficult to achieve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Toronto, ON (Canada)
    Current Employee - Store Manager in Toronto, ON (Canada)

    I have been working at Peoples Jewellers

    Pros

    Bonus payouts can be quite lucrative

    Employee discounts are generous

    A lot of training is invested in employees

    Work with lovely people at store level

    Cons

    Targets are overstated to impress shareholders, meaning it's difficult to achieve bonuses

    Incompetent senior management

    Unrealistic expectations for warranty sales and credit applications

    Advice to ManagementAdvice

    CEO information needs to be updated, Neal Goldberg is no longer CEO of this company, he is deceased. CEO is Theo Killion currently.

    Doesn't Recommend
    No opinion of CEO
  7.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Salesperson in Saskatoon, SK (Canada)
    Current Employee - Retail Salesperson in Saskatoon, SK (Canada)

    I have been working at Peoples Jewellers

    Pros

    talk to customers and try to help them when they need something,

    Cons

    have competitions with team work.

    Advice to ManagementAdvice

    no

    Approves of CEO
  8.  

    A mess where nothing is done properly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Peoples Jewellers

    Pros

    There are none other than the commission (if you are comparing to no commission), and the benefits if you work enough hours to recieve them.

    Cons

    The company has the oldest and most useless system, nothing works the way it should, and nothing is done properly.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    I Am Proud To Be Part of Peoples Jewellers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Peoples Jewellers

    Pros

    Peoples is Canada's largest Jeweller - nearly 150 stores, & we've been around for almsot 100 years. We've survived Bankruptcies, Recessions & Depressions. This gives me a great sense of security, no matter what may happen in the economic world, that I will always have a job tomorrow.
    I have a spectacular group of people working for me, as well a with me & above me. I have a Regional Manager now that does not take favorites. He does not allow "Divas" to run our lives & does not allow anyone to get away with things that others do not. It's a fair company that has just put hundreds of people through the famous DCA Diamond Course (worth $1000 to take on your own) & believes in Customer Service - a key point that many retailers have forgotten about.
    Our merchandise & value is the best I've seen out there - we can now offer Canadian Certified Diamonds for the same (or very close) price as non-Canadian of the same quality. Our showcases are full of the best product selection I've ever seen from Peoples. We keep our mark-up extremely low (which is why we don't discount much), so I know the price I'm offering my guest is the best value without having to say it's "50% Off" or "I'll give you $__ off".
    We (including our sister stores Mappins, Zales & Gordons) are the only jeweller you can get a nation-wide LIFETIME warranty to cover end-to-end repairs - you buy it once & it covers your repairs & maintenance FOREVER! And 100 Refund or Exchange policy - who else has that?
    I certainly can't think of any other jeweller I'd rather work for. And we're not going anywhere anytime soon!

    Cons

    As with any large company comes a large number of policies & procedures. I don't usually consider this a "Con", but it cuts back the freedom to order & discount that independant & smaller retailers can offer. With so many employees, though, there is a lot of room for abuse when we are given these freedoms, & I've known many people in the past to take it upon themselves to make their own rules. These people usually resulted in some pretty big losses for the company, even though they thought they were making us $$. And of course they're no longer with us (and usually like to bad-mouth the company).
    And, of course, there were some mistakes made at the corporate level going into the recession that left many without jobs, & most of us without pay increases for a very long time. As far as people who actually worked in the stores, though, our jobs were safe! We've seen a lot of ups & downs & always recover!

    Advice to ManagementAdvice

    Know the policies & procedures, & don't make favorites. Be proud & take care of your clients.
    Violating policy will only get you fired, & can lead good people down the wrong path. If you don't know something, call someone who does or flip open the Operations Manual.
    When you start making favorites, you create "Divas", who might seem like they're making you lots of $$, but will make your life hell, as well as the lives of the good people working around them. In any form of commission retail, it happens very easily. Ensure that you are enforcing the same policies for everyone, not just one or two. Don't let "Divas" run you schedules, your store, or your life.
    Be proud to manage your store or region - defend what's right. Don't pre-judge your clients & don't allow staff to do so either. Be good to your company & they will be good to you. Have sympathy & be kind - a genuine smile goes a long way.

    Recommends
    No opinion of CEO
  10.  

    40-50 People Quit Peoples in Calgary since May 2010.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Peoples Jewellers

    Pros

    The Regional Manager will buy you new cloths and shoes to work for him.

    Cons

    RM & Vince Price are the worst people in the company. They lie, backstabb & treat pets better than there employees. The employees that made the most money for the company have all quit!!! We have never seen such a company on a downward spirial.

    Advice to ManagementAdvice

    The new mgmt tream is untrustworthy!! They lie to employees and customers!! This company has gone downhill since May. There has been at least 45 people quit from Managers to very good employees leave. People that had top sales to people that have no knowledge now.
    GREAT JOB!!! And they wonder why they aren't profitable...... Go figure.....

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Great Job, Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Keyholder
    Former Employee - Keyholder

    I worked at Peoples Jewellers

    Pros

    The product is extremely interesting and you get to learn a lot about geology and gemstones and goldsmiths. The customers are mostly great as well. I worked with some awesome people.

    Cons

    They are not doing well and they cut our wage (commission) and the next week flew all the upper management out to a lavish Christmas party in Dallas Texas at the home of another manager. The manager was in our area and was promoted and given some major perks with regards to her new home in Dallas (renos and whatnot). Also every girl that worked in my area that decided to have a baby was punished in various ways for taking their full mat leave. Things like "accidentally" having their benefits cancelled, threatening to transfer 2 girls to a store that was a 2 hour drive away, withholding raises, giving the worst selling shifts when they came back, picking on them for dress code when other people on that shift were actually violating dress code and they weren't, not giving keys to the store back because they "didn't know if you can be counted on anymore". And thats all I know of I have heard there are more problems now with other girls that have had babies since I left.

    Advice to ManagementAdvice

    If you choose to hire 5 girls in their mid 20s that just got married you are likely going to have a lot on maternity leave all at once. Also they need to keep in mind that these girls are actually protected under provincial law and that the group that this store lost specifically was an exceptionally strong team that all got along well and worked well together. I have spoken to dozens of customers that have said they are very unhappy with the current staff there and they will no longer shop there. You need to keep the good people you have and pay them a fair wage whether they have children or not. I was not the only person this was done to so it wasn't just me.

    Doesn't Recommend
    No opinion of CEO

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