Peoples Jewellers Reviews

Updated August 19, 2015
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2.4
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Recommend to a friend
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Theo Killion
3 Ratings

13 Employee Reviews

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  1. Not Recommended

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Consultant
    Current Employee - Jewelry Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Peoples Jewellers part-time

    Pros

    Great way to interact with new people. Clean and secure environment. Interesting. Lots of opportunities to learn.

    Cons

    Poor employee appreciation. Greedy company. Too strict. Changes policies regularly. Discriminatory to age and appearances. Too competitive.

    Advice to Management

    I've worked at People's now for a year, and I was completely on board with it when I first started, but now that I know more about how the company works I am almost ashamed to admit I work here.... Forcing your workers to say "We're Canada's number one Diamond store!" To every guest is making people actually stop coming to us... ( guests left complaints about our greeting being too rude and in your face ) I've had customers complain about how our stores make everyone feel like they mean nothing if they don't spend a lot or get all the fancy warranties and promotional pages. The fact we call only big spenders our "Preffered Guests" makes those who don't spend a lot feel unappreciated. The prices are also much too high.... and they're just rising more and more. Personally my manger is all for it, saying we can make bigger sales, and bigger sales means more commission for us. Personally commission means nothing to me. It's an added bonus sure, but it shouldn't be the only reason I go in to work. My manager has actually told me "If someone's dumb enough to buy something expensive that may break, who cares it's money in your pocket and if they get the warranty they'll be covered, if not, even more cash!" It's absolutely disturbing how much disrespect I see, all for an extra 1-3% increase from a sale. It's downright rude to motivate workers by putting them against each other with competitions and worse to teach them how to make a guest go past their comfort price just so we get an extra few bucks...


  2. An honest look

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Consultant
    Current Employee - Jewelry Consultant
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Peoples Jewellers full-time (More than 5 years)

    Pros

    Company is the largest and has incredible buying power. Some coworkers are incredible to work with and very team oriented. Depending on the store it can be very professional and very fun. In someone instances you work with people who have more knowledge than you can imagine and the clientele can be very rewarding.

    Cons

    The store is what determines your success or failure. Many coworkers can be greedy, selfish and incredibly petty. Some management has very poor team leading abilities, team motivational speaking, team training and organizational aspects are clearly depending on the management that has been selected. A poor focus on trust and respect for other individuals. Can make a person have poor self image and lead an individual to live to work as opposed to working to live.

    Advice to Management

    Managers need to learn to train employees in an environment that is motivating and uplifting. Teaching how to trust and build teams and team players but not push everyone out of the way. To know how to treat both customers and employees. To provide an environment that stands for the compassion that this business is built around. We are to create an atmosphere that is inviting and respectful of all. Some managers and district managers need to be aware that others take their careers serious and need acknowledgment that they are going somewhere with their job and are taken seriously in their environment. Employees create the pay cheques as much as the guests that purchase from them.


  3. Jewellery Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -there was commission -flexible hours all months except November, December, feb, and may

    Cons

    -poor wages -employees receive constant critism -employees go behind each other's backs to get sales -Horrible commission rate for part-time staff -lots of pressure, often put on the spot by management

    Advice to Management

    Praise employees when they are working day and night to achieve sales goals


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  5. Helpful (1)

    Good company to work for before it became American

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Peoples Jewellers full-time (More than 10 years)

    Pros

    It felt like a big family atmosphere and everyone was productive

    Cons

    Too many women with egos that need to be stroked and not enough intelligent business decisions.

    Advice to Management

    Need to take a look at were the front lines are going


  6. Helpful (1)

    Good place as long as your sales are up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jewellery Consultant
    Former Employee - Jewellery Consultant
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Peoples Jewellers part-time (More than a year)

    Pros

    The people are awesome, My manager was amazing. Co-Workers willing to help you make a sale. Lots of incentives. Benefits for Full Time and Part time over 25 hours. Easy work, lots of down time. Training provided. Employee Discount and employee shopping events.

    Cons

    The upper management was running the store into the ground and didn't know how to motivate. Expectations to get credit applications by any means. Calling ALL THE TIME, whether it be for a event, a diamond bond, an upcoming sale--you are always calling customers. You had to suggest tradeups to customers with Peoples diamonds, which often offended them. If your sales were down, you had to answer for it, even if you were in an area with no work/money around...weekly coaching. Sales targets are sometimes unachievable.

    Advice to Management

    Stop treating your managers so badly, the employees notice thus causing you turnover.


  7. Helpful (1)

    Least challenging position of all time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Salesperson in Saskatoon, SK (Canada)
    Current Employee - Retail Salesperson in Saskatoon, SK (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Peoples Jewellers full-time (Less than a year)

    Pros

    Easy, non-challenging, requires no education

    Cons

    Boring, non-challenging, little room for growth, favoritism, jealousy from other employees if you made a sale


  8. Helpful (1)

    My colleagues are wonderful to work with

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewellery Consultant
    Current Employee - Jewellery Consultant
    Recommends
    No opinion of CEO

    Pros

    Love Jewellery, love making people happy!

    Cons

    Push for credit In a recessive economy is unrealistic

    Advice to Management

    Ensure consistency in management team....increase pay for Jewellery Consultants. $10 - 11.00 an hour is draconian.


  9. Unrealistic objectives mean targets are difficult to achieve

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Toronto, ON (Canada)
    Current Employee - Store Manager in Toronto, ON (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    Bonus payouts can be quite lucrative Employee discounts are generous A lot of training is invested in employees Work with lovely people at store level

    Cons

    Targets are overstated to impress shareholders, meaning it's difficult to achieve bonuses Incompetent senior management Unrealistic expectations for warranty sales and credit applications

    Advice to Management

    CEO information needs to be updated, Neal Goldberg is no longer CEO of this company, he is deceased. CEO is Theo Killion currently.


  10. Helpful (1)

    OK

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Salesperson in Saskatoon, SK (Canada)
    Current Employee - Retail Salesperson in Saskatoon, SK (Canada)
    Approves of CEO

    Pros

    talk to customers and try to help them when they need something,

    Cons

    have competitions with team work.

    Advice to Management

    no


  11. Helpful (1)

    A mess where nothing is done properly

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are none other than the commission (if you are comparing to no commission), and the benefits if you work enough hours to recieve them.

    Cons

    The company has the oldest and most useless system, nothing works the way it should, and nothing is done properly.



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