Pep Boys

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Pep Boys Reviews

Updated Jul 14, 2014

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All Employees Current Employees Only

2.8 158 reviews

59% Approve of the CEO

Pep Boys President, CEO, and Director Mike Odell

Mike Odell

(91 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • I was able to learn a lot from the other employees, we worked as a team in order to complete projects(in 7 reviews)

  • great start to learn about automotive(in 3 reviews)


Cons
  • Upper management has no idea what goes on at the store level(in 7 reviews)

  • Long hours sometimes and Communication(in 5 reviews)

158 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    I love my job!!!

    Sales Support Manager (Current Employee) Sugar Land, TX

    ProsThey go above and beyond on training and making sure the customer is first!

    ConsFor one team stores the pay is less than desirable. You work twice as hard for not as much pay as the regular stores.

    Advice to Senior ManagementNo one is saying you have to be on the same page, but at least get in the same book.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    An ok place to start working at.

    Retail Sales Associate (Former Employee) Wilmington, DE

    ProsThe people I worked with were great. I made some really great friends. Quite flexible with hours. They were very accommodating with the work hours and scheduled around my classes while I attended college.

    ConsChances of getting a decent raise are slim unless you suck up to the management. I received a cumulative raise of a meager 55c while working there for 4 years. No worker at the company seemed interested in furthering the company's interest. Which is understandable seeing how unappreciated we all felt.

    Advice to Senior ManagementProperly reward your employees and give some decent incentives to provide good service.

    No, I would not recommend this company to a friend

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    Broken Business Model

    General Manager (Current Employee) Downers Grove, IL

    ProsBenefits are good, General Manager position allows a lot of autonomy to make decisions.

    ConsRetail side of business is going to bankrupt company. Significant negative sales trend over last 8 years.

    Advice to Senior ManagementRetail and Commercial side of business needs to be sold off. Focus on service side of business.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    the one that got away

    PepExpress Driver (Former Employee) New Orleans, LA

    Prosgood staff and ok pay

    Conslazy mangers who do nothing but eat

    Advice to Senior Managementdo better work to get more work out of your staff

    Yes, I would recommend this company to a friend

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    Fun place to work at

    Gross Margin Intern (Current Employee) Philadelphia, PA

    ProsVery friendly, and helpful. Great place to work and advance your career

    ConsCan not think of one

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    An ok company, little upward mobility. Promotions are chosen based on popularity.

    SCRM (Former Employee) Philadelphia, PA

    ProsThe pros are great coworker, reasonable hours and a great location. I was given the tools to do my job well and had great managerial support overall.

    ConsIts an old boys club. Its hard to get promoted even when doing great work and receiving praise. I left because there wasnt a midlevel position above mine. I would have had the same job forever.

    Advice to Senior ManagementBe more open to allowing employees top advance that arent your chums.

    Yes, I would recommend this company to a friend

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    ok

    General Service Technician (Former Employee) Saint Cloud, FL

    Prosthe pay rate is pace rate so you can earn good money

    Consthe managers do not respect the employs and neither to customers

    No, I would not recommend this company to a friend

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    A little time on the sales floor, behind the register, and at the parts counter.

    Sales Associate (Former Employee) Pasadena, CA

    ProsHad paid on the job training.
    The manager was a nice guy
    Gave a discount on all products in the store

    ConsVery hard to get the stupid little things in an office that usually get purchased in bulk for the employees like pens and paper

    Advice to Senior ManagementI didn't have a terrible time there. I would hope the company gives a little more to the stationary budget. That's all.

    Yes, I would recommend this company to a friend

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    Great source of automotive knowledge

    Commercial Sales Assistant (Current Employee) Knoxville, TN

    ProsYou learn a lot about automotive, discounts on car parts, and the company prefers to promote rather than outsource

    ConsHectic environment due to lack of hours allowed to be scheduled. part-timers get screwed in regards to PTO and scheduled hours. Some people should just not be managers!!

    Advice to Senior Managementsend in more visitors to judge manager performance. PTO FOR ALL!! Seriously SERIOUSLY think about how stupid your hour restrictions are. Seriously my store brings in over 5 million a year and you cut us down to almost the same as our sister store that barely makes 2. Oh and P.S. A PERSON CAN NOT FREAKING LIVE ON 10-15 HOURS A WEEK YOU CON ARTISTS.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Misleading Job Title

    Product Sales Manager (Former Employee) Nashville, TN

    ProsNone. The store I was at overworked employees constantly and would not work around my school schedule.

    ConsEverything. Upper management has no idea what goes on at the store level

    Advice to Senior ManagementTake a look around and develop a better business model. The feel of your stores is like it is stuck in the 1980's. There is a reason people don't trust mechanics, and Pep Boys is one of them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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