Pep Boys Reviews

Updated July 15, 2015
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274 Employee Reviews

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  1. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Phila, PA
    Current Employee - Financial Analyst in Phila, PA

    I have been working at Pep Boys full-time (More than a year)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Gym, cafeteria, location. Great place to get business experience, and take elsewhere.

    Cons

    Unorganized company, low morale, no perks, terrible benefits. Old systems- company can't afford to upgrade.

    Advice to Management

    Treat you employees better. Happy employees work harder.


  2. Probably does not apply to all locations

    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Pep Boys part-time (Less than a year)

    Pros

    They're pretty flexible with hours. But unless you're really passionate about cars, there are little to no pros...

    Cons

    I have no clue how things work at other Pep Boys, but to begin, they provide little to no training. Okay, yes they train for a whole week, but all they do is sit you down in front of a computer all day long to watch slides about car parts. Then they put me on the register on my own after watching another employee for just an hour. I was expected to know what to do that day onward. There was an employee there who was extremely helpful and if it weren't for her I probably would have never learned because they only had one sales associate for every shift. Are you kidding me?! How could I learn anything effectively when I had to cash out a long line of 20 angry customers? Managers didn't like it much when you bothered them either. They would look at you as if you were stupid. In addition to that they were extremely unprofessional. They would talk a whole bunch of smack behind the worker's back...to other workers, instead of handling their business!! Anyway, they were generally nice people, but their management sucked so bad and I understand that half of the time managers would be frustrated and not much help because upper management didn't want to pay for more employees!!! Not their fault I guess, but they really need to get their stuff together.

    Advice to Management

    Hire more workers to meet your demands! Keep the customers happy!


  3. Mechanic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mechanic in Orland Park, IL
    Former Employee - Mechanic in Orland Park, IL

    I worked at Pep Boys

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good working conditions,decent amount of working hour,40 no overtime allowed

    Cons

    Poor pay,bad dental plan,they lie about your hourly pay when starting,piece work

    Advice to Management

    pay employe's a fair wage


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  5. retail Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pep Boys full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Competitive wages, in charge of staff

    Cons

    Not loyal to long termed associates, uncertain company future, 8 bosses in 8 years


  6. Pep Boys

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pep Boys full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    My best reason to work at Pep Boys is the quality of work they do and they have verity tools and auto parts.

    Cons

    I do not have any at the moment.

    Advice to Management

    They keep improving on the technology to better serve their customer.


  7. job review

    Former Employee - Linux Administrator in Philadelphia, PA
    Former Employee - Linux Administrator in Philadelphia, PA

    I worked at Pep Boys (Less than a year)

    Pros

    good company to being working for

    Cons

    there were no cons at all


  8. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Fort Worth, TX
    Current Employee - Sales Associate in Fort Worth, TX

    I have been working at Pep Boys full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You are given and learn on a dailey bases so much information on automobiles. And what a feeling of accomplishment at the end of everyday when helping service our guest.

    Cons

    Some may feel it's a down side when you get a irate customer. But what a great time to turn a bad situation into a success.

    Advice to Management

    Promote from within and those who qualify.


  9. Geeat company treat you well

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pep Boys

    Pros

    Nice people, friendly ,supportive no drama

    Cons

    Worked for much worse . None really


  10. Helpful (2)

    Stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dedham, MA
    Former Employee - Anonymous Employee in Dedham, MA

    I worked at Pep Boys

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Horrible place to work. Extremely short handed. Management does not care about employees.

    Cons

    Stress, management says deal with it. Write up for every little thing. Stay away

    Advice to Management

    Learn hoe to treat your people and your reviews from both sides will be better


  11. Helpful (1)

    Pay is bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pep Boys

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Working with cars/parts is always awesome. Good people.

    Cons

    Pay!!! 4 years experience and minimum wage. Not ok. Pay those with experience higher than 8 an hour. It's embarrassing.

    Advice to Management

    Don't micromanage!



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