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Glassdoor is your free inside look at Pepperidge Farm reviews and ratings — including employee satisfaction and approval rating for Pepperidge Farm CEO Pat Callaghan. All reviews posted anonymously by Pepperidge Farm employees.

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Company Rating   Based on 3 ratings

“Neutral”

3.0

CEO Approval   Based on 2 ratings

Pat Callaghan

President

100% Approve

Reviews are posted anonymously by employees (updated Feb 3, 2010)

1 - 3 of 3 Pepperidge Farm Reviews Sort by  

Jan 29, 2010

3.0

Pepperidge Farm Marketing Associate in Norwalk, CT:   (Current Employee)

1 of 1 people found this helpful

Pros

Great Brands
Small Company
Owned by Campbell's Soup (large company resources)

Cons

somewhat nonprofessional/small gossip place to work
Employees would rather berate you behind your back, through your manager, than come to you with issues/concerns.
You are more likely to get feedback from a friend "I heard this about you" than your boss/co-workers

Advice to Senior Management

stop the water cooler discussions, The Gossip mill impacts employees view of each other and it is almost promoted within PF. Why not try to get feedback into the open and encourage face to face communication before escalating.


Feb 3, 2010

2.0

Pepperidge Farm Senior Manager in Norwalk, CT:   (Past Employee - 2010)

Pros

Great products
Good benefits
Solid parent company, Campbell's Soup.

Cons

Limited growth opportunities due to small size of company and cliques who impact perception of employee capabilities.
Communication style is passive aggressive with triagulations the norm. No one talks to you directly if they have a concern or issue. They don't even go directly to your manager. Feedback goes to your manager's peer group. As a result feeback is not substantiated with examples so employee can correct behaviors, or it's taken out of context.
People talk about you behind your back.
Very clique-y.
More relationship based than process based. People don’t care how much you know until they know how much you care.
Conflict averse
Cross-functional collaboration and integration is an aspiration and "buzz" term within the organization. Howerver they can not quite shake the silo'd structure and it hampers true collaboration / integration.
Lots of meetings though the real action takes place in hallway conversations with those who hold the power.
Lots of talk about Leadership but no one really understands what it means. More like a dictatorship.

Advice to Senior Management

Restructure the organization.
Extend diversity to include personality, especially if your motto is "people valuing people."
Train your managers to be managers.


Sep 13, 2008

4.0

Pepperidge Farm Associate in Lancaster, PA:   (Past Employee - 2006)

Mediocre

Pros

It is owned by Campbell Soup, so there is a good company behind the workplace. Having such a good foundation behind the small store made up for the few number of employees. The pay was not bad, above minimum wage, although it seemed to be slightly less than other jobs in the area. The management was pretty good and my immediate supervisors were understanding. The majority of all the other workers were fairly friendly and well-screened. The size of the individual store was cozy, which was a plus because of the way big box stores make employees feel like a number.

Cons

The store was very small, with few employees working at the same time, so people typically had to do all the work rather than specific jobs assigned to each individual. It was unlikely that I would receive a raise or any type of promotion, given the size of the store. I would also not be able to transfer to another store or position if I had needed to, and the hours were not very flexible. The work environment for that specific store was dim and uncomfortable, without a nice break room to relax in or a place to park my vehicle.

Advice to Senior Management

There's not a whole lot to improve upon, but allotting more employee positions per store would help out workers.

1-3 of 3 Reviews
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